STAY FAR AWAY FROM THIS COMPANY! If you ever have problems with any of the junk they sell they won't honor their so called warranty. Their customer service is non existent. They refuse to speak to you on the phone and insist on having you speak to them on an instant messsnger on their website. Not to mention they are rude as all hell and speak to you like a dog. STAY FAR AWAY FROM THIS COMPANY!
Hi Eyep, thanks for your note. Our customer service is available Monday to Friday from 9 AM to 5 PM EST. We always honor our warranty, perhaps you contacted the wrong company or didn't have the proper information for us to find your order. Please try our technicians one more time and we'll take care of your claim. Thank you for your patience and understanding.