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Xenon Pro has a rating of 2.7 stars from 6,192 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Xenon Pro most frequently mention customer service, live chat and lifetime warranty. Xenon Pro ranks 17th among Auto Accessories sites.
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Easy selection and seem like very awesome products. Will be installing them soon with new fog lights Thanks
Noice
The headlights I received flickered when I had them plugged in to the headlight plug and in the adapter. Tried reaching out to their customer service 2 weeks ago and never heard anything about a refund or new bulbs.
Na
Super easy to order and my order delivered on time.
Very easy wbsite to negogiate and quick response if you have any issues
I received both sets of low/high beams and installed and worked perfectly.
The fog lights showed up with one cracked housing, and the other would not power when connected. This is unfortunate as I wanted to have matching headlights/foglights. I have yet to receive a response regarding this issue. Issue was relayed on 7/5/2020 and today is 7/13/2020.
The lights I recieved did not fit the model of my car even with using the vehicle finder. I reached out through live chat and spoke with Dale who was very rude and unprofessional. I tried to explain i still wanted LED lights but needed help finding whats best for my car. Dale informed me just to send them back and I'd get a refund since I didn't know how to install them. As I further tried to explain what the problem with the lights was he told me that he's explained this to me already and just send them back. I asked to speak with someone else and was informed there is no one else and no poi t in trying to complain cuz no one cares.
This is my second order! First one was great
These lights were not bright at all. We've already sent them back for a refund.
I paid for express shipping but it took over a week to receive my goods and the anti flicker that they sent for my fog lights didn't even fit my car
Good to work with
Excellent service, they answered my questions about the products that I selected. Shipped immediately.
NO problems encountered.
Fast shipping, and great lights.
The driver side light is not compatible with my Ford Explorer even though the website assures me it is. I would like to return the products for a full refund.
It was good, but the one of the bulb or ballast doesn't work.
Led headlights high and low beam did NOT fit and was NOT plug and play like they said also I had to pay for return shipping and the original shipping cost! Cost me $50 in shipping charges. Horrible company and customer service you will never get anyone on the phone have to do everything through messenger on their website Avoid at all cost and save yourself the money and headache
Love your products and how easy it is to order.
Very easy to shop. Holding back on likely to buy from again until try product.
Glad I found this site
Answer: Hi Ronald, Not exactly sure where you tried to contact us but to file a warranty claim you must contact us using our live chat service during our opening hours. We always have, do and will honor our Lifetime Warranty.
Answer: Hi Shaw, please contact us by email so we can take a closer look at your order. This section is reserved for questions about your products. Thank you.
Answer: Hi Bobby, for service, please get in touch with our techinicians, they will help you adjust your light's hotspot.
Answer: Hi Jacek! For the 2017 F-150 with factory halogen fogs, we would recommend going with LED bulbs in 45-watts and in white or yellow. You can find them here: https://www.xenonpro.com/ford/2017/f-150. Please don't hesitate to contact us should you need anything else!
Answer: Customers choose to trust XenonPro with their lighting needs for the quality of our product, our Lifetime Warranty, our fast and free shipping as well as our experts that will help you with installation or any issues you are experiencing. Don't take our word for it, check out all our reviews from real customers.
Answer: Hi Robert. For the first part of your question, are you referring to the light output? If so, that would depend on the bulb, wattage, headlight style, etc. As Calixtus explained very well above, high-quality light produced by LEDs generally do not degrade over time, unlike halogens.
XenonPro.com is a North Carolina-based leader in automotive lighting products and car safety accessories. We specialize in LED and HID bulbs for headlights as well as dashcams and portable emergency jump starters. Our mission is to help Americans and Canadians drive safely and to ensure they have the tools and accessories required while driving or when in a state of emergency on the road.