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Xenon ProReviews 6,191

3.7

From the business

XenonPro.com is a North Carolina-based leader in automotive lighting products and car safety accessories. We specialize in LED and HID bulbs for headlights as well as dashcams and portable emergency jump starters. Our mission is to help Americans and Canadians drive safely and to ensure they have the tools and accessories required while driving or when in a state of emergency on the road.


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Xenon Pro Reviews Summary

Xenon Pro has a rating of 3.7 stars from 6,191 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Xenon Pro most frequently mention and high beams. Xenon Pro ranks 12th among Auto Accessories sites.

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25,720 reviews
Eddie C.
1 review
0 helpful votes
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The online support feature was a very big help
October 11, 2018

The online support feature was a very big help. The staff was knowledgeable, CST Louis C was fantastic.

Date of experience: October 11, 2018
Adam N.
1 review
0 helpful votes
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Everything arrived in a timely manner, however one of the quartz lenses was cracked on delivery. Not a huge deal, a minor inconvenience at most. Aside from that, XenonPro has been a fantastic experience.

Date of experience: October 10, 2018
robyn A.
1 review
0 helpful votes
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Na
October 10, 2018

Na

Date of experience: October 10, 2018
Kevin L.
1 review
0 helpful votes
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I ordered high beam lights for my 2006 Chevrolet Silverado 2500. The lights don't fit - the heat sink behind the lamp is too deep and interferes with a structural member behind the light assembly. Also, the website indicated that I needed the extra module for the lights to work, but actually the lights only work without the module, so I bought components I didn't need.

As for the delivery, the lights shipped fairly quickly but Canada Post took almost two weeks to ship from Montreal to Calgary.

Date of experience: October 9, 2018
Michael T.
2 reviews
0 helpful votes
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This is my 2nd kit to purchase
October 9, 2018

This is my 2nd kit to purchase. Its about as easy as it gets.

Date of experience: October 9, 2018
samantha M.
2 reviews
0 helpful votes
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It was easy, great customer service (through chat). I bought the LED light kit and they're super bright and easy to install. Love the colour, makes driving on the road more clear than my old halogen headlights. Definitely recommend buying from them!

Date of experience: October 8, 2018
Thu L.
1 review
0 helpful votes
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My previous order was cancelled by the company without an email to inform to cancel due to my shipping address is different than billing address. I replied the inform to call for verification asking for the reason, but I received the email insisting that I must to call the comp. Instead. I tried to call a couple during my work hours no one answer and my call was automatically disconnected. Until I could talk to alive person on the phone his name is Roger, he told me my order was cancelled, I'm very disappointed bc my order was cancelled due to shipping address is different than billing address. This is a ridiculous reason! For cancelling my order. And, they don't accept email verification either. And their website doesn't honor the same discount that I had in previous order.

Date of experience: October 8, 2018
Jason G.
9 reviews
0 helpful votes
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Good
October 8, 2018

Good. Quick shipping.

Date of experience: October 8, 2018
Mitchell R.
1 review
0 helpful votes
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Thanks
October 8, 2018

Thanks

Date of experience: October 8, 2018
Vince B.
1 review
0 helpful votes
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Great Site and Best Warranty in the Industry I can't wait to get more items

Date of experience: October 8, 2018
Roy R.
22 reviews
0 helpful votes
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East site to use and the product came quickly
October 8, 2018

East site to use and the product came quickly

Date of experience: October 8, 2018
Disappointed K.
1 review
0 helpful votes
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I loved my headlights but customer service from this group is HORRIBLE! I was on hold for several minutes to talk to someone about a problem I was having with the lights and was hung up on. If you think you may need the anti flicker cord, better get it when you order. If you dont it is 40 plus 10 for shipping. So there website is wrong...it is not free shipping on all orders.

Date of experience: October 8, 2018
Doug D.
1 review
0 helpful votes
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Website makes it easy to find the best lighting system for my applications

Date of experience: October 7, 2018
Rafal P.
1 review
0 helpful votes
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Good products
October 7, 2018

Good products

Date of experience: October 7, 2018
Cameron F.
1 review
0 helpful votes
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Easy to follow buying guide and instructions
October 7, 2018

Easy to follow buying guide and instructions

Date of experience: October 7, 2018
hoon p.
1 review
0 helpful votes
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Easy to order, the product is expensive
October 7, 2018

Easy to order, the product is expensive.
Installtion is easy. Wide but short distance for brightness.

Date of experience: October 7, 2018
Bianca V.
1 review
0 helpful votes
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My lights are a lot brighter and better then ever before! I had gotten the low beams but I'm definitely going to replace my High beams and fog lights in the near future with XenonPro lights! Highly recommend!

Date of experience: October 6, 2018
Mark S.
1 review
0 helpful votes
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Easy to order and understand
October 5, 2018

Easy to order and understand
I had an issue after installation, I contacted help desk and they assisted me and I still had an issue. I wanted to update that situation --- my headlights were on when in gear but not in park. What I found was that my truck was built in Canada where driving lights are mandatory - my old headlights were so dull that I never understood that I really had them all along. All ford trucks have the driving light capabilities since 2009 and can be enabled or disabled in the USA by your ford dealer at any time.
Great HID lights, love them.

Date of experience: October 5, 2018
Billy E.
9 reviews
0 helpful votes
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Great/easy to use site
October 5, 2018

Great/easy to use site

Date of experience: October 5, 2018
Danny C.
1 review
0 helpful votes
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Quick answers to questions via online chat
October 5, 2018

Quick answers to questions via online chat. That is a very BIG plus.

Date of experience: October 5, 2018