TeePublicReviews 2,323

1 had a peeling decal which they replaced. Then sent me one that was off center. They would not fix it. Other than that, they have been great.

I was very excited for my shirt to arrive, and although it took a few weeks, the experience was absolutely worth it. When the shirt arrived, the picture wasn't quite what I expected, but the customer service team was amazing! They quickly responded to my concerns and let me pick out a new shirt for free. Their prompt and friendly service turned the situation around, and now I have a shirt I love. I highly recommend them for their excellent customer service!

I tried to buy a men's and children's shirt of the same color in a slightly different design. The color didn't end up matching, but the support to help rectify the issue has impressed me so much. I now would go to TeePublic first before their competitors, because of how satisfied I was with their service, and confidence that if something went wrong, it would be rectified. Not only was it very fast (next business day, and roughly 1-3 hours between email responses during working hours), but each time they responded it was with a good, actionable solution. I also liked that they didn't push me for reviews at all. I ended up asking THEM where to recommend them. Other than the colors not being what I expected originally, the quality of both was also good (and the colors were close; just not identical to one another because they were different product types.)

I ordered 4 MENS shirts, 1 of the shirts came as a Womens shirt and was clearly the wrong size. I emailed them and asked if they could send me the correct one that I ordered and they responded that I need med to send them the measurements of the shirt that I received because there is a 1" tolerance.
Ok fine I measured the shirt and took pictures with the measuring tape on the shirt and sent it to them
(According to their size chart it is a Womens medium) exactly what I thought.
For the next two weeks I proceeded to receive 5 emails of the same generic response "sorry to hear that, just measure the shirt and tell us what size you want"
It didn't matter what I responded I would always just get the same robot email back. I don't think any real people are actually emailing me.

The shirts that I got are great and the artists that designed them are talented and this is not they're fault.
But whoever is in charge of customer service at Teepublic should be fired!
Absolutely atrocious.
I will never buy from this site again and encourage anyone reading this not to either.
Unless you enjoy getting the run around if anything goes wrong with your order.

Received the Mamas BBQ Tshirt today. Cheap thin material. But,lol. Can't even see the words on the tshirt because of the mismatched colors with the Navy blue shirt. Disappointed. Unbelievable,that this particular seller didn't recognize this. Nit happy at all...👎👎👎👎👎

The shirt I received was excessively thin (couldn't be worn without another shirt underneath), there were flaws in all of the screen printing, and it smelled so bad it had to be thrown.

I did contact customer service and they said nothing would be done.

Please don't waste your money.

This site sucks, has way too many issues! First they always bombard buyers with coupons, but its a scam, because when you go to use them, it always says not valid. Then they have an issue that NO other selling site has. If you place items in the cart, you better pay immediately, or they clear cart out. I wasted 2 hrs filling cart, and the only reason I didn't pay that moment, I sent message, coupon not working. If I am spending $200 I am using the 30% coupon. I have filled this cart 3 times, same items, and the dysfunctional site keeps emptying my cart. I give up, I am not searching for these items again. The customer service is terrible, they never respond. Had they responded right away, telling me why coupon not working, I would have paid right away. So they make buyer suffer because they don't respond right away, yet they empty your cart right away? Am I missing something, I have sent messages saying hurry up, assist me, before YOU empty my cart! Does that sound like intelligent people run this site? There is nothing worse than a site that does things to lose money, and then on top of that, doesn't care. If I owned a business and a buyer made me aware that I was losing business, I would want to fix this problem! I don't know what to think other than they just hire lazy, incompetent people that don't want to do their job right? Not trying to be negative, but nothing else makes any sense? Perfect example, I filled cart 3 times, sent message 4 days ago, never heard back. I hate to say the obvious, if you don't respond back within the time frame of when your carts empty items, then you will not have any sales. Maybe they sell so much, they are rich and don't need the money, you got me. I saw a lot of other issues that don't make sense on this site, such as I see an item and when I return to site 3 days later, the item is no longer on site? Does that mean it sold out and its not being restocked? If so, why don't you mention that in ad. Bottom line, I believe some very lazy, incompetent or ignorant people run this site. I.E. Want to avoid paying shipping, spend $80 or more. Cant find items at one time to total $80, don't buy from this site, the items will be deleted from cart before you find items to total $80…sounds like incompetence to me.

Placed an order and they shipped with this BS UPS mail innovations and the experience has been horrible. My package is lost its been one city over for 6 days now with no update or movement. Said it would be delivered on 4/22 then 4/23 then 4/24 and guess what not delivered, when i ask customer support to just refund me they said its not considered lost and i have to keep checking back until they feel its been long enough to be lost. Just for comparison i ordered a custom sweatshirt from another site the same day and they designed printed shipped and delivered it on 4/19 no problem.

I inadvertently ordered a T in the wrong color. Then I purchased another in the correct color AND THEN reached out to see if I could get an exchange, by writing this long, drawn-out explanation of what I was hoping to accomplish. Within 5 minutes, Madalina contacted me, told me they were refunding the first shirt and that I could keep it, donate it, etc. Amazing. And then about 10 minutes later the money was in my account. I've dealt with TeePublic in the past and I will be sure to do so in the future!...you can't go wrong!

Customer service is awful. The shipping was screwed up on my order, it was a week late! They out and out lied to me about it when I complained about them lying their idea of an apology for being dishonest was to send me a coupon that can never be used. Shady much? Frankly I doubt it was even an accident, they just paid for cheaper shipping then blamed the post office for mysteriously losing the tracking. This review likely will never be seen, since the only ones they show are from "trust pilot" which they "TeePublic" won't let you leave a review on. But hey, it's not like HONESTY is high or even ON for that matter, their list of concerns.

Simple to order, it arrived within six calendar days (without expedited shipping), and customer service was amazing. I'll definitely be buying again.
Oh, and the T-shirt is sooo soft.

I ordered a tee in a size up as suggested on site. When arrived, it still fit very tightly. I wrote a review at the prompting of a follow up email. Kudos for this company wanting to fix it because they did send out a replacement in the next size up. However, the oddly shaped shirt was STILL snug and the printing had damage/bubbling that peeled on that area after the first wash. I don't expect any further compensation; this was all months ago now but it is a shame that I don't have my special shirt that I bought to wear for annual trips (still bothers me).

Ordered three t-shirts from this company and all of them are now being used as cleaning rags. The print quality was absolute garbage; blurry, dark, muddy images with heavy pixilation and zero contrast. Of course on the website these shirts were crystal clear. Customer Rep was nice about refunding the money but that's not the point. If you are going to sell shirts that look like they were printed in a basement in the projects then you literally deserve to have dog $#*! smeared in your face. I am so sick and tired of all these scammers on the internet. Negative 3 stars.

Ordered a shirt the material or type of cotton just was t quite what I was looking for. Sent an email off to customer service and we were able to work out a deal for another shirt with the same design but different cotton. They were very responsive and reasonable in addressing my issue. Would not hesitate to order from here again.

This outfit does NOT stand behind its work. I got lousy items that were defective, and the company asked for photos and then disappeared. I had to get my credit card company involved, and even then no response. Do NOT pay for this stuff, because if the printing looks lousy, etc., you will never see a refund.

Not only are there "commisions" low, when you as an artist start gaining sales, they'll delete your account for no reason in order not to pay you. They'll use the lies of "violating, or breach of contract" to cover their scam. Don't believe me? Look up how many good artists have been shafted like i have. As an artist be prepared to only get paid $1 to $2 per item sold, due to them always having a "sale". You have no control on what you make per tshirt. Stay far away from this place if you really want to make money, TEEPUBLIC is not the place to put your artwork in.

I was SO excited for my shirt to arrive. It took weeks, and when it did the picture was terrible. I could barely make out who was on the front. I contacted customer service and they let me pick out a new one for free. I spent a lot of time picking out these two designs. I was then told the second one was also of poor quality and to again pick out another design. By this point, I didn't want to get my hopes up anymore. I asked for a full refund. The customer service was great, the shirt itself fit and was comfortable, but the design was one star.

I was so impressed with my orders they were the most amazing and awesome shirts I've ever seen, the tee public team and shipping company went absolutely above and beyond in my orders, I will definitely buy more things from the stores and websites, thank you again for such great service and support and quality of work, and the designs where fantastic, thank you all so very much!