ConsumerAffairs

I've written several reviews on that evil company. And they have never approved my reviews. So please DO NOT NOT NOT waste your time writing to this ugly company. They are simply USELESS

I did try to post on a couple of companies, had an account with them. Yes the companies had negative feedback, wanted to help others out of the experiences I went through to avoid. The company itself put a hold on the reviews I posted. I waited and watched to see if it would post, what happened next, it didn't meet their guidelines. Why? I had written on other sites same review of those companies no problems. No vulgar, threatening of those sorts, just the truth.

I asked them to delete my account and information. They did, I told them they was biased company, they didn't say anything. It seems they get paid off companies if they want your review on there or not. I should have check on here Sitejabber first about them. I should have did screen shots of it also. Everyone on here explained it well by them in reviews and pictures. I don't trust them if you can't leave a honest review of good or bad experience, I had same reviews on BBB, Trustpilot no problems. They are fishy I say.

Consumer Affairs had approximately 175 negative reviews about the home builder KB Home. Most of the reviews were atrocious for a period of ten tears. Then all of a sudden - new, five star reviews started to appear in 2015 - which seemed strange since there are still problems with houses I know of. I noticed recently that KB Home had become a paying member of Consumer Affairs - had not noticed that before - so if this has anything to do with the reviews suddenly turning positive - I don't know.

This website is an absolute scam. The have search engine optimized their site to rank well for brand related searches. Their whole focus is to drive negative reviews and then have the reviewed company pay them an astronomical monthly fee just to be able to reply publicly to the reviews.

I've looked up several companies from Nike, Adobe, Apple, U-haul, LifeLock and about 10 others, all have less than a 2 star review. Why, because they don't buy their useless overpriced packages.

However, if you look up companies that have been sucked into their wormhole of overpriced packages (Dividend Solar, LifeShield, InventHelp) they have great reviews and a great overall rating.

I logged on to Consumer Affairs website to post a review for a dating site. I had a very bad experience and wanted to warn others to stay away. It took them several weeks to review it. I noticed it still hasn't been post so I logged into my account to check the status. Supposedly it "didn't meet their guidelines" for posting a review. They never let me know of the status and the site didn't say why they wouldn't post it. Seems like Consumer Affairs are siding with all the atrocious companies and don't really care about the consumer at all. What a joke.

In August of 2020 I attempted to post a review of the deceptive practices of Spectrum mobile and a sales person who lied to me. This is the review that was not published: Had their internet service only for just over two years. The internet was slow and the price were constantly climbing. After a while, went two new companies wired my area and I went to them.

Just be for canceling one of their employees at the Temple, Texas tried to convince me to sign up with Spectrum Mobile and bring the new phones we have. He told me they would work no problem. What I knew, and have had confirmed is since Spectrum Mobile is on Verizon, a CDMA network, our T-Mobile phones, GSM would not work. He would happily sold two new phones for a nice commission.

This is a statement of fact.

Cleverly picked a name that tricks people into thinking its more than just a review site. Do not waste your time and please don't give them your information!

We have been in business for over 20 years and enjoy the highest rating with objective companies such as the Better Business Bureau. For over 5 years we have requested Consumer affairs either update or remove a misleading negative review posted on their site by an entity with no verifiable existence. They consistently refuse with no justification. I then posted a fair review of their own performance and received a predictable response that my review did not meet their self imposed criteria. The consumer affairs website is self serving, misleading and perpetuates false information in a forum which is controlled entirely by them. Useless

After multiple conversations with Zac Carman of Consumer Affairs I have collected the following. They are artists of lies and deception, if you look at the companies that pay for premium services through them, they all have great scores, but look at the companies that are not paying them, the "spam" all positive reviews and post negative, and then ask for thousands of dollars to respond to these people. They should be put out of business, because the last thing they care about is the consumer.

Reviews are most often not published, As their censorship departments is always on alert

Better if you don't waste your time so much, by writing on this non sensical platform

I would NOT recommend posting your consumer reviews and critiques on consumeraffairs.com. ALL of my posts that I submitted since 2018 regarding major businesses such as the US postal "service" and WellsFargo bank and hospitals in DC are STILL 'ON HOLD". They obviously DON'T want to publish the TRUTH!

I suspected they were spamming a few companies I have had good experience with, so I posted some positive feedback for each one. I was told my reviews did not meet their standards, I specifically followed their guidelines though! After looking into Consumer Affairs more closely, I now suspect they are allowing companies to be slammed with negative reviews from competitors so these companies fork out their outrageous fees. There is no way to test for objectivity with this outfit.

Recently Consumeraffairs.com was sold to new owners, Zac Carman, CEO. They now charge companies $299 a month to join their reputation management package, plus a $500 set up fee. This allows owners to respond to consumer complaints. Many people argue that this is coercion. Consumer Affairs uses their aged domain and well optimized pages to rank for the names of many companies and products, often ranking on the first page of search results for these terms. Since Consumer Affairs does not monitor reviews, their pages have become a perfect target for angry consumers and sly competitors to post fake reviews defaming businesses. Helpless businesses are then forced to pay consumeraffairs.com over $3500 a year just for the ability to respond to these reviews.

See my comment to Ron K.
Are you promoting ConsumerAffairs.com or are you working for them?
My advise is read the comment from raven g. About ConsumerAffairs.com his story is the right one. They are charging money to companies and they are living from fake reviews. If your really are interested in consumer affairs you let companies respond throughout there webcare teams on your own website FOR FREE. But ConsumerAffairs.com is not like that.
Most review website like Consumeraffairs are showing a lot of negative issues just to put pressure on companies to pay them money for a better ranking.
Don't use them, just listen to family and friends to make a decision about a website you want to use or You were using.
Next to that always check payment policies, and check if not a fake company by checking if they are connected with banks or something like that.