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Xenon ProReviews 6,192

2.7

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Xenon Pro Reviews Summary

Xenon Pro has a rating of 2.7 stars from 6,192 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Xenon Pro most frequently mention customer service, live chat and lifetime warranty. Xenon Pro ranks 17th among Auto Accessories sites.

service
72
value
70
returns
57
quality
69
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Robert B.
1 review
0 helpful votes
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Easy selection and seem like very awesome products. Will be installing them soon with new fog lights Thanks

Date of experience: July 16, 2020
Alex N.
11 reviews
0 helpful votes
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Noice
July 15, 2020

Noice

Date of experience: July 15, 2020
Zack G.
1 review
0 helpful votes
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The headlights I received flickered when I had them plugged in to the headlight plug and in the adapter. Tried reaching out to their customer service 2 weeks ago and never heard anything about a refund or new bulbs.

Date of experience: July 15, 2020
Darius M.
1 review
0 helpful votes
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Na
July 14, 2020

Na

Date of experience: July 14, 2020
Marlon G.
1 review
0 helpful votes
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Super easy to order and my order delivered on time.

Date of experience: July 13, 2020
Jeff W.
1 review
0 helpful votes
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Very easy wbsite to negogiate and quick response if you have any issues

Date of experience: July 13, 2020
Matt B.
1 review
0 helpful votes
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I received both sets of low/high beams and installed and worked perfectly.

The fog lights showed up with one cracked housing, and the other would not power when connected. This is unfortunate as I wanted to have matching headlights/foglights. I have yet to receive a response regarding this issue. Issue was relayed on 7/5/2020 and today is 7/13/2020.

Date of experience: July 13, 2020
Danielle M.
15 reviews
0 helpful votes
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The lights I recieved did not fit the model of my car even with using the vehicle finder. I reached out through live chat and spoke with Dale who was very rude and unprofessional. I tried to explain i still wanted LED lights but needed help finding whats best for my car. Dale informed me just to send them back and I'd get a refund since I didn't know how to install them. As I further tried to explain what the problem with the lights was he told me that he's explained this to me already and just send them back. I asked to speak with someone else and was informed there is no one else and no poi t in trying to complain cuz no one cares.

Date of experience: July 13, 2020
Sam B.
17 reviews
0 helpful votes
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This is my second order!
July 13, 2020

This is my second order! First one was great

Date of experience: July 13, 2020
Amanda m.
1 review
0 helpful votes
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These lights were not bright at all
July 13, 2020

These lights were not bright at all. We've already sent them back for a refund.

Date of experience: July 13, 2020
Jason A.
1 review
0 helpful votes
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I paid for express shipping but it took over a week to receive my goods and the anti flicker that they sent for my fog lights didn't even fit my car

Date of experience: July 12, 2020
Henry H.
1 review
0 helpful votes
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Good to work with
July 12, 2020

Good to work with

Date of experience: July 12, 2020
Bryon P.
1 review
0 helpful votes
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Excellent service, they answered my questions about the products that I selected. Shipped immediately.
NO problems encountered.

Date of experience: July 12, 2020
Jeremy Q.
5 reviews
0 helpful votes
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Fast shipping, and great lights
July 12, 2020

Fast shipping, and great lights.

Date of experience: July 12, 2020
Troy F.
1 review
0 helpful votes
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The driver side light is not compatible with my Ford Explorer even though the website assures me it is. I would like to return the products for a full refund.

Date of experience: July 11, 2020
Joey M.
1 review
0 helpful votes
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It was good, but the one of the bulb or ballast doesn't work.

Date of experience: July 11, 2020
Anonymous N.
1 review
0 helpful votes
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Led headlights high and low beam did NOT fit and was NOT plug and play like they said also I had to pay for return shipping and the original shipping cost! Cost me $50 in shipping charges. Horrible company and customer service you will never get anyone on the phone have to do everything through messenger on their website Avoid at all cost and save yourself the money and headache

Date of experience: July 11, 2020
Paul H.
1 review
0 helpful votes
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Love your products and how easy it is to order.

Date of experience: July 10, 2020
Joseph L.
1 review
0 helpful votes
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Very easy to shop
July 10, 2020

Very easy to shop. Holding back on likely to buy from again until try product.

Date of experience: July 10, 2020
Charles M.
1 review
0 helpful votes
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Glad I found this site
July 9, 2020

Glad I found this site

Date of experience: July 9, 2020

From the business

XenonPro.com is a North Carolina-based leader in automotive lighting products and car safety accessories. We specialize in LED and HID bulbs for headlights as well as dashcams and portable emergency jump starters. Our mission is to help Americans and Canadians drive safely and to ensure they have the tools and accessories required while driving or when in a state of emergency on the road.


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