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Xenon Pro has a rating of 2.7 stars from 6,192 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Xenon Pro most frequently mention customer service, live chat and lifetime warranty. Xenon Pro ranks 17th among Auto Accessories sites.
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Kit came with everything needed for install, install was as easy as it could be, 5000k is a tinge blue so if you want pure white make sure you go 4300k, not as bright as I originally thought the 55w Kit would be so a little disappointed there especially for the price but still a huge upgrade over the factory Ram halogens. On the plus side they heat up very fast, probably come on at 80-85% brightness right when they're turned on and go to full brightness within 20 seconds.
Good experience. My only concern is that I have no information to request a guarantee of the product in case of malfuntion
GLASS ON ONE OF LEDS IS BROKEN WHAT CAN I DO?
Simple process and a great product
The only complaint that I would have is that the instructions are not very clear. I tried to call for support and was on hold for 20 minutes before I hung up.
I finally figured out how to install the lights, and they work beautifully! I would highly suggest rewriting the installation instructions.
Great price. Great product. Amazing light output and I don't get flashed by oncoming traffic.
The only thing that I have negative to say was when I received my brand new LED headlights one of them was DOA and I had to reach out to customer support for a replacement. They were however absolutely amazing getting me a new one right away as well as a shipping label and packing slip for the defective return! Other than 1 hiccup awesome service. I look forward to fully kitting both my wife's daily and my show car!
The web page is easy to buy products. Waiting for the Led lights,
I received the led light, Fast shipping. The Led Light they are not bright that I thought. I added another order with HID light to see the different.
The Led light that I brought is 35w for Ram 1500 proyector Headlight low beam.
It was fine...
Bought a set of these for my 14 Silverado. At night these are terrible! Hardly brighter than daytime running lights. The fog lights are way brighter, in fact you could hardly see at 100kph if the fog lights weren't on. Tried their only form of customer service, the online chat, and ZERO response. All of the positive reviews must be fakes, DO NOT BUY THESE!
Haven't installed yet but everything seems easy to set up.
Waste of money. Customer service didn't help
Love your products
Took me several times to get the check out confirmed,
Headlights don't fit, customer service does not respond.
If I don't get a response on my RMA request by Tuesday, I will post me experience in each and every blog...
Not a easy swap with halogens. You will have to find your own adapter to fit leds.
Great and easy to order
Easy to use. Very bright. Look great in my Elantra!
Easy to navigate the site.
Purchased $100.00 set of lamps with lifetime warranty. Lamp only lasted 16 months. When you purchase, shipping free with option to upgrade to Express Delivery for $9.95. When you warranty claim they jump your shipping to $19.95. These high price lamps no better than the cheaper ones. Need to remove "Satisfaction Guaranteed".
Never got a response about needing to do a return
Answer: Hi Ronald, Not exactly sure where you tried to contact us but to file a warranty claim you must contact us using our live chat service during our opening hours. We always have, do and will honor our Lifetime Warranty.
Answer: Hi Shaw, please contact us by email so we can take a closer look at your order. This section is reserved for questions about your products. Thank you.
Answer: Hi Bobby, for service, please get in touch with our techinicians, they will help you adjust your light's hotspot.
Answer: Hi Jacek! For the 2017 F-150 with factory halogen fogs, we would recommend going with LED bulbs in 45-watts and in white or yellow. You can find them here: https://www.xenonpro.com/ford/2017/f-150. Please don't hesitate to contact us should you need anything else!
Answer: Customers choose to trust XenonPro with their lighting needs for the quality of our product, our Lifetime Warranty, our fast and free shipping as well as our experts that will help you with installation or any issues you are experiencing. Don't take our word for it, check out all our reviews from real customers.
Answer: Hi Robert. For the first part of your question, are you referring to the light output? If so, that would depend on the bulb, wattage, headlight style, etc. As Calixtus explained very well above, high-quality light produced by LEDs generally do not degrade over time, unlike halogens.
XenonPro.com is a North Carolina-based leader in automotive lighting products and car safety accessories. We specialize in LED and HID bulbs for headlights as well as dashcams and portable emergency jump starters. Our mission is to help Americans and Canadians drive safely and to ensure they have the tools and accessories required while driving or when in a state of emergency on the road.