Redbubble

I know Redbubble uses third-party providers to print (at least here in the US). Of my 3 orders in the past 6 months from a variety of artists (including myself), the first one was decent quality for both the stickers and the notebook, but the last two just this month were garbage. I had to get the stickers remade because they had yellow smudges on them and were grainy, and then then replacement didn't have yellow smudges but were still very grainy. I'm thinking about pulling my designs altogether if this is par for the course with them.

I would like to suggest that Redbubble begin offering standard fit t-shirts as an option to it's male customers. The unisex t-shirts currently used fit too tightly in the shoulders, chest & arms and simply don't look particularly good on men. The slim fit is also uncomfortable despite the soft material. Purchasing a larger size doesn't seem to help and creates the additional problem of excessive length for those of us who do not want to tuck our shirts into our jeans.

In what seems to be the new way of doing mediocre service this site does not give any option to speak with a human being. I placed an order and used amazon for checkout with an estimated delivery date last week. In an attempt to track the order there is no information. With a discount for ordering multiples, I still spent a great deal on 3 very simple mugs. I understand that there are shipping issues country wide right now but every package I've ordered coming from all carriers have not had this issue except from redbubble. These are a gift and I can get no updates except that the order has been made and shipped. I'm disappointed.

I ordered 4 things. A poster arrived damaged. It happens. I contacted Redbubble with photos. In a day and a half I had a new, perfect poster with no further effort or cost on my part. Everything looked exactly as expected. Mask was a little thin (average), but looked good. Mask & shirt have been washed multiple times with no damage.

I've been buying different items from Redbubble since 2008 and even though sometimes (rarely) the print quality on the items was a little blurry, Redbubble's customer service always made it right! A+++ I totally recommend this site, especially if you're looking for really unique stickers and art prints.

Like most others on here, the product hasn't even shipped and it's after the arrival date. I paid $20 for expedited shipping for an item that was never sent. It was a birthday gift. I received a timely reply from customer service telling me to wait another two weeks. No offer for a refund.
The CSR blamed Covid and I understand the backlog issues carriers have experienced over the holidays, but Covid does not affect production times for handmade items. All the custom items I've bought on Etsy shipped on time, for example. If the item has not arrived by the two weeks given I will be reporting redbubble to the FTC and ICC, after seeing these other reviews it's clear they run the same scam over and over. May as well crumble up your money and throw it away.
Update 1-27:
Unbelievably, the product shipped within 12 hours of my posting this review. Scammers for sure.

Quite frankly one of my favorite sites to peruse for t-shirts. Deliveries are quick, shirts fit well and feel great. Throughout multiple orders from the site, I've only ever had one issue with an item (design quality problem I didn't notice from the thumbnail), and that was easily resolved after an exchange with the designer and very helpful customer support staff. You can make or break customer loyalty with a company's response when something goes wrong, and this site obviously cares about their customers.
Big fan of you guys!

Redbubble missed adding the commercial invoice while shipping it via Fedex and now it's stuck at customs. No response from Redbubble despite multiple queries. For a company that supposedly ships across multiple countries, you'd think they'd keep note of these requirements.