XIDAX

I had a rig build by the Xidax team a few months ago. I put my equipment to the test and was not disappointed. Shout out to speen for being so quick on the job!

Love these guys! Honest dealings and great customer service! A lot of companies are out there to make a buck, Xidax is out there to make a customer for life!

So back in Dec 2017 I bought a very Expensive computer ($6701. 00) from them that had dual graphics cards and 56GB ram and it was supposed to be the latest and greatest for that moment in time. Well I had to send it back 3 times... First time was soon after I got it and the second a year later and the third a year later... When you send it they want you to send it in the original boxes that you received it in... So yes I kept mine and well when they returned it the third time someone decided to just throw it in a box and tape it up and no real protection in it. So I didnt sign for it... They built me a new one that they said costed 4'757 to build but when i priced out everything they were doing it was 3500 only and i tried to dispute but they said that what I had was equivalent to what they were building. I doubt it... Well... This one has probs... And it must have heated up so much the tempered glass shattered. Keeps Shutting down for no reason. And they still have not contacted me about why this would happen.

I entered the chat not knowing a thing about what i needed but chirs helped me alot if i could hug him i would hes very awesome at what he does love you chirs

This $3500 trashcan with an Nvidia RTX 2080ti, a Z390 carbon mobo, and i9 9900k 5.0 is worthless. First the mobo failed in 10 mos, so, I sent it back. Now, 2 months later the garbage bag pc randomly shuts off while playing weak $#*! WoW. When I sent it back I even had the fans upgraded and a new soundcard installed. My six year old digitalstorm still works better than it. So, I'll send it back for another two months and await for the fresh new hell it has in store for me when I get it back. Avoid this company at all costs

I recently had the absolute pleasure of working with Chris from Xidax PC's, and I cannot express enough how outstanding my experience was. From start to finish, Chris exemplified the highest level of professionalism and expertise, making my purchase process an absolute breeze.

First and foremost, Xidax PC's stands out for their top-tier products. The quality and performance of their PCs are second to none, and the range of options available ensured I got exactly what I needed. Chris was not only knowledgeable about their entire product line but also took the time to understand my specific needs, guiding me toward the perfect system for my requirements.

What truly sets Xidax apart is their exceptional customer service. Chris went above and beyond to address all my queries and concerns, demonstrating an impressive depth of knowledge about the technical aspects of the PCs. He was patient, courteous, and incredibly attentive throughout the entire process, making sure I felt completely confident in my purchase.

Furthermore, the level of customization Xidax offers is remarkable. Chris walked me through various options, ensuring every component was tailored to my preferences. This attention to detail resulted in a PC that exceeded my expectations, both in terms of performance and aesthetics.

The efficiency and transparency of the purchasing process were outstanding. Chris kept me informed at every step, providing regular updates on the status of my order. The delivery was prompt, and the setup was seamless thanks to the thorough instructions provided.

In summary, Xidax PC's and Chris have set a new standard for excellence in the industry. Their commitment to quality, combined with Chris's exceptional knowledge and customer-centric approach, make them the go-to choice for anyone in need of a top-of-the-line PC. I am beyond satisfied with my purchase and will be recommending Xidax and Chris to everyone I know.

Kudos to Chris and the entire team at Xidax PC's for their dedication to providing outstanding products and service. They have gained a customer for life, and I have no doubt that anyone who chooses them will experience the same level of excellence that I did.

If you have half a brain then just buy the parts and build your own PC. Had my PC for less than 6 months when it crashed whenever I opened any application. Had them work on if for hours multiple different times and it still didn't work. Sent in my GPU and they sent back a different GPU that was a downgrade compared to the one I had. Said I could upgrade and then told me the GPU I sent in, was only worth $200 when the MSRP was $799. Put the other (brand new out of the box) GPU in and my PC was still crashing. Took it in to a local shop and they fixed it in a day. Told me to never buy a PC from xidax again as they don't know what they're doing or how to set up a PC. Spent over 3,000 for a top notch build only for it to $#*! out on me and for XIDAX to not care about they're half $#*! work. Scamming people left and right.

TLDR: PC stopped working after 6 months, XIDAX couldn't fix it, local shop said not to go to XIDAX for anything as they're incompetent.

Spencer helped me out by reassuring me about the delivery of my purchase absolutely would recommend. Fast response time and quick to answer

I had Shane as my salesman he was very informative and helped me figure out the best option for me! I will be continuing to purchase from Xidax!

After my PC had issues Sho stuck his neck out to help me with it. Solved issues that o would never figure out. Great customer service!

I ordered a PC from them a couple years ago. MY GPU fried and needed an upgrade. I called hoping I could get a new card for only a small amount of markup. I assumed, incorrectly, than as an official merchant for these parts they would, like other merchants, only offer minimal mark up and keep near to the msrp of the parts. When inquiring about cards in stock, i was offered a Radeon 6800 for $1500s!

Yes you read that right. Fifteen Hundred Dollars. For a card that goes at MSRP for $550. Even scalpers on ebay only sell them new, buy it now, for $1100-$1200. The rep tried to justify it because of covid, but their brand has made millions off of the low demand cards since all-in-ones are the only reliable way to get the build you want during this shortage. I expected a small mark up, but this was bordering on illegal.

Hoping it was a mistake and he quoted me a completed build he confirmed this was the price. I asked for the price of the 3070TI, and was given a price of $1400. Equally absurd.

Don't buy from them. Don't support them. Don't trust them. Any company that tries to exploit people like this deserves to fail. I waited for 3 hours to talk to somebody and this was the result.

Saw Xidax on a Mr beast video. Got my computer fast and after two months it's been perfect for all my gaming and video editing.

Well I was on the flop about which pc company to go with to build my next computer, though great computers. My Alienware's are no longer cutting it for me. I reached out to Xidax first since I had recently watched a video on a build they did for Matt@ Demolition Ranch. Shane was the first agent I had the pleasure of dealing with, and actually dealt with for about 5 hours through out that day. Going back and forth through different companies and build sheets the one thing that stood out to me the most was Xidax was the only company where I was able to talk to a live person through chat... the WHOLE day. Shane promptly answered every question that I had as well as made some recommendations on a few things with the custom build I was working on the website. Told him that I wanted to have the computer by a certain day and he assured me that I would receive my build with a certain amount of days as well as receive live updates with build photos and to my surprise it arrived 2 days earlier than it was supposed to. I've had my build now for about a week and a half and have downloaded and played well over 20 different games on it with no issues what so ever. Even today when I made another order Cody's customer service was Top Notch. The build, the warranty, their Customer Service, their shipping/Packaging... was all exceptional and more than I could have hoped for. I was so worried with all the horror stories about shipping companies throwing packages out on the porch that I would receive a beat to death PC but there wasn't even a dent in the box! Without a doubt if I ever order another desktop or laptop at that matter Xidax will always have my business.

I started having issues with my computer and when I looked up the error codes and how to fix them I saw that there was a decent chance it was my hard drive, and I thought ok I can buy a $50 hard drive or spend $66 to ship it to them, and get the hard drive replaced for free since it's under warranty, plus they can check out everything else, so I shipped it to them and they told me the mother board died and since it was an older motherboard (still running ddr3 ram) they tried to sell me a new motherboard, cpu and ram, totally around 1k, I told them to send it back to me, went to best buy got a new hard drive and all of my issues were gone, either they lied on purpose to try to get some money put of me, or their employees are so bad at their jobs that I can diagnose a pc better than they can, either way it's pathetic. Also when I got my pc back a corner of one of my case panels was bent and missing paint, and they broke clips on my psu shroud, so they lied about what was wrong and returned my pc in worse condition then when I sent it

My business partner and I bought one of these and absolutely love it - great for gaming, as well as video editing

The team helped me work through some questions I had about the correct machine for me. They where friendly and quick.