Elizabeth C.

Like most others on here, the product hasn't even shipped and it's after the arrival date. I paid $20 for expedited shipping for an item that was never sent. It was a birthday gift. I received a timely reply from customer service telling me to wait another two weeks. No offer for a refund.
The CSR blamed Covid and I understand the backlog issues carriers have experienced over the holidays, but Covid does not affect production times for handmade items. All the custom items I've bought on Etsy shipped on time, for example. If the item has not arrived by the two weeks given I will be reporting redbubble to the FTC and ICC, after seeing these other reviews it's clear they run the same scam over and over. May as well crumble up your money and throw it away.
Update 1-27:
Unbelievably, the product shipped within 12 hours of my posting this review. Scammers for sure.