website thubmnail of Xenon Pro

Xenon ProReviews 6,191

3.7

From the business

XenonPro.com is a North Carolina-based leader in automotive lighting products and car safety accessories. We specialize in LED and HID bulbs for headlights as well as dashcams and portable emergency jump starters. Our mission is to help Americans and Canadians drive safely and to ensure they have the tools and accessories required while driving or when in a state of emergency on the road.


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Xenon Pro Reviews Summary

Xenon Pro has a rating of 3.7 stars from 6,191 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Xenon Pro most frequently mention and high beams. Xenon Pro ranks 11th among Auto Accessories sites.

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25,720 reviews
Louie E.
2 reviews
0 helpful votes
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Every Thing was fine except that I can't get the lights to perform, I spoke with customer support and they still will not work.
The lights were purchased for my Grandson who is attending College and is out of town so I have to communicate with him by phone so I am going to have him to contact customer support directly and maybe y'all can get the lights to operate properly.

Date of experience: February 2, 2020
willie o.
1 review
0 helpful votes
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Comment
February 2, 2020

Comment

Date of experience: February 2, 2020
Svetlin L.
1 review
0 helpful votes
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Good vehicle selection toolkit
February 2, 2020

Good vehicle selection toolkit

Date of experience: February 2, 2020
Cindy w.
1 review
0 helpful votes
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I got them just let me know when u get my returned packaged

Date of experience: February 1, 2020
New York
2 reviews
8 helpful votes
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STAY FAR AWAY FROM THIS COMPANY! If you ever have problems with any of the junk they sell they won't honor their so called warranty. Their customer service is non existent. They refuse to speak to you on the phone and insist on having you speak to them on an instant messsnger on their website. Not to mention they are rude as all hell and speak to you like a dog. STAY FAR AWAY FROM THIS COMPANY!

Date of experience: February 1, 2020
Dave L. — Xenon Pro Rep
over a year old

Hi Eyep, thanks for your note. Our customer service is available Monday to Friday from 9 AM to 5 PM EST. We always honor our warranty, perhaps you contacted the wrong company or didn't have the proper information for us to find your order. Please try our technicians one more time and we'll take care of your claim. Thank you for your patience and understanding.

Jonathan K.
17 reviews
0 helpful votes
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Instructions were vague
February 1, 2020

Instructions were vague. I called for assistance and your tech hung up on me after 5 minutes without assisting me.

Date of experience: February 1, 2020
Mitchell S.
1 review
0 helpful votes
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Got wrong info for the led relays, and fedex around me are scarce

Date of experience: February 1, 2020
Adalid c.
1 review
0 helpful votes
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It was quick and easy to use
February 1, 2020

It was quick and easy to use. Plus i really loved the discount codes

Date of experience: February 1, 2020
Nate L.
1 review
0 helpful votes
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Quality products enough said
February 1, 2020

Quality products enough said.

Date of experience: February 1, 2020
Douglas K.
1 review
0 helpful votes
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The website is easy to navigate, but you need to add ram 1500 classic to your list. I ordered according to site and got wrong light. Just ordered the right one.

Date of experience: February 1, 2020
Jeff C.
16 reviews
0 helpful votes
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This site is much more user friendly for ordering bulbs and accessory kits.

Date of experience: February 1, 2020
Daniel r.
1 review
0 helpful votes
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This will be the 3rd set of lights i have bought, hope they are as good as the last ones

After installing them in my car, the light is better than the stock, but the led lights are not as bright as the hid ones I have in my truck from the same company

Date of experience: January 31, 2020
jay T.
1 review
0 helpful votes
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All the info you need to change your bulbs with no hassle

Date of experience: January 31, 2020
Patrick O.
1 review
0 helpful votes
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Website is easy to navigate, any questions I had were answered in the FAQ section and plenty of diagrams and pictures to help me decide

Date of experience: January 31, 2020
Douglas K.
1 review
0 helpful votes
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This is one of the easiest places to order from
January 31, 2020

This is one of the easiest places to order from.

Date of experience: January 31, 2020
Allen S.
1 review
0 helpful votes
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The headlights are great I still cannot get the fog lights to work yet though I only recently installed them both so I haven't had time to mess with them yet to figure out the issue.

Date of experience: January 31, 2020
John N.
9 reviews
0 helpful votes
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I wasn't satisfied with my LED headlights
January 31, 2020

I wasn't satisfied with my LED headlights.

Date of experience: January 31, 2020
chris a.
1 review
0 helpful votes
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So far so good easy online ordering
January 30, 2020

So far so good easy online ordering

Date of experience: January 30, 2020
Dustin C.
4 reviews
0 helpful votes
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Everything was shipped fast and customer service chat was great helping with some questions. The Headlights where not exactly a dricect fit. The wire made it difficult to install light and the rubber light cover from Ford would not go back. Not really to big of a deal knew this was a common problem with almost all aftermarket led lights on F-150. Light are absolutely amazing and haven't been getting flashed from oncoming traffic like have with other led lights.

Date of experience: January 30, 2020
Terry T.
1 review
0 helpful votes
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Could not be easier
January 30, 2020

Could not be easier

Date of experience: January 30, 2020