they place at deceptive page that keep you going around in around and won't let you take out any of your money. You could make 1,000 calls to not available; they will send you by email a worthless information. You will never see your money again
I am afraid that I will end up the same as with Skrill, It was fine and great, luckily, since I also read all the negative reviews, with deep mistrust I almost immediately transferred to my European Bank Account all available funds every time I received them.
The relation was all going along well until I got an email with the following wording:
"Unfortunately, weâve had to place restrictions on your Skrill account.
Hopefully, this will just be a temporary measure. To help us get the restrictions lifted, please could you provide us with a few details:
- What are you mainly using your Skrill account for?
- What is your relationship with the recipients of the payments you make with Skrill?
- What do you mainly receive money for?
To send us the information, please reply to this email.
Please be advised that if we do not receive any update from you within 48 hours, your case will be closed.
We look forward to hearing from you soon."
At the time I only had 15euro in the account (very lucky)
I answered al questions properly and truthfully and got a reply a day later that my account was closed, additionally they will withdraw from my bank 150Euros to cover administrative expenses.
(I was so upset that deleted the mail without saving). Of course, immediately electronically, entered my bank to make sure no monies were withdrawn and were not. My Bank doesn't not allow any transaction without my ID's certificate and respective pins.
Neteller seem to be worse still, to confirm account supposedly a small token deposit made by them is to be confirmed thus verifying the existence of your account. So far nothing happened to that effect and the possibility of doing so disappeared.
Next option is to deposit monies either by Credit cards, bitcoin or bank transfer.
After all that you will have to go through the whole process of verifying ID's, Addresses and so on.
Who is to guarantee the successful acceptance of all documentation and eventual business relation with these people hiding in Cyberspace.? Scary very scary...
I did get a token amount in my bank to verify my account, and indeed verified but still they require another deposit. So it seems to be like as if they are fishing, giving you crumbs until enough money comes in to apply and or close your account.
By the way, just read somewhere the the parent Company is the same as Skrill. Closing the account and no harm done.
Neteller is since November 2016 keeping me from having access to my funds.
They've suddenly cancelled the NEt+ Card for any user that hasn't the address registered in an EU country.
Luckly I have dual citizenship and was about to move to a country inside EU.
Even after moving, they requested an unexplainable large amount of documents just to change my country of residence in their website.
I've applied twice for the credit card, and still got nothing.
Clearly this company creates the difficulties, making money from the clients that give up of their funds.
Support is worth nothing. Well, Neteller and their employees are worth nothing.
I opened an account with netteller so I could make a one time purchase online as the vendor would not accept payment through other methods which means Netteller has all my bank details I noticed that they have withdrawn money out of my account without my permission ( fraud ) I tried to get in touch with them to find out what and why they are doing this but they are not responding I rang my bank to ask how I can stop them from withdrawing from my account My bank has advised me to change my bank details as they have no othere way to stop them Be very careful everyone and don't fall for their tricks they are a scam and they will rob you to no end to
They are providing worst service in terms of service and in terms of money as well...They have started one good feature in it that normally don't has about id verification but that is also a failure because i have tried atleast 30 times but not able to succeed till date and my client transferred money into this..My money is stuck with them from past 1.5 month and they are not providing solution what should I do.
They closed my account saying "Your account has been temporarily disabled pending review. You will be unable to deposit, withdraw or spend while your account remains disabled. Please contact NETELLER support for additional information on re-enabling your account."
That was a couple months ago and still whenever I contact their customer support they tell me we don't know about the reasons and we are waiting for that review, which seems like it's going to take forever, I have 2000$ in that account they closed, they are scammers they just do shi* to steal your money, STAY AWAY!
i just try neteller and try to get my net++ card, they said wait until 1 month, 1 month i'am not get my card. i ask if they get proof if they sent it to me or no but they can't and i can't get my money back too. i know it's not much but still this neteller service is the worst.
Tip for consumers: better leave this neteller because if you lose money or something happened to your account it close to impossible to get it back.
Neteller is one of the worst scammers I have ever had contact with. They say they help with people scamming , HEY THEY ARE THE SCAMMERS. My daughter was caught up in a scam and her money was pending instead of doing the right thing and returning the money they gave it to the scammer instead. These people are the real gutter snips of the earth. DON'T USE THEM
Hi All, i have worst experience with neteller.I have deposited 20000amount and they have blocked my account and asking for extra verification.And there are not accepting the passport for validation.Be aware of neteller and dont lost the money.
Neteller has the worst customer service, they just closed my account with no reason and I have money in and nobody can tell me how can I get my money back, I tried to login and this is what I get:
Your account has been permanently closed.
NETELLER is no longer able to provide service to this account."
I call their phones and the idiot that answered said that he cannot tell me the reason why my acccount has being closed, just like that and they just stole my funds.
STAY AWAY from them they are not honest!
They blocked the account without justification and I removed the card for supposed security. Has been a real problem because there is no way to mobilize my money. Support by email or call is the ball is thrown , they are irresponsible.
Neteller is a big scam site , they freeze your account for no reason (i had a neteller verified + i uploaded = my passport id+my driving license+ pic of me holding visa + phone verified+adress verified ......etc)
They froze my account with no explainations , and they will never give back money
AVOID NETELLER = ITS A BIG SCAM SITE
actually suddenly my neteller account is temporary disabled i don't know why, my account was not verified but I know everything about my account please can you help me how can i activities my account my neteller account is " email@example.com deposit amount 138 USD dollar. Help me neteller id signin.whit is email member security of nrteller membersecurity.
Neteller/Skrill are operate under Paysafe Financial Services folks. After experienced them 1st hand, their attitude & behaviour are slippery as an eel!
I had a BAD one w. Skrill. They do work up to a point but they don't intend to serve honestly & they'd rear their ugly head in due time w. underhand stealth ways to steal yr. money. Skrill blocked my a/c but didn't admit it. (They don't like small amount depositors. ) I got CHARGED for withdrawing my money to close the a/c, although it was Skrill that caused it! If u do have a dormant a/c w. Skrill, be warned to close it or you'll get charged!
With Neteller I haven't even got started, I made a deposit, they declined it but plead ignorance of such a deposit was made & yet not bothering to ring their own bank manager to check it! It has been 2 months now & them useless 'Neteller Team' is not replying/acknowledging my emails! Everything seems to fall on deaf ear. Don't waste your time waiting for their reply, complaint & REPORT them the soonest when u smell a rat. DO NOT let these nameless gangs steal your money, no matter how small the amount! They are worming it folks!
I added funds via Bitcoin and have no access to it. I can't spend it, withdraw it via ATM or anything. I have a positive balance but have no access to funds..
I called up their help line and I've been told that I can only spend bitcoin funded cash at some of their selected merchants (mostly casinos). Also I cannot withdraw it to the bank account!!!
The only way to have the money refunded is to close an account.... WTF??
I'm getting a lot of ticket reference numbers from every email I sent to them, they, on their automated emails which says it'll reply within 1 business day DO NOT do so but ignore you & just let you hang! Can't AFFORD to keep ringing them as it turns out they'll just have you WAITING in a queue forever! You can try the chat online, & there'd be a queue there & the useless staff (if they're genuine) can't help you much even if you get there!
By the way, if you do have a problem with them, sort it out asap ( if that's even possible without leaving you with some sort of losses!) & TERMINATE your a/c speedily. If you leave it open/idling, they'll CHARGE you for that! A bunch of grabbers working there!
It's safe to say NO person from Neteller or Skrill would dare to be responsible enough to give their FULL NAME or stick their dirty, greasy neck out to refute what it's been said about their sneaky practices. They're snakes & they know what they're up to!
Tip for consumers: DO NOT EVER use Neteller or Skrill (Moneybooker)! Are they even legit?
Both are having a laugh cheating their (some ) customers! They sure get their easy money rollin' in! How could they sleep at night?
Minus 10/10 for these 2 rotting 'financial' companies.
I am giving five stars so that it shows on top, Neteller is a company that is completely linked with the online poker scam. To mask the transactions as legitimate which are nothing but money laundering into illegal activities from unsuspecting online poker players and casino players who will 100% lose all the money they deposit.
So I basically was playing some live casino games and I turned a small amount of money into 1100 dollars and because neteller wanted to keep this money for themselves and spend it on the who res they pretended they transferred my money to my bank account but it has been 2 months and there is no sign of my money.
They do not respond to emails, the agents have no idea where my money is, I had a verified account with them.
presently have a Neteller account which I verified by sending copies of my bank statement, card validated and ID card. Since november my status has been verified on my 'account page' now suddenly I got an email from Neteller stating that my account has been 'temporarily disabled' because I exceeded my funding limit! Since opening this account 5 months ago I have had a total of $1000 (all transactions) in money movements. When I contacted support via telephone, who although works for Neteller is unable to give clear answers about anything, an agent told me to take a picture of myself holding my ID card. So after sending this pic. which I took using my webcam and a clear photo I had of the same ID card I got an email stating that the image is too blurry. Apparently, these thieves are trying their every best to rob you and make it seem like it's your fault. How the hell am I suppose to take a picture of my face with my very tiny ID next to it and all the letters should be clearly visible and not to mention a very clear pic. of the ID alone was already sent? Anyways, I tried to do this with my camera and after taking many 'blind' shots with my camera in one hand just aimed at my face and my ID next to my head I managed to get a shot that was readable. Lo and behold, I get an email stating that they cannot 'verify' the document. What bulls**t, no reason of why but that I have to send another form of ID and guess what, I have to take an 'idiot' and impossible pic again of my huge face (compared to the size of the ID) with the ID next to it and all those tiny letters clearly visible! So I went through this crap again and after almost one hundred pics, have sent off one that if you scroll around and increase the size could read the letters on the ID, plus totally clear shots of the said ID. This is the first time I have ever gotten this kind of request and I am wondering if anyone has experienced such a request from any normal, non-criminal bank or organisation. I am still awaiting Neteller's response. I am so angry now.
opened my account they got there money plus fee it was on my card but i could not use card was always declined. i have not gotten my money back do not use they steal your money and you can not get it back
Thank God I read this reviews on Neteller before I put my money there. I just opened an account today, but alas I am going to close it immediately with these fraudlent reviews on neteller. Period!
Customer Questions & Answers
My friend I do not understand your question. It does not make any sense to me.
+442033089525. They take ages to answer the phone though. Good luck!
I see you have a battle ahead luv! Neteller/Skrill both operating under Paysafe Group plc, they use stealth to shutdown customers' a/cs I suspect. If you loss money & don't report them, you would be another person letting these greasy, scummy gangs to continue conning/scamming! Where are the international fraud squad/police?
Make a complaint. REPORT Neteller. Don't let them get off the hook easily.
Same here. Two months on, no joy!
You've been chosen to be blocked out. I'd been blocked out by Skrill v. sneakily for no reason. Neteller/Skrill use stealth to choose or lose their existing customers. They've perfected ways to steal our money behind their online 'professional' facades. They both are operating under Paysafe Financial Services Ltd. Watch out!
I am going to say they are probably crooks Igor... and sadly you might have to cut your losses.
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