Redbubble

I ordered a product on November 27. I was told it would be delivered by
Dec. 6. That date came and went, and the item was listed as "Still in production." I contacted customer service a number of times, and they said they would try to resolve it. But there was no follow up. Finally, on December 9, they sent me an email saying the product has shipped. However, USPS says they still have not received the item to ship to me. I have been contacting them numerous times over the past couple of days, and no one responds. Is this website legit, or is it a pure scam to take people's money? How can I report it as a fraudulent website?

I have ordered from redbubble maybe four times. Product and service has always been fine.

The time before last a discount expired just as I went to place the order. Online chat fixed that almost instantly, we still got the discount.

Last time a t-shirt was sent in a woman's fitting rather than a man's; this was also fixed instantly with a credit that I could use to buy a new shirt. We were allowed to keep the old one.

I run an online business in another field, so I'm very aware of how I get to take the blame for customs and delivery services, especially in the US, sometimes being impossibly slow and inefficient. Just saying.

I'm glad I only ordered some stickers to test the quality of their printing, because they were literally the worst quality prints I have ever seen. Their printing process apparently involves using tiny dots of color that give the finished product an incredibly grainy, low-quality look. It was beyond disappointing, it was appalling. I have printed images off my rickety old printer that were better quality than these. Total waste of money; not buying from RedBubble ever again. Frankly, there's nothing they can do to convince me otherwise.

You know those "I'd give them zero stars if it was an option" reviews? This is one of them.

Aside from never receiving my package from the company (it's been about a month), I was charged an inordinate amount of money for shipping; the company has lied numerous times about when it'd come, and they've been terribly unresponsive to my requests.

Last time I ever shop at RedBubble!

I've ordered stickers for my laptop from this site three times now and I love all the different designs and the stickers are great quality. The prices are okay, but if you order more than 6 stickers they're all half off. I haven't bought any clothing items so I can't speak to those. The time it takes the packages to arrive is a little annoying and its frustrating that they use so many different shipping companies so sometimes you don't even get a tracking number. Overall I've had good experiences with this site though.

One of the simplest sites to navigate. The products ordered were to my house a day ahead of schedule. It was reasonably cheap. Great quality and I am definitely ordering from redbubble again! Thank you

The case I bought for my old iPhone 4s is more than what I expected. It looks really cool and I will definitely buy another one from this site in the future. The package came right on time and was surprisingly better than all the packages I've received lately. I honestly expected a typical brown cardboard box but got this instead (look at photos).

I ordered a T-shirt and tank top as gifts in November. The t-shirt arrived with the print off center and either on the wrong shirt or it's misrepresented on their site. The tank top was marked as shipped, but so far 9 days later ups has not actually received it to send out. I keep getting the same blow off from customer service. The won't address the missing item until 9 days after I was supposed to receive it. The other item is garbage. Twitter and live chat are the only ways to contact them and you can't get any real help. This company is a total rip off.

Redbubble is not on the side of the artist or the consumer. They recently added a fee for artists who make sales, in addition to the high percentage of money they take from any given sale. I was going to put up with that, but this week took down a bunch of my art for copyright infringement. My art was all completely original, but they were unwilling even to discuss their actions with me. They wouldn't acknowledge that there was the slightest possibility there could have been a mistake. That was the final straw. If you are an artist, don't use Redbubble. They don't deserve the money they'd make off your work and creativity.

Redbubble was a good idea although their staff and operations are horrible. Lost items in the mail. Absolutely bad customer service by their employees (Senior Customer Support Representative). Then their designs always fade away after the first wash. Please take your business somewhere else because redbubble is a nightmare to work with. Pray that any item you purchase will not get lost in the mail or the brush you off with a "redbubble voucher". Buyer beware!

1) Redbubble's customer support is a joke. My order arrived incomplete and it has taken them a week to "research what went wrong" rather than try to make my order right (and I still do not have a resolution).
2) Their stickers do not stick to plastic at all, even after the plastic surface has been prepared properly.
3) Their "kiss-cut" stickers come with a very wide white border around them, which is not the look we were hoping for.
Overall, an absolute waste of money.

Firstly I paid an exorbitant amount for Express shipping. The only way to ensure the product gets delivered in South Africa is to have a tracking number. They claim their 3rd party did ship express but there's no tracking number - not true ALL priority or express shipping world wide has tracking. So I will never receive this order as untraceable parcels "disappear" in South Africa.

Secondly they completely ignore my emails about the matter. Their support has not answered a single reply I have given. My mails are not abusive. It factual and simply ask for them to cancel the order and refund me. Not a single response in the past 5 days.