website thubmnail of Xenon Pro

Xenon ProReviews 6,191

3.7

From the business

XenonPro.com is a North Carolina-based leader in automotive lighting products and car safety accessories. We specialize in LED and HID bulbs for headlights as well as dashcams and portable emergency jump starters. Our mission is to help Americans and Canadians drive safely and to ensure they have the tools and accessories required while driving or when in a state of emergency on the road.


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Xenon Pro Reviews Summary

Xenon Pro has a rating of 3.7 stars from 6,191 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Xenon Pro most frequently mention and high beams. Xenon Pro ranks 11th among Auto Accessories sites.

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25,720 reviews
Troy S.
2 reviews
0 helpful votes
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Easy to find my truck with the car finder and lots of info included on product pages

Date of experience: February 17, 2020
Dave G.
1 review
0 helpful votes
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Great customer service!
February 17, 2020

Great customer service!

Date of experience: February 17, 2020
Mike H.
1 review
0 helpful votes
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Website is very informative and helpful
February 17, 2020

Website is very informative and helpful.

Date of experience: February 17, 2020
Ernesto g.
1 review
0 helpful votes
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I have used it to charge my phone to see how long the battery lasts and it drains the battery faster than i thought. Was expecting more for what i paid

Date of experience: February 17, 2020
Jeffrey R.
1 review
0 helpful votes
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Lots of great information, in order to make a wise purchase

The included instructions are bad. Small print, no instructions on how to install
The separate canceller, anti flicker parts, have not installed yet, car is getting some
Body work done. One little triangle metal bracket included for what?
Use pictures of actual parts for instructions

Date of experience: February 17, 2020
Brian S.
1 review
0 helpful votes
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Great so far
February 17, 2020

Great so far

Date of experience: February 17, 2020
Badrudin N.
1 review
0 helpful votes
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Excellent service
February 17, 2020

Excellent service

Date of experience: February 17, 2020
Ethan S.
2 reviews
0 helpful votes
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Easy ordering, great prices
February 17, 2020

Easy ordering, great prices

Date of experience: February 17, 2020
Rick T.
4 reviews
0 helpful votes
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The lights I bought are perfect
February 16, 2020

The lights I bought are perfect

Date of experience: February 16, 2020
Alan W.
15 reviews
0 helpful votes
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Easy to install
February 16, 2020

Easy to install. Good color code wiring.

Date of experience: February 16, 2020
KEITH L.
1 review
0 helpful votes
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THANKS FOR MAKING THINGS EASY
February 16, 2020

THANKS FOR MAKING THINGS EASY. IREALLY LIKED HOW YOU HAD A DEFINITION OF THINGS AT THE BOTTOM OF THE PAGE.

Date of experience: February 16, 2020
Rachel A.
1 review
0 helpful votes
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Easy Shopping
February 16, 2020

Easy Shopping. Had a little trouble with customer service questions on chat. I think asking my questions on the phone would have been more effective.

Date of experience: February 16, 2020
John B.
1 review
0 helpful votes
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The Lights you recommended did not fit and I had to return them. Because you forced me to use FedEx it cost me $65 to return them. I am very upset.

Date of experience: February 16, 2020
Drew A.
5 reviews
0 helpful votes
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I would give zero stars if it was option
February 16, 2020

I would give zero stars if it was option. The only good thing was how quickly they got here. I purchased high beams, low beams, and fog lights. Upon opening the boxes I found one highbeam that looked like it had been installed and broken at the hold down. Someone had tried to glue it. Never the less I pressed on and just planned on having that one bulb replaced. I had to dissemble the front of my truck and remove the headlight assemblies to install these bulbs. Imagine to my dismay that the low beams wouldn't fit at all and one highbeam as well as the two fog lights didn't work at all. So I put everything back together and contacted xenon pro and explained the situation. They said I could send them back for a refund and sent me return instructions. They require you to send it fed ex. And since they are out of Canada that amounts to $90 when it could've been sent ups for less than 1/2 that. So I wasn't happy about that but had no choice as they said they wouldn't accept it from any other shipping option. But it doesn't end here, no xenon pro actually tried to deduct the original shipping charges to me from my refund. When I contacted them about it they were complete jerks and very smug. So luckily I had used PayPal and filed a case against then with pictures of their junk headlights they sent me. I ended up getting a full refund for the original order, but I was still out the $90 return shipping costs. I can't emphasize this enough, do not buy from these guys, their customer service is terrible and their product is terrible. Buyer beware!

Date of experience: February 16, 2020
Kevin U.
9 reviews
0 helpful votes
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Quick, painless order
February 16, 2020

Quick, painless order. For my 2011 Silverado, the bulbs themselves did require removal of the head lamp assemblies (which in turn required grille removal) but otherwise they fit well and provide an excellent amount of down road visibility. I personally got the least bright version to avoid having people flash their high beams at me. They're still quite bright and work well thus far. At the rate that GM vehicles seem to eat headlights, these may be a money saver down the line if they last even 3 years.

Date of experience: February 16, 2020
Lloyd R.
2 reviews
0 helpful votes
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It's what I was looking for and pleased with the packaging & service

Date of experience: February 16, 2020
Justin M.
1 review
0 helpful votes
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Super simple, the only problem was that my hids randomly turn off on the highway then come back on 5 seconds later. Other than that very happy

Date of experience: February 15, 2020
Roman F.
3 reviews
0 helpful votes
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Super fast and easy shopping!
February 15, 2020

Super fast and easy shopping!
Installation was a bit challenging due to confined spaces and fan compartment in the back of light assembly. Would be really nice to have detachable fan portion. Other than this, no problem. Lights are working as expected for about a month as of now.

Date of experience: February 15, 2020
Charles F.
21 reviews
0 helpful votes
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The process of buying my dash cam was good and I talked to someone who was able to answer my questions. I am unhappy about the instructions because they seem to be translated from Chinese and are very difficult to understand. I thought that if I bought a product from a company based in the United States I would not get Chinese hardware or Chinese instructions. I will not buy from you again.

Date of experience: February 15, 2020
Robert H.
7 reviews
0 helpful votes
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Not very good, over priced, can find better bulbs at cheaper prices

Date of experience: February 15, 2020