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If you have half a brain then just buy the parts and build your own PC. Had my PC for less than 6 months when it crashed whenever I opened any application. Had them work on if for hours multiple different times and it still didn't work. Sent in my GPU and they sent back a different GPU that was a downgrade compared to the one I had. Said I could upgrade and then told me the GPU I sent in, was only worth $200 when the MSRP was $799. Put the other (brand new out of the box) GPU in and my PC was still crashing. Took it in to a local shop and they fixed it in a day. Told me to never buy a PC from xidax again as they don't know what they're doing or how to set up a PC. Spent over 3,000 for a top notch build only for it to $#*! out on me and for XIDAX to not care about they're half $#*! work. Scamming people left and right.
TLDR: PC stopped working after 6 months, XIDAX couldn't fix it, local shop said not to go to XIDAX for anything as they're incompetent.
* XIDAX attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Cat W.'s review of XIDAX earned 2 Very Helpful votes
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I’m sorry for the experience you had with our company. You’ve been through a lot. If you would like to follow up with me and I would love to fix your issue please email me at Support@xidax.com. I look forward to making this better.
Mary Greco
Director of Customer Relations