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Xenon ProReviews 6,192

2.7

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Xenon Pro Reviews Summary

Xenon Pro has a rating of 2.7 stars from 6,192 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Xenon Pro most frequently mention customer service, live chat and lifetime warranty. Xenon Pro ranks 17th among Auto Accessories sites.

service
72
value
70
returns
57
quality
69
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Matt S.
6 reviews
0 helpful votes
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Kit came with everything needed for install, install was as easy as it could be, 5000k is a tinge blue so if you want pure white make sure you go 4300k, not as bright as I originally thought the 55w Kit would be so a little disappointed there especially for the price but still a huge upgrade over the factory Ram halogens. On the plus side they heat up very fast, probably come on at 80-85% brightness right when they're turned on and go to full brightness within 20 seconds.

Date of experience: August 7, 2020
William S.
1 review
0 helpful votes
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Good experience
August 7, 2020

Good experience. My only concern is that I have no information to request a guarantee of the product in case of malfuntion

Date of experience: August 7, 2020
william A.
1 review
0 helpful votes
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GLASS ON ONE OF LEDS IS BROKEN WHAT CAN I DO?
August 7, 2020

GLASS ON ONE OF LEDS IS BROKEN WHAT CAN I DO?

Date of experience: August 7, 2020
Michael w.
1 review
0 helpful votes
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Simple process and a great product
August 6, 2020

Simple process and a great product

Date of experience: August 6, 2020
Jamie B.
2 reviews
0 helpful votes
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The only complaint that I would have is that the instructions are not very clear. I tried to call for support and was on hold for 20 minutes before I hung up.
I finally figured out how to install the lights, and they work beautifully! I would highly suggest rewriting the installation instructions.

Date of experience: August 6, 2020
simon K.
2 reviews
0 helpful votes
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Great price
August 6, 2020

Great price. Great product. Amazing light output and I don't get flashed by oncoming traffic.

Date of experience: August 6, 2020
Darby W.
1 review
0 helpful votes
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The only thing that I have negative to say was when I received my brand new LED headlights one of them was DOA and I had to reach out to customer support for a replacement. They were however absolutely amazing getting me a new one right away as well as a shipping label and packing slip for the defective return! Other than 1 hiccup awesome service. I look forward to fully kitting both my wife's daily and my show car!

Date of experience: August 5, 2020
Arnaldo D.
1 review
0 helpful votes
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The web page is easy to buy products
August 5, 2020

The web page is easy to buy products. Waiting for the Led lights,

I received the led light, Fast shipping. The Led Light they are not bright that I thought. I added another order with HID light to see the different.

The Led light that I brought is 35w for Ram 1500 proyector Headlight low beam.

Date of experience: August 5, 2020
PETER D.
1 review
0 helpful votes
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It was fine...
August 4, 2020

It was fine...

Date of experience: August 4, 2020
Canada
1 review
3 helpful votes
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Bought a set of these for my 14 Silverado. At night these are terrible! Hardly brighter than daytime running lights. The fog lights are way brighter, in fact you could hardly see at 100kph if the fog lights weren't on. Tried their only form of customer service, the online chat, and ZERO response. All of the positive reviews must be fakes, DO NOT BUY THESE!

Date of experience: August 4, 2020
Jason s.
1 review
0 helpful votes
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Haven't installed yet but everything seems easy to set up.

Date of experience: August 4, 2020
Frank G.
8 reviews
0 helpful votes
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Waste of money
August 3, 2020

Waste of money. Customer service didn't help

Date of experience: August 3, 2020
Kevin O.
1 review
0 helpful votes
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Love your products
August 3, 2020

Love your products

Date of experience: August 3, 2020
Jost B.
1 review
0 helpful votes
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Took me several times to get the check out confirmed,
Headlights don't fit, customer service does not respond.
If I don't get a response on my RMA request by Tuesday, I will post me experience in each and every blog...

Date of experience: August 2, 2020
Garry C.
1 review
0 helpful votes
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Not a easy swap with halogens
August 2, 2020

Not a easy swap with halogens. You will have to find your own adapter to fit leds.

Date of experience: August 2, 2020
Dana W.
1 review
0 helpful votes
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Great and easy to order
August 2, 2020

Great and easy to order

Date of experience: August 2, 2020
Kirun Z.
1 review
0 helpful votes
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Easy to use
August 1, 2020

Easy to use. Very bright. Look great in my Elantra!

Date of experience: August 1, 2020
Cory w.
1 review
0 helpful votes
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Easy to navigate the site
August 1, 2020

Easy to navigate the site.

Date of experience: August 1, 2020
Mark Z.
8 reviews
0 helpful votes
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Purchased $100.00 set of lamps with lifetime warranty. Lamp only lasted 16 months. When you purchase, shipping free with option to upgrade to Express Delivery for $9.95. When you warranty claim they jump your shipping to $19.95. These high price lamps no better than the cheaper ones. Need to remove "Satisfaction Guaranteed".

Date of experience: July 31, 2020
Jacob P.
1 review
0 helpful votes
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Never got a response about needing to do a return

Date of experience: July 31, 2020

From the business

XenonPro.com is a North Carolina-based leader in automotive lighting products and car safety accessories. We specialize in LED and HID bulbs for headlights as well as dashcams and portable emergency jump starters. Our mission is to help Americans and Canadians drive safely and to ensure they have the tools and accessories required while driving or when in a state of emergency on the road.


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