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Xenon ProReviews 6,192

2.7

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Xenon Pro Reviews Summary

Xenon Pro has a rating of 2.7 stars from 6,192 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Xenon Pro most frequently mention customer service, live chat and lifetime warranty. Xenon Pro ranks 17th among Auto Accessories sites.

service
72
value
70
returns
57
quality
69
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Albert R.
1 review
0 helpful votes
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Shopping experience was quick and easy...
July 31, 2020

Shopping experience was quick and easy... like how you ask for type of vehicle first then show everything for that search! Hope I love this product! However I did expect them to be slightly brighter

Date of experience: July 31, 2020
Bill B.
1 review
0 helpful votes
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Easy site, good products, fast shipping
July 30, 2020

Easy site, good products, fast shipping. A little high priced but life time guaranty makes up for it.

Date of experience: July 30, 2020
Jeff B.
1 review
0 helpful votes
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Simple
July 30, 2020

Simple

Date of experience: July 30, 2020
Matt k.
1 review
0 helpful votes
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Website said direct fit for the LED bulbs kit i bought & completely fictional THEY DIDNT FIT. Tried calling by phone got recording, which Recording recommended online chat tried that next. They guy was the most unhelpful person ever. Had no knowledge of products, Wouldn't answer some questions & disappeared several times leaving chat. I Wouldn't recommend this place to Anyone!

Date of experience: July 30, 2020
Michael P.
1 review
0 helpful votes
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Just placed order
July 30, 2020

Just placed order. Seems good so far. Site has verification for fit to your vehicle but billing & shipping page is not quite clear. Hope all goes well. T/////he installation instructions were really bad. Sort of a generic instruction that was hard to match up to the components received. The English wasn't so hot either. If you haven't installed one of these kits before, you might have a tough time. They give you 2 warning cancellers but they only give you one power switch unit to control both lights off of one of the cars headlight plugs. Since the car's plug for the other light is left unconnected, you have 2 cancelers for one light (i.e. The left) and the other still has an unconected plug giving my Doge Tipm/computer an open signal which is not cancelled. I had another power switch unit from a previous installation and connected on unit with one canceler to on of the cars light plug left side and the new power switch unit with a warning canceler to the right side so that the computer will read both headlight plugs with warning cancelers. Things seem to be fine with this right now, even though both of these units in this kit required some minor mod to the plugs to fit my Dodge vehicle. We'll see if I still get warnings in the coming weeks.

Date of experience: July 30, 2020
joenick F.
1 review
0 helpful votes
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Quick and easy installation
July 29, 2020

Quick and easy installation

Date of experience: July 29, 2020
Justin M.
1 review
0 helpful votes
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AMAZING
July 29, 2020

AMAZING

Date of experience: July 29, 2020
robert s.
1 review
0 helpful votes
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Had problem with maximising use of dashcam
July 29, 2020

Had problem with maximising use of dashcam. Reason: the box was hi-lighted as DC03 but was sent a DC07. This caused confusion between Me and your after sales Tech.
Recommendation: Other than the obvious I have none. The unit is well designed and the camera and display screen are excellent quality.

Date of experience: July 29, 2020
James B.
1 review
0 helpful votes
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Simple and painless experience!
July 29, 2020

Simple and painless experience!

Date of experience: July 29, 2020
Rick M.
1 review
0 helpful votes
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So far so good
July 29, 2020

So far so good. Very easy for ordering. Order was processed and shipped quickly. Had to return first set of LED's (my error) but received the credit promptly and reordered the correct set. Had questions about installation which were answered satisfactorily. Happy with the installation in my 2003 Boxster.

Date of experience: July 29, 2020
Bryan H.
1 review
0 helpful votes
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Good research to decide on my purchase
July 29, 2020

Good research to decide on my purchase

Date of experience: July 29, 2020
Ernest M.
1 review
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It was a quick purchase, cant wait for them to come in.

Date of experience: July 27, 2020
GDPR R.
5 reviews
0 helpful votes
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Came highly recommended
July 26, 2020

Came highly recommended

Date of experience: July 26, 2020
Doug M.
2 reviews
0 helpful votes
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Awesome products, fast delivery & helpful customer service

Date of experience: July 26, 2020
EVAN M.
1 review
0 helpful votes
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I brought the HiD lights for my Denali and they look great, they HiD lights don't fit snug and the light fell out and melted the light assembly. One of the harnesses was a little loose and I had to put a zip tie around it to keep it plugged in tight, but the lights are
Bright and great

Date of experience: July 26, 2020
josh W.
1 review
0 helpful votes
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Great
July 23, 2020

Great

Date of experience: July 23, 2020
Eric m.
1 review
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Super easy ordering and good information given, easy to shop.

Date of experience: July 23, 2020
JJ F.
1 review
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Very easy to navigate and find the right product

Date of experience: July 23, 2020
Jared Z.
3 reviews
0 helpful votes
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Easy to find what exactly I was looking for
July 23, 2020

Easy to find what exactly I was looking for. Hope to install LEDs shortly

Date of experience: July 23, 2020
Joe C.
1 review
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Easy to navigate and find what I needed
July 23, 2020

Easy to navigate and find what I needed. Lots of choices to choose from. Would definitely recommend. Shipping took a little longer than expected, but with COVID precautions in place, its understandable. Dale in customer service was a big help.

Date of experience: July 23, 2020

From the business

XenonPro.com is a North Carolina-based leader in automotive lighting products and car safety accessories. We specialize in LED and HID bulbs for headlights as well as dashcams and portable emergency jump starters. Our mission is to help Americans and Canadians drive safely and to ensure they have the tools and accessories required while driving or when in a state of emergency on the road.


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