Redbubble

Although I have written two reviews regarding this company, I finally did receive a refund and that is why the more positive star rating. I am still unhappy they could not send the correct apron as shown on the website.
Will not be purchasing anything again.
I just purchased a handcrafted item on ESTY with no problems.

I love that you are given the opportunity to actually customize your apparel. They give you a myriad of selections of style, color, and cut of the shirt. Almost no one else is as flexible as Redbubble is. And yes it's a little but more pricey, but you're paying for a quality product just the way you want it. They really set the standard for custom silk screen apparel. The shirt I ordered looked just as good, if not better, than the sample I picked out online. All of that being said, I will DEFINITELY be using them again in the very near future.

Received some "supreme white power" flag instead of what I ordered. Contacted chat, they said they sent a replacement order. It never showed up. Contacted chat again, they told me to wait and sent me a tracking number. I'm in Montana, the item being shipped was being sent to Texas! Contacted chat again. They told me the second order never existed. I demanded a refund. Today I get an email saying it was delivered. IN TEXAS to WHO?!?! Why the tracking number if the ordered didn't exist?!? What scam and lies this business has. Over a month later, I will never do business with them again and they are still lying to me about what really happened.

Absolutely no package ever arrived at my home. Nonetheless, I was told my gift had arrived, and the only means I had of telling Redbubble of this was to go through an improper part of their "help" section which actually allowed for my feedback to be inputted. They also have not elected to expedite the replacement in any way, meaning that my wife will get her birthday present a week late. Imagine if this had not been sent to my home or while I was not present. I would have had no idea of RedBubble's failure to do basic e-commerce until my recipient asked why I never gave them a present (if they thought to ask at all).

Bought a cool new tshirt that says Hol It Dine - which you will only understand if you're from Houston. Lol. Well, the shirt arrived in the size that I ordered but it was a little snug and being that it is 100% cotton, I decided I better exchange it for the next size up. I submitted my exchange request online and Red Bubble replied within minutes. They got my new order going and then told me to just keep the original shirt. All I can say is "Whoop! Whoop!" Not only is the shirt dope but now I have two so I can give one to a friend! Thanks RedBubble! :)

I ordered a package, 2 weeks ago, I'm in Chicago, it has not arrived. I received an email saying it was delivered. I'm sitting at the delivery address, it's not here. I tried finding a phone # to call, and no phone # exists. How can you run a company and not have a customer service #? I've been emailing their customer service group, who seems to just copy and paste the answers. I was told to call USPS as this was brokered to them by UPS, whom stated, they cannot release information on my package. Who can give me an answer on something I paid for? You may as well claim fraud with your bank. I wish I would have read the reviews before wasting my time.

You guys did a great job on your website and marketing e-mails... but that is all you got. I was expecting high quality vinyl stickers (suitable for outdoor use, like on a car window) but instead what I received was a bunch of inkjet quality prints on avery label sheets. NOT EVEN CUT OUT! Major let-down for the price. Very low, did it in my mom's basement, quality.
If you spent some of the money you are obviously dumping into graphic design and marketing on the proper equipment for professional quality shirts and stickers, you might be better off.

I ordered three t-shirts, one was smaller than stated in the description. I went on their website to set up a return. I have not heard from them except an e-mail saying "help is nearby". I have e-mailed them multiple times. They do not have a phone number listed anywhere. My credit card company gave me the number they had and it was disconnected. I cannot support a company who has such little regard for their customers, I hope others feel the same way.

Ordered a tote bag on February 11 and expected delivery date was February 18. Per the website, manufacturing may take 1-2 business days and shipping is 4 days. I did not receive any notice that it was shipped until February 17 and the expected delivery date is now February 25. I don't know why it took nearly a week to manufacture as I only ordered one item. Will be receiving item nearly 2 weeks after order was placed. Luckily, this item is not a gift.

I strongly recommend that if you are considering purchasing any items as gifts, plan at least a month in advance. Will update on quality of purchase if/when I receive my item.

I ordered the wrong size top (didn't realise it was unisex instead of women's!) so was willing to pay to send it back and get a replacement. Had an email saying a new one will be sent out in the correct size and that I can keep the old one, brilliant customer service and totally unexpected! Going to make it into a cushion cover I think! Thanks again! Also the other 2 t-shirts I got are lovely material and the print looks great. Love this website!

I can't believe how quickly my two t-shirts from Redbubble have arrived. I'm in Perth Australia, ordered them Nov 19, received them today Nov 24 only 3 business days from the States to Australia (5 including weekend in the middle). Items are perfect. Just goes to show it's possible and all the excuses from various online retailers about being overseas or the Christmas season are nonsense. Thanks Redbubble!

I am blown away by the customer service I received. I have never heard of a company exchanging an item without needing to receive the original item back first; let alone not at all! Thank you so much I really appreciate it. It really shows Redbubble's customer devotion especially during the busy holiday season. I will definitely be doing more business with Redbubble in the future. Great business!

Ordered a puzzle for a gift. After putting it together there were pieces missing. No telephone number to call and unless you held on to original message from ordering the puzzle you are out of luck with any customer service. You can "talk" with a bot but only once you have order number even though they should be able to look up order from email address. Won't buy from them again.