Just started reading reviews on sitejabber, for websites. I think it's not really A good reviews site, from all reviews are more than 50% negative, This does not say that the website you use is a bad one. It's just shows that website's like this are showing everybody's misery to earn money with complains. Probably companies have to pay to get there rating up. This doesn't main its OK.
Webmaster don't use this kind of websites just help your customer.
Hello Leo,
Thank you for your kind words. We really appreciate your business.
Cheers, Lissa
Booking.com Team