ABSOLUTELY TERRIBLE! I was only a designer on RedBubble for one month. I made dozens of sales and was supposed to get $90.12cad which means I made them like $350 cad. And what happened? Two days before the monthly payment process starts they deleted my account. NO EMAIL informing me they deleted it. NO EMAIL EXPLAING WHAT WILL HAPPEN TO MY MONEY. I had to message them a bunch of times. First they just said they deleted my account but didn't even answer me on what will happen to my money. A few emails later they finally say they chose to "withhold payment on my account" and they if I ever sign up again they'll block me immediately. I wrote another message to their complaints email, it's been a week, and they haven't responded... Redbubble=scammers, terrible service. I let them profit and they won't even let me get my measly 20% share... Pathetic. -1000/10.
I have yet to receive my order, it's been 2 weeks, and shipping was costly @ $10! My first communication by email to customer rep. suggested I wait, no investigation, and seemed to be a canned response. I will take my business elsewhere from now on. There are plenty of other businesses with much better, and less costly, delivery service.
Wonderful t-shirt designs, but costly. At $25-30 per t-shirt I have awaited 20% off sales which are advertised frequently. These are not EVER usable. I select shirts and when checking out am not EVER able to apply the discount. Either intentional bait and switch or poor website functionality. Either way I but elsewhere. A shame.
I ordered a t shirt around sep 26th and ordered express shipping, which is 2-6 days. They changed my delivery date roughly 3 times and on the last day of the delivery, still no shirt. I got refund on shipping but I still expect my product to show up. Hopefully it shows up sometime.
I had a redbubble account for a while. Posting my art along with some other art that wasn't mine. Don't get me wrong, I had full permission from artists to use their work, but no matter how many times I showed Redbuble the emails, they gave me the exact same excuse with the guidelines. Over half of my work was my own and the other 35% was work from an artist with their FULL CONSENT. Terrible site and such a rip-off. Worst customer service ever (Katie).
The shirt I ordered initially had some color problems (dark print on a dark shirt), and when I addressed the issue with RedBubble, they helped with suggestions for a better pick and replaced the shirt without question (or surprise charges. It was completely free). The new shirt arrived and is exactly what I had hoped for. I will definitely use RedBubble for future orders.
I chose 2 day shipping because I was under the impression that 2 day shipping meant I would receive my order in 2 days. That was not the case. It meant it would take 2 days for them to process the order then ship it. When I contacted red bubble about it, the customer service rep was extremely on the defense about it and argued that I should give an order 2-3 days for processing. I requested to get refunded for the additional shipping fees and had to go through 4 separate representatives for 3 days to finally get through to someone. Never again.
I ordered a package, 2 weeks ago, I'm in Chicago, it has not arrived. I received an email saying it was delivered. I'm sitting at the delivery address, it's not here. I tried finding a phone # to call, and no phone # exists. How can you run a company and not have a customer service #? I've been emailing their customer service group, who seems to just copy and paste the answers. I was told to call USPS as this was brokered to them by UPS, whom stated, they cannot release information on my package. Who can give me an answer on something I paid for ? You may as well claim fraud with your bank. I wish I would have read the reviews before wasting my time.
Charged my card and never received product. Tried to contact them and says order number is wrong which I copied and paste from their confirmation.
Then I tried chat and they went offline cant find a phone number.
Redbubble if your out there order number is, 10684215
I recently received my 1st purchase(T-shirt) from RB and the print is so bad, it is transparent...you can see the T-shirt color thru the printed colors.
T-shirt itself is fine and OK quality, but the print is definitely not like what you see on the screen. However I did receive it very fast!
So I complained to RB and they agree with me and said that it si not supposed to be like that so they are sending me a new one!
Made me happy :P
Tried buying stuff 3 (!!) times with different credit cards, in every case the site says "order successful", cards get charged, but no order confirmation email arrives. I contacted them and asked if there was a problem and got a reply that the payment didn't go through. Ok, how about telling me at checkout or sending an email about that? Next time, the same problem. I asked what the failure reason was to overcome it in the future and got a reply that "there was some difficulty processing the payment at checkout". How am I supposed to overcome that? What was that difficulty?
They claim that my cards were not charged, but the money just got blocked. That would mean they blocked more than $500 and I'll have to wait for 30 days for it to unblock!! The problem is at their side, and they are unable to even suggest a way to solve it.
Stay away from them!
Tip for consumers: Stay away from them!Ask Anastasia about RedBubble
Having lived my earlier childhood in Detroit, I remember summer outings to Bob-Lo Island. Imagine my surprise when I found that you actually sell Bob-Lo T shirts. I ordered one (large) for myself and recommended them to my neighbors who are also former Detroiters now living here in Florida. I love the shirt and wear in often but after a few washings it has shrunk. I have not had this problem with my other T-shirts (large). Possibly the shirt was mislabeled or I should have ordered the next larger size. Please advise.
I ordered 3 pants online because they were not carried in the store. The pants did not fit. Tags still on and never worn. I was told all sales were final and I could not return them. A whole lot of money wasted. Apparently this change was made 6 days prior to my order. Nothing was stated when I checked out, that they couldn't be returned. I wouldn't have bought them had I known. I feel they were deceptive!
Ordered a small throw pillow on 9/6, supposed to receive it 9/14. On 9/9, I received a shipping email and new arrival date of 9/16. Today, I still haven't received it and can no longer track it as it's not with UPS anymore as originally shipped. Trying to contact redbubble cust serv is a frustrating joke. Plus, I paid $10 for shipping! $10 for shipping and no item 10 days later!
I ordered 5 stickers over a month ago, and they still have not arrived. About 2 weeks ago I got an email saying they lost my shipment and would get my stuff delivered as soon as possible...well, it's been two weeks, and the $50 worth of stickers I bought are still not here! I am livid. What horrible service and way too expensive if they aren't going to be on top of their business. I will never order from here again.
Tip for consumers: DO NOT BUY FROM REDBUBBLEAsk Jordan about RedBubble
Initially I loved Redbubble. Hoping to start up a business from home I began buying bags with my art works on them to sell. My customers were thrilled with the quality and so was I but towards the end of 2015 things started to go wrong. I would design a bag for a client order it but the stitching would be so shoddy and the pattern cut off and the borders so woefully crooked that i couldn't sell it leaving one very unhappy customer with no bag ! However I'd get a refund and usually the next bag would be beautiful BUT in 2016 more often than not the bags were so bad that not only couldn't I sell them ,they were not even suitable to give away to charity ! I even felt insecure about using them to store junk in my shed in case I died and people saw the mess Redbubble had made of my art works. The impact on my reputation was awful . Recently I received a big order for 15 bags as special gifts for a wedding and EVERY single one of them looked like they had been made by someone who had been blind-folded with their hands tied behind their back and forced to operate the machinery with their feet ! Redbubble refunded me BUT it was a horrible, humiliating and awful experience for both me and the customer. I really thought Redbubble would take care of my next few orders but there seems to be no "Quality Control" what so ever ! The bags I received yesterday were so shonky it is hard to describe and I cried because I was so stressed to tell my client that the bags she had ordered from me were ruined again !!! Some of my images were CUT off on one side and fine on the other but with the border tapering from a hefty one inch on one side to barely there on the other ! Redbubble has become totally unreliable. My shop has always been private so I receive the items FIRST before I sell them on .I am so filled with horror at the thought of people ordering directly from Redbubble that I simply can't open my own online shop there !!! On one bag the stitching was so bad it looked to me like it had been sewn by a spider on LSD ...I'm at the point where I don't feel able to purchase from Redbubble any more because the quality is so unreliable. When it is good it is fantastic but when it is bad (which is more often than not lately) it is very very bad. I have no idea what is going on BUT I do know this Redbubble has had ample evidence that something is going very awry with production and the issues should have been sorted out by now.
Tip for consumers: If you have an online Redbubble shop you are in my opinion running a huge risk that your customers will regularly receive a below standard item that isn't good for your reputation, particularly the bags !Ask Cassandra about RedBubble
order an item, never received it, they can not even find my account, told me to wait for my credit card statement showing the purchase and get back to them, crazy, never had a problem before ordering on line. Terrible experience, horrible .. no email verification of order
This is the SECOND time this company has lost my package in shipping! I'm an avid online shopper and never had a missing package until shopping I started using Redbubble. I contacted customer service when I realize my package wasn't moving for four days and all they said was just wait a few more days it will come..... Absolute bull$#*!! Will never be ordering from them again! Buyers beware!
I needed a few items to arrive by the 30th of August, I trusted the time-frame they stated on their website when it said my items would arrive between 19th August - 26th August. It didn't. I've emailed them to ask them what's happened and now they're telling my to wait until the 5th of September and contact them again if I still don't receive the items. Unreliable, therefore will NEVER use again.
87 Questions & Answers
Thanks for getting in touch with us. Sorry to hear that!
To troubleshoot this, check out the article below:
Hope this helps! If you're still having some problems with the site, please let us know.