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YahooReviews 453

1.9

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Yahoo Reviews Summary

The overall reputation of the company reflects significant dissatisfaction among customers, primarily driven by concerns over perceived political bias in content and inadequate customer support. Many users express frustration regarding account management issues, including unexpected charges and difficulties accessing accounts, which they feel are symptomatic of poor service. Conversely, some reviews highlight the platform's ability to facilitate user comments, suggesting a commitment to free speech. However, the overwhelming sentiment indicates a decline in trust and credibility, with calls for greater accountability and transparency in both content and customer service practices.

This summary is generated by AI, based on text from customer reviews

service
122
value
102
shipping
48
returns
52
quality
101

We monitor reviews for authenticity

Philippines
9 reviews
0 helpful votes
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Good
June 10, 2022

Ordered the development of the site in the BFG iTECH web studio and I can say that the company coped with the task by 5 out of 5. Thank you for the work done!

Date of experience: June 9, 2022
North Carolina
1 review
1 helpful vote
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Yahoo isn't really suited for Americans. They dictate very closely what you say, what you see, and how you see it. Anything outside of those lines and they censor you are the very least. But it doesn't stop there. They track every move you make online if they can get a chance.

Date of experience: June 8, 2022
Tennessee
1 review
0 helpful votes
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$#*!
June 7, 2022

It has infected my PC. It opens yahoo when ive literally deleted off of my computer and it happens everyday

Date of experience: June 7, 2022
Texas
1 review
2 helpful votes
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I am going through the absolute worst tragedy that anyone in their life can go through and trying to log into my mothers email to assist her. I know the password but do not have access to her phone due to the police have it. SO since I dont have the code their Customer Service, Customer Service managers, and their support all do not care nor will they help. If you are thinking of using yahoo DONT... THEY DONT CARE ABOUT THEIR CUSTOMERS

Date of experience: June 3, 2022
Texas
1 review
0 helpful votes
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My wife and I love our Koi Fish Pond that was installed by Garden Ponds Unlimited in Moore Oklahoma. The installers were on time as scheduled and also very informative made adjustments for our complete satisfaction with installation. I highly recommend them and there services our pond is beautiful thank you again Garden Ponds Unlimited from the McNeal's

Date of experience: May 31, 2022
Texas
1 review
0 helpful votes
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Wrong Address
May 27, 2022

I have ordered from your company before and got the parts at my house this time they went to the billing address instead of where I asked

Date of experience: May 27, 2022
New York
1 review
0 helpful votes
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Liberal
May 23, 2022

Yahoo is the most liberal left leaning crap writing I have ever seen, would one story that is just factual be out of your scope, can you not do one story with out you leftist leaning opinion mixed in it? Just a bunch of turd writings with no thought to it!

Date of experience: May 23, 2022
District of Columbia
1 review
2 helpful votes
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This is the worst place ever. All they do is talk about covid 19. They are losers, geeks, morons, low-lifes, bums, rejects, and fools. I want them to die and choke on their blood.

Date of experience: May 18, 2022
Philippines
1 review
3 helpful votes
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Yahoo sucks
May 18, 2022

Paid phone support? Seriously?
Can't think of any other way to get the paper coming? No wonder you got trampled on by Google gtfo

Date of experience: May 18, 2022
New York
4 reviews
1 helpful vote
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$#*!S
May 17, 2022

A FEW MONTHS AGO I COULDNT SEE IMAGES UNINSTALLED AND REINSTALLED AFTER THAT I COULDNT GET INTO MY EMAIL OR ANYTHING)ON PHONE) SO HAD TO GO THRU ANOTHER WAY. ALSO THEY KEEP PUTTING STUFF IN MY JUNK/SPAM FOLDER WHEN IT ISNT. I KEEP MARKING THEM AS NOT SPAM.

Date of experience: May 17, 2022
California
1 review
0 helpful votes
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Wonderful dining experience at the Rancho Cucamonga Texas de Braizil Restaurant. Our waiter, Isaiah, provided excellent service and made our birthday celebrations special.

Date of experience: May 14, 2022
New York
2 reviews
0 helpful votes
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On March 28,2022 my wife and I contracted Niagara hardwood center in North Tonawanda to install a hardwood floor in our family room. We left a $2478 deposit with a installation date of May 25,2022. On April 20 they left a message on my phone that there was an error on the invoice and would have to charge us more. Even though my wife and I were upset we agreed to give them $500 more than the agreed amount. Two days later they left a message on our phones stating that the wood was back ordered and they are canceling our job. After investigating I found that there was plenty of the material available after calling the manufacturer rep. After talking to the owner he told me that making $500 was not enough to do the job. So they lied to us to try to get out of the job just beware they might do the same to you.

Date of experience: April 30, 2022
Arizona
1 review
0 helpful votes
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We recently went there to celebrate an anniversary. There were 8 of us. The food was good and the scenery was beautiful. Our Major complaint were the old chairs. My hubby has a terrible back and suffered 2 days afterward. All the padding from the middle of the seats were missing! We traded chairs etc. No luck. Also, our waitress forgot a drink order for one of our party, by the time it was served it was watered down due to the ice melting. We did not complain because the waitress was running and doing the best she could. The food was very good, and prices were fair. I would only go back if they got new chairs.

Date of experience: April 25, 2022
Florida
1 review
0 helpful votes
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I went to the Emergency room for help, they are amazing since you arrive, pay attention to you immediately. The nurses are great, I had the kind and careful care of nurse Erin, she was fantastic, very professional and informative of the procedure done to me. I extremely recommend this hospital, very clean, nice people working there despite the customers are concerned with their individual situation. Than you so much. Aimer.

Date of experience: April 24, 2022
Saudi Arabia
2 reviews
2 helpful votes
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Very unrealiable.
April 24, 2022

I'm writing this not to destroy the reputation of yahoo but to make people aware that Yahoo isn't capable of providing the standard services of business email.
---------------------------------------
UNDESIRABLE FEATURES
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No 2FA features.
No option for security features.
No option to remove the ads.
Chat support and ticket support agent cannot help customers directly to escalate an issue. It will take 3-5 business days.

Lack of Expertise in Technical support; most are canned answers.
Customers' suggestions and feedbacks have no bearing to their future feature implementations.

Honestly we've been requesting 2FA and the removal of the ads even we pay more for subscription fees.

The answer is always:
"I am sorry for the inconvenience, presently we are unable to provide that feature but if there is any update you will definitely be informed."

Date of experience: April 24, 2022
Connecticut
1 review
0 helpful votes
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I'm trying to access my account. Unfortunately, i was incarcerated for what yahoo considers an unusual amount of time, so they locked me out of my account due to "inactivity" the customer service rep says, but the website says due to unusual activity. I have the correct email and the correct password which is linked to multiple accounts. I need this email for one of the accounts because i do not remember the password. And the recovery email that is set up with the yahoo email address is no longer active DUE to the company that supplied me the email address. I wasn't able to update the recovery email when i had access to the yahoo email address because i wasn't able to access it. I spoke to 2 customer service reps and they wouldnt help me unless i paid for a monthly subscription. I told them that i didnt have the money so they said well does someone else have the money? Obviously if i had that option, i would have used it. The send you in loops all to try to get money out of you only to unlock a dang email address! The thing is, id probably end up spending actual money once i had a job-- if they unlocked my email which would have furthered use of their services. When i asked to speak with the supervisor, whoever Adrienne is said that they wouldn't be able to help me either. Well, i hope your supervisor will be happy to know you can answer for them. It sounds like Adrienne needs a promotion. The thing is, they say that i can unlock my email provided the "FREE ONLINE HELP" but that only sends me in "loops" for:
"enter your email", "no recovery email? Try another way!", and it just keeps going for a loop between like three entries. It doesn't make any sense. This is where they get you. And customer service, thus far, has been of no help.

Adrienne just put me on hold and said she couldnt find a supervisor... and she offered a call back. Now lets see if they actually CALL BACK.

I am frustrated. Over a dang email address. Like really, come on. They must be desperate for money and customers. Well, this is not one way of gaining a customer back. If anything i will continue to let people know what AWFUL customer service "YAHOO" has... only focused on ONE THING: lining their pockets.

Date of experience: April 19, 2022
Ohio
5 reviews
16 helpful votes
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Yahoo "News" is nothing but Kardashians, BS about famous people, clickbait, and misleading articles that have a blatant political agenda and objective. I cringe thinking about the type of people that call this "News" site home and frequent their articles...

Date of experience: April 19, 2022
Illinois
1 review
0 helpful votes
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Don't get a comfy feeling about the ability to respond to a medical situation at Delnor Fitness Center because they are less prepared than XSport!

My husband and I decided ti join Delnor and drop our XSport membership because we felt that with my spine disease I would be safer at a healthclub affiliated with a hospital. We also thought it was cleaner until I got an infection from the therapy pool but that is another story. Back to the medical response…

This past Saturday my husband And I went to the club. I cannot do very much in the way of exercise because I have some nasty issues with my spine. I ended up having a severe pain episode as my vertebrae slipped out of place and was pressing on a nerve so I was unable to move well and just needed a WHEELCHAIR so my husband could get me to the car. We were told by both of the women on duty that the club does not have a wheelchair and they would need to call paramedics to get me to my car…Yes I am serious. Today I received a call from the club manager telling me they do have wheelchairs - three in fact - but the people on duty dis not know about them. Seriously - your two people taking care of the club do not know where wheelchairs are?(!). If they don't get training on where the wheelchairs are what are the odds you will live if you have a heart attack or an accident that causes you to bleed significantly? Isn't there a law requiring emergency training at health facilities? Seriously? Call an ambulance to get me to my car in the parking lot of a hospital-owed healthclub?

Date of experience: April 18, 2022
Texas
1 review
6 helpful votes
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Yahoo is a joke now
April 18, 2022

I used to call Yahoo my safe email. They pretty much ruined that experience for me by deleting all my emails they claim due inactivity on my emails when I saw them less than 2 months ago. Don't bother to contact them by phone or email. A whole lot of long hold or no response back with no result on your behalf at the end. Yahoo do not care. A friend of mine had the same experiences which prompt me to check on my email as well. This is the result I got. All my emails are gone.

Date of experience: April 18, 2022
Texas
1 review
0 helpful votes
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Best night ever! Brad was kind and accommodating. The chef made the night so much fun. Cocktails are half bad either. I loved the guava mojito. My server Catherine was new, but I could tell she really cared about her customers. Will be back

Date of experience: April 7, 2022