On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Xenon Pro has a rating of 2.7 stars from 6,192 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Xenon Pro most frequently mention customer service, live chat and lifetime warranty. Xenon Pro ranks 17th among Auto Accessories sites.
We monitor reviews for authenticity
Shopping experience was quick and easy... like how you ask for type of vehicle first then show everything for that search! Hope I love this product! However I did expect them to be slightly brighter
Easy site, good products, fast shipping. A little high priced but life time guaranty makes up for it.
Simple
Website said direct fit for the LED bulbs kit i bought & completely fictional THEY DIDNT FIT. Tried calling by phone got recording, which Recording recommended online chat tried that next. They guy was the most unhelpful person ever. Had no knowledge of products, Wouldn't answer some questions & disappeared several times leaving chat. I Wouldn't recommend this place to Anyone!
Just placed order. Seems good so far. Site has verification for fit to your vehicle but billing & shipping page is not quite clear. Hope all goes well. T/////he installation instructions were really bad. Sort of a generic instruction that was hard to match up to the components received. The English wasn't so hot either. If you haven't installed one of these kits before, you might have a tough time. They give you 2 warning cancellers but they only give you one power switch unit to control both lights off of one of the cars headlight plugs. Since the car's plug for the other light is left unconnected, you have 2 cancelers for one light (i.e. The left) and the other still has an unconected plug giving my Doge Tipm/computer an open signal which is not cancelled. I had another power switch unit from a previous installation and connected on unit with one canceler to on of the cars light plug left side and the new power switch unit with a warning canceler to the right side so that the computer will read both headlight plugs with warning cancelers. Things seem to be fine with this right now, even though both of these units in this kit required some minor mod to the plugs to fit my Dodge vehicle. We'll see if I still get warnings in the coming weeks.
Quick and easy installation
AMAZING
Had problem with maximising use of dashcam. Reason: the box was hi-lighted as DC03 but was sent a DC07. This caused confusion between Me and your after sales Tech.
Recommendation: Other than the obvious I have none. The unit is well designed and the camera and display screen are excellent quality.
Simple and painless experience!
So far so good. Very easy for ordering. Order was processed and shipped quickly. Had to return first set of LED's (my error) but received the credit promptly and reordered the correct set. Had questions about installation which were answered satisfactorily. Happy with the installation in my 2003 Boxster.
Good research to decide on my purchase
It was a quick purchase, cant wait for them to come in.
Came highly recommended
Awesome products, fast delivery & helpful customer service
I brought the HiD lights for my Denali and they look great, they HiD lights don't fit snug and the light fell out and melted the light assembly. One of the harnesses was a little loose and I had to put a zip tie around it to keep it plugged in tight, but the lights are
Bright and great
Great
Super easy ordering and good information given, easy to shop.
Very easy to navigate and find the right product
Easy to find what exactly I was looking for. Hope to install LEDs shortly
Easy to navigate and find what I needed. Lots of choices to choose from. Would definitely recommend. Shipping took a little longer than expected, but with COVID precautions in place, its understandable. Dale in customer service was a big help.
Answer: Hi Ronald, Not exactly sure where you tried to contact us but to file a warranty claim you must contact us using our live chat service during our opening hours. We always have, do and will honor our Lifetime Warranty.
Answer: Hi Shaw, please contact us by email so we can take a closer look at your order. This section is reserved for questions about your products. Thank you.
Answer: Hi Bobby, for service, please get in touch with our techinicians, they will help you adjust your light's hotspot.
Answer: Hi Jacek! For the 2017 F-150 with factory halogen fogs, we would recommend going with LED bulbs in 45-watts and in white or yellow. You can find them here: https://www.xenonpro.com/ford/2017/f-150. Please don't hesitate to contact us should you need anything else!
Answer: Customers choose to trust XenonPro with their lighting needs for the quality of our product, our Lifetime Warranty, our fast and free shipping as well as our experts that will help you with installation or any issues you are experiencing. Don't take our word for it, check out all our reviews from real customers.
Answer: Hi Robert. For the first part of your question, are you referring to the light output? If so, that would depend on the bulb, wattage, headlight style, etc. As Calixtus explained very well above, high-quality light produced by LEDs generally do not degrade over time, unlike halogens.
XenonPro.com is a North Carolina-based leader in automotive lighting products and car safety accessories. We specialize in LED and HID bulbs for headlights as well as dashcams and portable emergency jump starters. Our mission is to help Americans and Canadians drive safely and to ensure they have the tools and accessories required while driving or when in a state of emergency on the road.