From the business
XenonPro.com is a North Carolina-based leader in automotive lighting products and car safety accessories. We specialize in LED and HID bulbs for headlights as well as dashcams and portable emergency jump starters. Our mission is to help Americans and Canadians drive safely and to ensure they have the tools and accessories required while driving or when in a state of emergency on the road.
Xenon Pro Reviews Summary
Xenon Pro has a rating of 3.7 stars from 6,191 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Xenon Pro most frequently mention and high beams. Xenon Pro ranks 12th among Auto Accessories sites.
Instant Feedback
Have done business wit h.c you guys before and like the quality you give me thank you sincerely: S.Carrion
Easy to use vehicle search and they provide advice on colors. Thanks
Product was correct first time, install based on video went smoothly. Description said light fan was quiet, that is not so true, if lights are on while vehicle off, fournfans can be heard clearly.
First time using this website, very easy, amazing products and great prices!
David E was a great help and answered all my questions.
Once I received my order and installed them, they worked great when I turned the key and light switch on, I then started my truck and turned on the lights and they DID NOT come on. I tried calling customer service but they want you to talk to someone online, no personal service and the product does not work as I was lead to believe. The product may be good but no service after the sale.
Ordered a set of these for my 2014 Mercedes GLK250. They came in the mail in a decent time, but I opened the package to find the glass casing around the bulb shattered. I contacted XenonPro (by online chat, because apparently that's all they offer?) and explained the state in which i received my product - I stated that I wanted to return the product. I was told that the glass was "not a necessary" part of the product, and just use them anyways. I explained that I did not WANT broken merchandise, and I had paid good money for these. I was then told my reason for return was NOT VALID, and was refused the return. I understand you cant understand emotion through messages, however the person on the other end of the keyboard was incredibly rude, dismissive, and condescending.
Easy and throrough
Not easy to read micro print, I installed okay
Fast, simply and short shopping to get what I need!
I would of liked it if the gentleman I spoke too knew more about the product. He told me the bulb would fit and it doesn't and you guys don't have anything else to provide me with so I have to go to the nearest fedex and send it back and pay for the return shipping. Not really happy about the whole thing.
Great customer service before the purchase
Quick & easy
Love the lights and the service and ease of installation was top notch
Very hard to follow your last price!...But it fit very good no problem done in 5 minutes! LOve the product!
This is my 2nd order
Excellent
Shipping was fast one ballast requires 2 start ups before it lights the bulb almost every time. Its not a power issue or a connection issue its a ballast issue.
Good explanation of what i'm supposed to get. Speedy delivery. Lights were as expected.
I was a little suspicions that they would work as promised because of the low price, but 4 weeks later they are still exceeding my expectations.
Contact me for additional info if needed
*******014
Very fast delivery.
However, the directions for installation were insufficient.
Also, when I took one of the bulbs out of the box, the glass broke around the bulb.
I need to get one of the bulbs repaired.
Can you give me the contact on how to get the bulb repaired? Also, can you provide better installation instructions?
Thanks
Larry Lundy
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Bryan, thank you for your honest feedback and sorry to hear about your poor experience. It sounds like you received defective bulbs and a new set should have been offered to you right away. One of our managers will contact you right away.