I am the owner of a small roofing business. It was brought to my attention that a bad review about my company was posted online under the ConsumerAffairs website.
After reading the review I realized that it was posted by a past employee that was fired and was posting as a legit customer.
I contact ConsumerAffairs about the post and their reply was that I should consider paying to join their business to maybe make things better.
I balked at this idea and encouraged some of my happy customer's to post a positive review. They were all contacted back that "They didn't make the cut"
At about this time a high pressure salesman by the name of Jon form ConsumerAffairs started contacting me about a "Premium Package" I could pay into
Cost $5000 with no guarantees of success in oppressing this fraud
Just got a contact from a new high pressure saleswoman by the name of Paige whom also wanted to sell me a " Premium Package" and also side stepped the fake post.
Bottom line is ConsumerAffairs has caused me a great deal of grief and will continue to encourage negative reviews, as to feed their site.