TeePublic

I inadvertently ordered a T in the wrong color. Then I purchased another in the correct color AND THEN reached out to see if I could get an exchange, by writing this long, drawn-out explanation of what I was hoping to accomplish. Within 5 minutes, Madalina contacted me, told me they were refunding the first shirt and that I could keep it, donate it, etc. Amazing. And then about 10 minutes later the money was in my account. I've dealt with TeePublic in the past and I will be sure to do so in the future!...you can't go wrong!

Customer service is awful. The shipping was screwed up on my order, it was a week late! They out and out lied to me about it when I complained about them lying their idea of an apology for being dishonest was to send me a coupon that can never be used. Shady much? Frankly I doubt it was even an accident, they just paid for cheaper shipping then blamed the post office for mysteriously losing the tracking. This review likely will never be seen, since the only ones they show are from "trust pilot" which they "TeePublic" won't let you leave a review on. But hey, it's not like HONESTY is high or even ON for that matter, their list of concerns.

Ordered three t-shirts from this company and all of them are now being used as cleaning rags. The print quality was absolute garbage; blurry, dark, muddy images with heavy pixilation and zero contrast. Of course on the website these shirts were crystal clear. Customer Rep was nice about refunding the money but that's not the point. If you are going to sell shirts that look like they were printed in a basement in the projects then you literally deserve to have dog $#*! smeared in your face. I am so sick and tired of all these scammers on the internet. Negative 3 stars.

Placed an order and they shipped with this BS UPS mail innovations and the experience has been horrible. My package is lost its been one city over for 6 days now with no update or movement. Said it would be delivered on 4/22 then 4/23 then 4/24 and guess what not delivered, when i ask customer support to just refund me they said its not considered lost and i have to keep checking back until they feel its been long enough to be lost. Just for comparison i ordered a custom sweatshirt from another site the same day and they designed printed shipped and delivered it on 4/19 no problem.

Very responsive customer service team who went above and beyond to solve my issue. Super efficient and generous company.

Ordered a shirt 12/27and states that order to arrive 5- 7 business days. We are 1/5 and my order can not be tracked due to Innovations their shipping company. Last I knew my order was in texas then went to Arizona and been there since has not departed. I will never order from this site and please for anyone thinking of ordering from this site really reconsider your order and look elsewhere for you will be just as frustrated and angry as lots of people are. I should of looked at reviews prior to order! Do not order from here

I ordered a tee and mug from Tee Public with matching design. They arrived when promised, were exactly as shown in promo materials, and at a very reasonable price. I had to contact customer service because of a mistake I made when ordering. Tee Public responded right away and were exceptionally helpful. Great company with great products and a corporate mission that deserves support!

This outfit does NOT stand behind its work. I got lousy items that were defective, and the company asked for photos and then disappeared. I had to get my credit card company involved, and even then no response. Do NOT pay for this stuff, because if the printing looks lousy, etc., you will never see a refund.

I have requested help from customer support for missing order so many times with NO RESPONSE! The chat option on the website doesn't work AT ALL and the phone number answers with a message saying that the only way to contact teepublic is through email or chat! I am so displeased with this deplorable silence from the company over a very simple issue and fix! What is even happening with this place?

TeePublic has some of the best support for customer service of any company I've come across. They go above and beyond and respond quickly.

Poor quality T-shirts and if you order a group of products like a mug, a T-shirt, and a sticker from the same soccer team in Peru they'll send you the T-shirt but don't send you the mug or the sticker and when you complain their response is to pick something else out that's not available anymore...:, no mention of giving me my money back so I give them one star and buyer beware review

I M GIVING ZERO RATING TO TEEPUBLIC - THEY ARE CLOSING DOWN THE USERS ACCOUNTS WITHOUT 14 DAYS PRIOR NOTICE & NOT PROVIDING THE REASONS FOR CLOSURES - PEOPLES ARE LOSING THEIR INTERNET - TIME - DESIGNING - ELECTRICITY - MINDBRAINTEASING - THEY SEND JUST 1 EMAIL FOR SUDDEN CLOSURE AND THATS ALL - FINISH -

The first time I ordered, my ordered thing wasn't arrived. Because the address I put in the order sheet somehow changed on the way... I asked the customer service team of Tee Public. They found the reason why my parcel can't arrive. After that, they sent it again as soon as possible. Finally the parcel safely arrived in 2020.
It was a little bit disappointed the print was a little bit out of position.
But it is no problem! I satisfied with the Tee Public service! Thanks for everyone!

Simple to order, it arrived within six calendar days (without expedited shipping), and customer service was amazing. I'll definitely be buying again.
Oh, and the T-shirt is sooo soft.

The t-shirts I received are super thin and poor quality. I can see everything through them, will never waste my money here again

Ordered a shirt the material or type of cotton just was t quite what I was looking for. Sent an email off to customer service and we were able to work out a deal for another shirt with the same design but different cotton. They were very responsive and reasonable in addressing my issue. Would not hesitate to order from here again.

I had ordered some shirts and they came in great shape and great quality. Beautiful colors. Everything was great except I ordered the wrong size. I emailed them today for an exchange and they said they would fix everything and send me the correct size and said that I should donate or regift the ones I ordered by mistake. I thought that was awesome! Right before Christmas! They now have a customer for life!

I recently got 6 shirts from tee public but 1 of them I just did not like the material because I have sensitive skin... the print was great and the other 5 were by the brand canvas which i love, I washed and dried already and no shrinkage I am a 3xl so that helps a lot... anyway I wrote them just to see if maybe they could exchange or something even though the shirt itself was fine I spoke to Alexandru at teepublic and they were awesome they sent me out a replacement shirt and it got to me fast, like 10 mins after the convo I got a email the shirt was on way... did not ask any questions and was kind and helpful... will be buying all my shirts off there especially during their sale times... I've ordered shirts from amazon, ebay and red bubble and teepublic so far is the better of them all on cost, quality and definitely customer support ( via email) I wana thank Alexandru for all the help and let teepublic know if they have more reps like them they will have a bright future.

So quick and helpful! I ordered the wrong size for Christmas gifts (bummer because the shirts are so nice). I contacted customer service to see if I could exchange them and within an hour, I had a response telling me they were shipping the right sizes. So easy! I'm so grateful. Thanks for the help!

I am Mrs Sumankaran UK customer ordered a t shirt for my son, not fitted so I mailed them to for an exchange. Without any questions they said they will send a new one and no need to return the original one, told me to give it to somebody or donate that to someone
Extremely happy customer Thank you

This may be a fine place to order some unique shirts… but there's lots to be leery of. Since they outsource the printing, you likely won't get the same quality and fitment from order to order. Huge question mark on every order. Expect all their merchandise to be that way. The need to create some quality standards. If your an artist thinking this could be a positive way to generate a revenue, think twice. They don't moderate their artwork, so any other submitting artist can flag your one-of-a-kind design and claim copyright infringement. They will instantly pull down your design and delete your account. No review. No trial. No real opportunity to justify and prove your art is yours. Basically, it's like high school all over again with the competition trying to sabotage your work so they can get a greater exposure, thus market share. Long story short, you're best to take your business and designs elsewhere.
Date of experience: December 05,2022

Created two orders which cannot be tracked on their site... has not been shipped and have not received... then they email me like I have the problem even after I give them a PDF of the sales receipts!
Probably the worst service and ripoff scam ever!

I ordered a flag for my daughter's college signing day! The flag was never delivered and there is no contact number. Emails have never been returned yet! STAY AWAY!