XenonPro.com is a North Carolina-based leader in automotive lighting products and car safety accessories. We specialize in LED and HID bulbs for headlights as well as dashcams and portable emergency jump starters. Our mission is to help Americans and Canadians drive safely and to ensure they have the tools and accessories required while driving or when in a state of emergency on the road.
Xenon Pro has a rating of 3.7 stars from 6,191 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Xenon Pro most frequently mention and high beams. Xenon Pro ranks 12th among Auto Accessories sites.
Was not that easy to install on the Mazda 5. Plugging in was easy but installing the factory rubber boot over the bulb and plastic backing and installing the factory retaining clip was very difficult because the width of the cooling fan housing did not allow the rubber boot to slide back to give clearance to secure the retaining clip. Not as bright as I thought it would be. Recommend getting the highest wattage if installing on this Mazda 5 model.
Maybe you guys could put a cad price too. Cause you dont know who or where your costumer is coming. The product is good its already on my car but the delivery is more then 2 business days. Just to find out that there is something wrong with my delivery address. If tha so why i haven't been inform or recieve and calls or email so matter can be resolve. More communication to costumers is better.
Chat was very helpful for determining what accessories I need for my order.
Delivery took double the time advertised.
I ordered the 6K LED bulbs advertised for 9000 lumens with 45W. Light output looks much lower than the 9000 lumens advertised.
Lifetime warranty is great but have to pay +$20 shipping cost on my end to ship parts back to Canada since I'm located in the US.
Terrible company and customer support. You cannot speak with a person - only on line chats. Lights require an adapter to install properly - and the company blames customer for not knowing (you are required to check fitment before ordering per their website) and one is not included with the kit (yet advertised as plug-n-play), nor do they sell the adapter. Require you send return product via FedEx on top of the 20% restocking charge.
I was initially browsing their site for some LED headlights which offered a 50% discount. I received several pop-ups for an additional 5%, then 10% off. I did not end up purchasing that day.
I returned to the site looking to purchase at a later date. I inquired with the on-line chat customer service people about an additional 5 or 10% off. They asked how many i was buying (1) and the response was LOL. Really - LOL to a potential customer?!
I did end up purchasing with the additional 10% discount at a later date.
When the bulbs arrived there was an adapter that was needed for the bulb to fit properly. I tried to call and was referred to the online customer support and they said i should have checked for fitment before ordering and that they did not sell the adapter. It would be great to be able to speak with a knowledgeable person who may have been able to alert me to the potential need for an adapter. They were very dismissive and would not in any way waive or reduce their 20% restocking fee. To add insult to the matter, they require parts are returned via FedEx ONLY (probably because the return address is in Canada).
I will not purchase from them again and will definitely not recommend others to purchase from them.
Price was good and support was great. I enjoy my bulbs and they work amazing and install was a breeze
Great lights my 3th set
Easy to order but not fully satisfied with my lights as these led daylights don't work with my model of vehicle. Wish it would've had a note on the site
Thanks for the great experience. Can't wait to install my new headlights.
I am assuming I will not be charged in American currency.
Not what I expected. The web page says pull the old lights out and put the new lights in. I had to customize the light housing just to get them to fit. I don't think I will buy from this company in the future
Very easy to find what I needed.
I chose the one day shipping and received the product in two days. Was a waste of money to pick the one day shipping.
The order and shipping process was fast and easy. I was pretty disappointed in the LED headlights. There wasn't much difference in the halogen bulbs I already had and the new LED I ordered except that the LED were really expensive. Not happy at all with the product.
Site is very easy to navigate. Prices are great. I received my order very quickly. Unfortunately, I haven't had a chance yet to install the kit.
The connection between the light bulb and the valaster it wasn't wha I was expecting!
Don't buy anything from this company, my bulbs didn't fit my car so I got a return saying full refund and shipping cost to return them when they got them back they will not return my costs to return them after they at old me to put receipt in box with the return will never buy anything from this company again and can't believe they have not shut them down they lie to you and then there is no phone to talk with them on online
Rant: I wanted a pair of brighter headlights for my Impala, so I looked to the Internet for an LED solution. I came across Xenon Pro, and they looked like a good solution for brighter driving lights. A few days later, upon receiving the wrong lights, I contacted Xenon Pro to get the right ones ordered and there was no issue. They promised a waived restocking fee (20%) of the original lights in exchange for ordering a new set. I ordered the new set, Installed them and they suck to say the least. My original halogen bulbs were twice as bright my original halogen bulbs were twice as bright in the useable area needed for driving. I didn't receive the returning email for the first set of lights, so I contacted Xenon Pro to get a return going for the first set and the second set of lights. I was told that because I was returning two sets of lights I would have to pay two restocking fees, and pay shipping to send them both back. "Dale P" from their technical support, was more "matter-of-fact" than helpful. So now I am paying $75, consisting of the shipping of the two sets of lights back and the 20% of each set of light's, for restocking fees. I will say that I will 100% not be buying another item from them and I will warn anyone I come across about this company about their poor product and terrible return policy. Another company I'd warn against is "welder nation" their return policy is pretty rough too, along with their sky high prices. You're better off just keeping the merchandise because their restocking fees AND you have to pay the return shipping.
Bought some 8000k lights for my wife a few years ago and one finally just went out. Great product we're switching to the 6000k now to give them a shot.
I get the light before is it awesome and the costumer service is pretty nice and the shipping is was too fast
Great products and easy checkouts
Answer: Hi Ronald, Not exactly sure where you tried to contact us but to file a warranty claim you must contact us using our live chat service during our opening hours. We always have, do and will honor our Lifetime Warranty.
Answer: Hi Shaw, please contact us by email so we can take a closer look at your order. This section is reserved for questions about your products. Thank you.
Answer: Hi Bobby, for service, please get in touch with our techinicians, they will help you adjust your light's hotspot.
Answer: Hi Jacek! For the 2017 F-150 with factory halogen fogs, we would recommend going with LED bulbs in 45-watts and in white or yellow. You can find them here: https://www.xenonpro.com/ford/2017/f-150. Please don't hesitate to contact us should you need anything else!
Answer: Customers choose to trust XenonPro with their lighting needs for the quality of our product, our Lifetime Warranty, our fast and free shipping as well as our experts that will help you with installation or any issues you are experiencing. Don't take our word for it, check out all our reviews from real customers.
Answer: Hi Robert. For the first part of your question, are you referring to the light output? If so, that would depend on the bulb, wattage, headlight style, etc. As Calixtus explained very well above, high-quality light produced by LEDs generally do not degrade over time, unlike halogens.