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Xenon Pro has a rating of 2.7 stars from 6,192 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Xenon Pro most frequently mention customer service, live chat and lifetime warranty. Xenon Pro ranks 17th among Auto Accessories sites.
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Everything was great quality. Customer service was great. Very helpful and friendly. Chatted with two people and both were incredibly patient, Very knowledgeable and fantastic to work with.
First time purchase through this company. Live chat was helpful, and on line order was simple and easy.
Great website and deals. Repeat customer.
The lights flicker sometimes and they also only work sometimes.
Quick, efficient, and an easy stop for what I needed.
The whole experience was great. I haven't installed them yet, but I am planning to do so this weekend. I can't wait to see what they look like.
So far product seems good although had issues with a bulb but as of now seems fine, crossing fingers that it doesnt stop working
Beat price an quality
Love my lights, very bright
Extremely good overall
Your site is very easy to navigate and prices are competitive with others.
Easy light upgrade
Easy and hassle free
Great product! Higher price when you add 10 dollars shipping for a small package of 2 bulbs, seems high for a small package. But great bulbs so I still like to use these. But still 10 bucks for what I received is Not what it costs to ship those. I mean 30 bucks a bulb, and 5 bucks shipping per bulb, 70 bucks for replacement bulbs only. Just saying I know your product is great but...it's a high price.
Place to go if you need lights.
The bulbs do not fit my car. I reached out to customer service twice but no one has contacted me. I need to send them back.
The lights were amazing and I was very satisfied with them
Fast and easy shopping experience. Clear and concise information on products. Very responsive to order issues.
Overall purchase and delivery was great. After the purchase I found out my headlight design was not optimal for the bulb type I bought which resulted in me returning the bulbs. Overall it was difficult to reach customer service but once i did they were helpful. They also pointed me to a info page that explains the difference between headlight housings and bulbs types - I may have overlooked it in the ordering process but that would have been great info to have prior to the purchase!
Answer: Hi Ronald, Not exactly sure where you tried to contact us but to file a warranty claim you must contact us using our live chat service during our opening hours. We always have, do and will honor our Lifetime Warranty.
Answer: Hi Shaw, please contact us by email so we can take a closer look at your order. This section is reserved for questions about your products. Thank you.
Answer: Hi Bobby, for service, please get in touch with our techinicians, they will help you adjust your light's hotspot.
Answer: Hi Jacek! For the 2017 F-150 with factory halogen fogs, we would recommend going with LED bulbs in 45-watts and in white or yellow. You can find them here: https://www.xenonpro.com/ford/2017/f-150. Please don't hesitate to contact us should you need anything else!
Answer: Customers choose to trust XenonPro with their lighting needs for the quality of our product, our Lifetime Warranty, our fast and free shipping as well as our experts that will help you with installation or any issues you are experiencing. Don't take our word for it, check out all our reviews from real customers.
Answer: Hi Robert. For the first part of your question, are you referring to the light output? If so, that would depend on the bulb, wattage, headlight style, etc. As Calixtus explained very well above, high-quality light produced by LEDs generally do not degrade over time, unlike halogens.
XenonPro.com is a North Carolina-based leader in automotive lighting products and car safety accessories. We specialize in LED and HID bulbs for headlights as well as dashcams and portable emergency jump starters. Our mission is to help Americans and Canadians drive safely and to ensure they have the tools and accessories required while driving or when in a state of emergency on the road.