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YahooReviews 453

1.9

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Yahoo Reviews Summary

The overall reputation of the company reflects significant dissatisfaction among customers, primarily driven by concerns over perceived political bias in content and inadequate customer support. Many users express frustration regarding account management issues, including unexpected charges and difficulties accessing accounts, which they feel are symptomatic of poor service. Conversely, some reviews highlight the platform's ability to facilitate user comments, suggesting a commitment to free speech. However, the overwhelming sentiment indicates a decline in trust and credibility, with calls for greater accountability and transparency in both content and customer service practices.

This summary is generated by AI, based on text from customer reviews

service
122
value
102
shipping
48
returns
52
quality
101

We monitor reviews for authenticity

Arizona
1 review
1 helpful vote
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Yahoo forces you to subscribe to their premium email service by bombarding my email account with offensive advertising. They give you no other option to stop this practice!

Date of experience: February 27, 2025
Massachusetts
1 review
1 helpful vote
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Authoritarian
September 28, 2024

The Yahoo news page links garbage news articles from low-grade leftist sources like Salon, HuffPost, "SheKnows", etc. They clearly scoured the web for sources that were far-left enough for them. So I was glad when Yahoo brought back the ability to comment on articles (during the Trump years they disabled comments on propaganda articles where dissent was not allowed). But then I was permanently censored without warning or explanation after posting an article comment that did not violate user policies but went against their politics. They also deleted my comment history. If you're not a paying customer, which I now refuse to be, they provide no support or means of contacting them to complain.
Furthermore I have seen other reviews written by users whose email accounts were suddenly deleted without warning so I've begun transferring important emails and accounts to another address.
If you have an account at Yahoo, know that you are in the hands of immature, vindictive people who don't care about you. Do not keep important emails here or use this account as a login elsewhere. You never know when it will go away and you won't be able to access your other accounts. Yahoo offers large mailboxes, even to non-paying customers, but it can all suddenly disappear if they decide they don't like you.

Date of experience: September 28, 2024
California
3 reviews
12 helpful votes
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Yahoo censorship
July 11, 2024

I recently wrote a review on Yahoo and in no way should it have violated any guidelines. I have been a Yahoo fan for a long time but I am extremely disappointed and irritated that they are politically censoring comments which is in violation of free speech. This is very disturbing and is in line with the political environment and limiting what we can say. I want to bring attention to this issue to let people know that Yahoo is slanted biased and political and limiting free speech. I hope that a lawsuit is brought against them in the near future to put them in check and stop their censorship if it does not conform with their political views.

Date of experience: July 11, 2024
Massachusetts
2 reviews
3 helpful votes
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Doesn't work
June 25, 2024

I normally don't use a search engine for shopping except on rare occasions. But for some reason, my default search engine was shifted to Yahoo rather than Google, even though I never told it to do this. And when it did work, it only gave shopping sites when it was clear my search wasn't asking for this.

Date of experience: June 25, 2024
Washington
2 reviews
0 helpful votes
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Yahoo is clearly doing all it can to get Trump re-elected. It seems the closer we get to the November election, the more frequently Yahoo rejects negative comments about Trump - even when the comments state Trump quotes. Boycott Yahoo!

Date of experience: June 9, 2024
Texas
1 review
0 helpful votes
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Nope
March 9, 2024

No reason to fill this out because it's always the same people coming up constantly and people hitting me up that I would never date

Date of experience: March 8, 2024
Ohio
2 reviews
3 helpful votes
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Left leaning
February 28, 2024

Have had a Yahoo account for decades and have to admit, they've went so far left it's almost impossible to read their articles. At what point did the media become so far left that they cant even post unbiased articles? If you want to read non stop Republican Conservative bashing then this is the outlet for you, but be advised you post anything questioning their integrity be ready to be blocked.

Date of experience: February 28, 2024
Indiana
1 review
0 helpful votes
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Very moving
January 29, 2024

This was an outstanding experience and loved every minute of it. He was real and brutally honest. Everything I needed to hear! I felt extremely comfortable and safe doing this

Date of experience: January 27, 2024
California
51 reviews
33 helpful votes
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Yahoo was cool in the dial-up generation of the internet. Then stupid Verizon purchased the platform with dreams of being like Google. Boy Oh Boy...that an expensive mistake.

Date of experience: January 26, 2024
Nevada
1 review
0 helpful votes
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Yahoo Hard Up for $5?
January 15, 2024

I have been getting charged $5/month for an ex-employee account and Yahoo refuses to delete it. The person who's email it is has changed billing a year ago so Yahoo! Is double dipping. A phone conversation with a foreigner hard to understand resulted in 'file a complaint' with your card after they validated the account being paid also by owner of account. Dumping my yahoo account too.

Date of experience: January 15, 2024
California
2 reviews
0 helpful votes
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Dissatisfied
December 10, 2023

I ordered a package for a relative. I even paid extra to add more. When the package was delivered he did not get what he was supposed to. It was for Christmas I am so dissatisfied.

Date of experience: December 10, 2023
New York
1 review
0 helpful votes
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Never subscribe to any service or give your card details to Yahoo. Yahoo charges without permission.
They charge me $380.00 yearly for service without any notification before taking the money. It was a free trial, and a message should be sent before charging me the yearly fee, which I was unaware of.

Date of experience: November 1, 2023
Wisconsin
1 review
1 helpful vote
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Unless I wanted to lose my faith in humanity, I would not visit yahoo.com under any circumstance, including the threat of my d being ripped clean off. It's yet another boomer echo chamber that allows death threats but not dissenting thought, as is the boomer way.

Date of experience: October 30, 2023
Maryland
32 reviews
4 helpful votes
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Somehow, I became logged out of my Yahoo account. I tried every possibility to enter it again. I was directed to a service number, so I made the call to it. The person who answered asked me a number of questions that included my email account name. I gave him that. He then asked me for the name of the account holder. I gave him my name. He later asked me for another name on the account. I do have a legal name that I acquired while living in Israel, so I gave him that name. He said that was wrong. He asked for another name. I gave him a pseudonym that I have used for published writings. He said that was wrong, too. He kept asking for another name and I gave him all the possible names. If he meant another email address, I have others that I could give, but he did not say it was another email address; he kept asking for another name. I am unsure if the problem was his lack of command of English or if he really was seeing another account holder's name, but when I didn't have another name to give him, he told me he could not do anything for me.

If my account has been hacked and someone else has given another name, there is no way I can know the name that a hacker would give. If he meant another email address, he should have said that and not asked for another name; a name is not the same as an email address and vice versa. I have had similar occurrences in the past with other email systems and I always managed to resolve the problem, but the one that I spoke with at Yahoo said he could not help me. I truly wonder how such a situation has arisen or if he was saying to give him a name when he meant another email address; I can't be sure. I just know that I am logged out. He asked me to enter a password. I entered the password that I have recorded on a text file in my Logins folder, but it did not work. I have had this Yahoo email account for decades, but now I'm being forced out of it and it contains much valuable information that I must access.

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Date of experience: October 22, 2023
Arizona
4 reviews
0 helpful votes
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Good service
October 11, 2023

Booked wheelchair for both of us and add miles to our account need pricing for changeable tickets was high but didn't find the amount

Date of experience: October 11, 2023
Florida
1 review
0 helpful votes
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So I know my email and password I've had it since I was 18 im now 31! When I go to log in it's asking for a recovery code ti be sent to my number I don't have anymore. I call customer service and they tell me their may be a charge. When I tell them well I don't have any money in my card they tell me to call back in a few days ( basically when I have money in my card) and they ask to scan my id which I did and clearly stated proves it's me! Oh btw I've called 3 times they all have attitudes! I'm pissed I have everything connected to that email and now I can't get in and seeing other reviews now I know I'm not the only one with these issues. When I googled yahoo reviews it shows that yahoo as of recently has increased with bad customer service reviews. Now I'm very certain their doing this to everyone to get moneyyyyyyyy! F*cking pieces of $#*!! Their all Indian btw and we all know if an Indian answers a customer service line it's a freaking scammmmmmmmm! I wish I could see them face to face to put my hands on them! Lucky their miles away from me. Count your days yahoo customer service workers! Give me my sh****ttt back cause I promise you, you don't want these problems!

Date of experience: October 7, 2023
GB
1 review
2 helpful votes
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Once upon time
October 4, 2023

Yahoo was once upon time a before a great platform for fairness, quality content and the subscribers always had a chance to respond to comments displayed, thats is all in the history pass, yahoo today is a platform that promotes ( allow third parties) hate and they place themselves with the radical left nobody interesting to follow! Its obviously they lost their credibility and become a tool for the radical left and extremism! Elon Musk should buy you out and through out the radical lefties that thinks imposing their doctrine is normal for normal people, shame on you! There will be a day we will have the yahoo without the radical left third parties news, you should be prosecuted for allowing only these radical left to add their criminal news and lies

Date of experience: October 4, 2023
California
1 review
1 helpful vote
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DL Shutters owner Kevin will promise you the world and deliver nothing on time or live up to his promises to right his wrongs. He installed subquality shutters in my upstairs bedrooms. Promised to replace and refund $3000.00 by 06.03.23. He did neither. He was filled with promises, excuses and delays. Never do business with DL Shutters. He has failed to deliver on any promises. And I paid in cash and on time. Shame on you Kevin

Date of experience: October 2, 2023
Florida
1 review
2 helpful votes
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For over 20 years Yahoo has been my home page. However, Every single article is written in slander towards Republicans and Trump. Yahoo has become a democratic Party marketing machine. I cannot trust what I read and could care less to read it because it is all from a position of scorn and hateful. Yahoo has lost all credibility as an independent news source in my eyes. I feel like I am reading news articles written by 22 year old impressionable liberal arts college students. Blatantly Biased and oblivious to the fact at how shallow and easy it is to see.

Date of experience: September 28, 2023
California
1 review
0 helpful votes
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Its so sad just for ppl to use yahoo you have to infect with virus lucky you guys are a joke and its easy to fix just wanna say f**k you for the waste of time ( It wants a picture so bad of my review but i didn't screen shot your virus) anyone needing help restart in safe mode and remove there BS ( again F**k YOU)

Date of experience: September 11, 2023