From the business
XenonPro.com is a North Carolina-based leader in automotive lighting products and car safety accessories. We specialize in LED and HID bulbs for headlights as well as dashcams and portable emergency jump starters. Our mission is to help Americans and Canadians drive safely and to ensure they have the tools and accessories required while driving or when in a state of emergency on the road.
Xenon Pro Reviews Summary
Xenon Pro has a rating of 3.7 stars from 6,191 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Xenon Pro most frequently mention and high beams. Xenon Pro ranks 11th among Auto Accessories sites.
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2nd time getting lights they are great.
I am very satisfied thank you
Easy to install. I almost didn't buy them because they are a bit expensive, but my wife was unable to see while driving at night. After I put these in she says she can see when it's dark and raining. Fantastic product. I compared theres lXenon Pro side by side with a friends cheaper LED's and Xenon Pro blows them away! I recommend these to everyone now.
So far so good wait to see how lights do
If you are sent defected bulbs they will fight you tooth and nail claiming their product NEVER has defects. After paying and extreme amount for bulbs, and being basically laughed at about it, the customer support(dale) actually cancelled our chat mid conversation. Completely disappointed. Warranty is a joke, dont do it. I've had nothing but problems with these lights.
I thought the bulbs were a little high in cost, but I still bought them anyways. When I received the bulbs the instructions were terrible (what little there were) and the bulbs did not even fit my truck. I'm in the process of returning them.
Although the website touts ease of installation, after receiving the lights and having problems, I contacted XenonPro and was told I would have to modify an existing part on the vehicle (Nissan Frontier 2016) to complete the installation. Perhaps this information is buried in some fine print but I didn't see it. I elected to return the product and then had to go through the hassle of repackaging and contacting FedEx. My frustration was worsened by issues with FedEx but that wasn't the company's fault. This may be an excellent product, but for someone with limited free time expecting a quick installation, this was frustrating.
Easy to find products that work and look great.
Pretty easy
Excellent Customer Service. Great products.
Products were as advertised and work well.
EASY TO NAVIGATE AND PLACE ORDER
Overall smooth experience. Headlights work great and brighter!
Great and easy to buy
Their support is very frustrating. You can't talk to a live person. I'm having issues and don't have all day working with a Live Chat. I want to talk to someone.
Good online chat support.
Purchased everything recommended and I still have high current codes in the BCM. Just a bit disappointed however the lights work fine.
If you call the phone number, you are directed to the "live chat" box on the web site. If you send an e-mail, you are directed to the live chat box on the web site. If you use the live chat box, the people are ill-informed, unable and/or unwilling to answer simple questions and rude. No resolution to my problem at all.
Don't like not having a phone number to call, have to do messaging
They are working great so far
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Sam, we are so sorry to hear about your poor experience, it's completely unacceptable. One of our managers will follow up with you right away to make this right. We appreciate your patience and understanding.