I see i am not the only one that has a problem with this place, i have a review about my business that is also totally erroneous and slanderous and i called to threaten legal action so they had an attorney contact me and said not to talk to them anymore that all my correspondence would have to go to him, then i subsequently had 10 or so customers post a good review and they get the message that "your review does not meet our standards" Yea thats because its not a bad review! Join this site HAHAHAH HILERIOUS i think we all need to band together and shut this site down, it seems they always pop up first too right under my company name! Its totally absurd and i have had several cancellations because of this bogus site!
This is an absolute scumbag company! As stated by other reviewers a business is prohibited from posting a reply to a review unless they allow consumeraffairs.com to extort money from the business. Clearly this is an unethical outfit operating on the edge of being illegal.
Try to get them on the phone! No one will ever answer it goes right to voicemail. Leave a message, NO ONE WILL EVER CALL YOU BACK! consumeraffairs.com is like the mafia extorting money from companies. The problem is, what if you are an employee of a company? I am in sales and to have a customer cancel because of this website hurts my income! My company has a great reputation with Angies list and A+ rating with the BBB. Seems the only people that have a problem with us is consumeraffairs.com. I read the reviews and you can tell just by the review itself that some are fake and made up, because they do not really know our product!
Its obvious when they say a product or size that does not exist. Someone needs to put this company in check!
Contact the Attorney General about this company. We need to put a stop on this scam. They are doing consumers no justice. Pay us and you can have good reviews otherwise we will use our nationwide dominance in Google to destroy your reputation. That does not seem like an honest mans business model if you ask me. Anybody that does the research can see paid companies have 4-5 stars and anybody that does not pay has 1 - 2 stars. Consumeraffairs.com is out to make money they have no desire to help people which is really taking advantage of the American public! I attached part of an email they send you to show you how once you pay them you get 4.5 stars. How is that being an honest review site? Somebody in the state of Nevada please investigate this company!
On the bottom of the website... The information on this Web site is general in nature and is not intended as a substitute for competent legal advice. ConsumerAffairs.com makes no representation as to the accuracy of the information herein provided and assumes no liability for any damages or loss arising from the use thereof.
Not to mention if they change ownership. I have read happens quite often. The privacy policy states...
If we are involved in a bankruptcy, merger, acquisition, reorganization, or sale of assets, your information may be sold or transferred as part of that transaction. In that case, the terms of this privacy policy may no longer apply.
This used to be a very reputable site. Just bought over by new owners and you can se the difference. I still turn to it for advice on online companies. Still recommended but be mindful of their model.
Consumeraffairs.com write very negative reviews, many times from "people" who even state they do not currently nor have ever owned the products they are slamming! These guys are scum...
Companies who pay them money get good reviews. They remove all the bad reviews if company is there member.
This is coercion! They will take customer complaints and also competitor complaints all day long but you may not remove the ones that are not true or complain unless you pay them alot of money! The user bashing any company does not even need to be a customer to ruin the reputation of a company. DO NOT TAKE THIS WEBSITE SERIOUSLY! They will let anybody say anything they want and you wont know if it is real or true unless that company pays to tell their side of the story! These companies just bully people into paying them for something that may not have even come from a customer of theirs. Furthermore, now there are multiple sites out there that try to make you pay for this same thing. So if you really want to keep up your reputation you could end up paying thousands a month just to reply to people that like to complain! Anybody that has run or worked at a business knows that you cannot keep everybody happy and the more customers you get the worse off you are with these sites! You could give some customers your house and they will just complain that you didn't clean it before you gave it to them. There are just those people out there and the more we get spoiled the more of them we will see! We need to stop these bullies before this gets out of hand!
I am the owner of a small roofing business. It was brought to my attention that a bad review about my company was posted online under the ConsumerAffairs website.
After reading the review I realized that it was posted by a past employee that was fired and was posting as a legit customer.
I contact ConsumerAffairs about the post and their reply was that I should consider paying to join their business to maybe make things better.
I balked at this idea and encouraged some of my happy customer's to post a positive review. They were all contacted back that "They didn't make the cut"
At about this time a high pressure salesman by the name of Jon form ConsumerAffairs started contacting me about a "Premium Package" I could pay into
Cost $5000 with no guarantees of success in oppressing this fraud
Just got a contact from a new high pressure saleswoman by the name of Paige whom also wanted to sell me a " Premium Package" and also side stepped the fake post.
Bottom line is ConsumerAffairs has caused me a great deal of grief and will continue to encourage negative reviews, as to feed their site.
Go to this link for ConsumerAffairs.com. This tells you everything.
http://www.consumeraffairs.com/about/faq/#what-is-consumeraffairs-for-brands
Recently I was reading reviews of my student loan provider, AES, on cosumeraffairs.com, and noticed that most of the reviews were extremely negative, with many reviewers sharing bad experiences I myself never had. So I wrote a positive review of AES, sharing my experience with the company in detail and providing specific examples of positive experiences I had with AES. (For example: their customer service department always addresses my inquiries in a helpful manner, and I never had a problem with their online payment system).
I submitted the review to consumeraffairs.com, and a day later got an email response from them saying they would not publish my review because it didn't meet their guidelines. I read their guidelines, and my review, in my opinion, does meet them - my review is objective, and contains specific examples of why I am happy with AES. I am not sure why consumeraffairs.com decided my review didn't meet their guidelines, since many of the reviews they do publish look like hysterical and one-sided reviews from irate customers - definitely a lot less objective than mine, in my opinion.
I thought about writing their corporate headquarters, then decided it wasn't worth the time.
My clients have been using the internet to investagate my company. We pride ourselves on honesty and integrity
The true base for investigating a company is the Better Business Bureau, we have an A+ rating with no compaints. The private FOR PROFIT company who calls themselves Consumers Affairs is nothing but an EXTORTION company. After each fake complaint there is an advertizement from one of our competetors. When I called the owner he told me to pay him $5,000 and he would take care of my problems. I should have recorded the conversation and gave it to the Attorney General.
I will persue this.
I stumbled upon 'consumer affairs', a very clever name, during a search for reviews of Bosch appliances. I was captivated by the slick interface and their 'irreverent and seemingly no-nonsense' attitude. I followed many of their links, faqs, and then explored their help wanted ads, thinking I might be able to work for a savvy outfit like this as a content guy.
After a brief duckduckgo search, I found a link to
http://truthaboutpetfood.com/consumer-affairs-threats-of-lawyers-to-truthaboutpetfood-com/
A tale about correspondence sent to the editor of truthaboutpetfood from 'consumer affairs' trying to bully them,.
After reading many of the comments by the pet lovers and supporters of truthaboutpetfood, (who are only interested in getting decent food for their pets) and following a link provided there by one commenter to Sitejabber, a more complete picture emerged.
I almost fell for this company's line of patter, but thanks to all the reviews on both Sitejabber and truthaboutpetfood, I realized what a subtle scam they are running.
I think they represent the worst propensity of the computer age; selling snake oil in the guise of helping people, but really doing just the opposite. Also, their whole business model reminds me of a mafia shakedown racket, as noted by one previous reviewer.
Thank God for the good sense and critical faculties of many good people who have taken the time and effort to express their experiences and their take on 'consumer affairs'. Isn't it ironic that this website cloaks itself with the mantle of an often used title of government agencies, promises aid to consumers, but sells (extorts) 'reputation control' to other companies? Trusting people are reminded to be diligent and look beyond glib promises and slick facades. I almost applied for a job with them!
ConsumerAffairs has a rating of 1.4 stars from 38 reviews, indicating that most customers are generally dissatisfied with their purchases. ConsumerAffairs ranks 868th among Marketing sites.