From the business
XenonPro.com is a North Carolina-based leader in automotive lighting products and car safety accessories. We specialize in LED and HID bulbs for headlights as well as dashcams and portable emergency jump starters. Our mission is to help Americans and Canadians drive safely and to ensure they have the tools and accessories required while driving or when in a state of emergency on the road.
Xenon Pro Reviews Summary
Xenon Pro has a rating of 3.7 stars from 6,191 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Xenon Pro most frequently mention and high beams. Xenon Pro ranks 12th among Auto Accessories sites.
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Customer Services was super helpful
A friend of mine recommended XenonPro.
Ordering the right parts was easy as could be. Great work!
The H11 (low beam) replacement LED light does not fit my 2017 F150: interference between the cooling fan housing and the back cover of the lens assembly.
The 9005 (high beam) replacement barely fits.
Now checking with the seller, we'll see what is their response.
Not good instructions at all
Great service, quick response to questions and very knowledgeable
Very good
Junk installed it not even that bright bought the top or the line from u guys and it's junk
Received items on time, install went smooth, works well.
With the Support easy site to use, Thank you so much
Over 2 weeks to arrive but problem was due to postal strike
Easy process, added benefit was having a Live Chat Support available. Also, appreciate having a phone to call should help be needed when installing.
Bought as a gift and they loved it
20% restocking fee, plus I have to pay to send back, and put $20 in merchandise insurance, while ONLY using Fedex. Nearest one to me is over 25 mins away. Should be able to send though ANY carrier. Product looked great, but customer service and returns made this rating low.
Can not be happy if i find the same product for $80 less.
Thanks for the chat assistance
So far so good. Quick and easy ordering.
Very easy and detailed products! I would buy again from you if i'm happy with my purchase.
If I could give zero stars I would. First the product; it was not what was pictured (not a huge deal) but quality was far less than expected. The wiring hardness was very cheap and clunky with really cheap blue plastic connectors. Lights do work ok and I opted for the brightest set for an extra $40usd. Fit and finish overall is terrible. With the headlights out of the vehicle I fought for over an hour to get the bulb to seat correctly in the housing. Also its a 9007 bulb, there was no way to use the retaining locking ring to hold the bulb in the housing! I waited over an hour to finally talk to a to customer service rep only to be told 'try back again tomorrow'. Fast forward, the following day I get the same guy; he informs me to pull the bulb apart separating the super glued collar from the bulb so I can install the retaining ring. First of all, this is completely unacceptable. When I questioned further he said its fine we "do it all the time". Terrible. They also told me I needed the anti flicker cancelers for $30 more which made the wiring such a clunky mess there is no way I could reinstall the water tight back covers on the headlight housings. Overall and awful experience, I feel like I was charged a premium and in the end got a really poor product that they wont stand behind. I would suggest anyone looking at these to do your homework. There are far better LED's out there for the same or less money.
Stay away at all cost!
Paid for next day shipping, it didn't come next day and I had to go pick it up at fedex, opened the shipping box and it looked like everything was already opened once before
These high beam lights did not fit my wife's car.
Items were as ordered. Customer service rep was extremely rude, insulting, and unprofessional. I will never deal with this business again. They are not the only company that sells LED products. I will Not recommend to others.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members