TeePublic has a rating of 3.3 stars from 2,319 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TeePublic most frequently mention customer service, wrong size and new shirt. TeePublic ranks 7th among T Shirts sites.
I love the different shirts you can get, they have such an insane collection, plus if you have a problem with your clothes, their customer service is through the roof.
I ordered two shirts that were smaller than I needed and they responded so fast! Great quality shirts overall and great customer service! Will order from here again!
Placed an order expecting a decent shirt, but what showed up was poorly made and felt nothing like what was described. The fabric was rough, and the stitching looked rushed. It was also way smaller than the size listed—I couldn't even get it on properly. The sizing chart might as well not exist. To make things worse, I tried to fix a mistake in my shipping info shortly after ordering. I got a confirmation that the change went through, but the package still ended up at the wrong place. Reached out to support multiple times and got nothing but generic replies and zero follow-up. No offer to resend or refund. Really dissatisfied with both the product and the service this time around. I've had better experiences in the past, but this one has completely changed my mind.
I ordered what was advertised as a high-quality shirt, but what arrived felt cheap and uncomfortable—definitely not what I paid for. The fit was completely off, with proportions that made no sense. I've ordered from this company before and was happy, but something has clearly changed. On top of that, the delivery process was a mess. I updated my address shortly after placing the order, got confirmation that it was changed, yet the item was still shipped to the wrong place. Customer service hasn't been helpful at all. No resolution, no replacement, nothing. Really disappointed and won't be ordering again.
I ordered a T-shirt, but I noticed too late there was an issue. TeePublic immediatly sent a new one. 🙏🙏🙏. They arrived today, and quality looks great!
Worst cut of tshirt of all time. Make you look fat when your'e not. Tight up top but falres out at the bottom. Not a good fit at all. Wasted 100 buck on tshirts I will only wear under something else.
I ordered and paid for 171.00 worth of items for Christmas. Since them made an order and received, made another that did not come so checked the site and found a whole page of tee shirts that did not arrive. They said they only guarantee delivery for 30 days. They sent TO THE WRONG ADDRESS and whoever accepted the packages did not send them back (of course). I did page print and put all on a document but you do not accept documents. I am an elderly veteran spouse and this is not right.
I would advise using a different company. This company is run by thieves. Ordered a hoodie as a gift for someone to be delivered by Feb. 7. It's now the 8th, and what I ordered has been sitting on the other side of the country for a week and a half. Terrible customer service. Would not recommend - plenty of other pod shops to order from out there.
Ordered says held up in Scsrborough ont...wrong address not true! This was a xmas present still don't have it or a refund!
I payed more for shipping than the product ($20) so it would arrive before Christmas. It was a present for my mom and it didn't get here in time.
Horrible rendition of the artist Sexxy Redd. Plain black Hoodie with a horrendous print. Over priced poor quality. Purchase proof is via bank account.
Ordered two shirts. Got a "shipped" notice saying they'd arrive November 26th. TWO Customer Support reps repeated this claim. When they didn't arrive on the 26th, some CLOWN in Customer Support tells me "Oh, we made a booboo and it was supposed to say December 2nd." That's not a booboo, that's just staggering incompetence. I've demanded my money back and won't be doing business with this trash site ever again.
Ordered a tee to be gifted. Was to be delivered by 11/21.
It's now 11/22 and I'm being told that it can't be guaranteed until the 27th?
Keep moving the goalpost, with no accountability.
This WAS my final experience with this shoddy operation. Larisa and Janette in customer service are a joke.
The shirts on TeePublic are cheaper than the ones on Redbubble and there's a good reason why. They're very thin, they shrink a lot, and the designs start peeling after a few washes. They also have a very 'snug' or 'slim-fit' feel to them even if you go up a size. In short, they look and feel cheap. Spend the extra $10 and use Redbubble instead. It's worth it.
For no reason at all TEE public has closed my sops 3 times for " policy violation " they never explain and they don't want to, they have a BOT that shuts down your page for no reason at all
1 had a peeling decal which they replaced. Then sent me one that was off center. They would not fix it. Other than that, they have been great.
I was very excited for my shirt to arrive, and although it took a few weeks, the experience was absolutely worth it. When the shirt arrived, the picture wasn't quite what I expected, but the customer service team was amazing! They quickly responded to my concerns and let me pick out a new shirt for free. Their prompt and friendly service turned the situation around, and now I have a shirt I love. I highly recommend them for their excellent customer service!
I tried to buy a men's and children's shirt of the same color in a slightly different design. The color didn't end up matching, but the support to help rectify the issue has impressed me so much. I now would go to TeePublic first before their competitors, because of how satisfied I was with their service, and confidence that if something went wrong, it would be rectified. Not only was it very fast (next business day, and roughly 1-3 hours between email responses during working hours), but each time they responded it was with a good, actionable solution. I also liked that they didn't push me for reviews at all. I ended up asking THEM where to recommend them. Other than the colors not being what I expected originally, the quality of both was also good (and the colors were close; just not identical to one another because they were different product types.)
I ordered 4 MENS shirts, 1 of the shirts came as a Womens shirt and was clearly the wrong size. I emailed them and asked if they could send me the correct one that I ordered and they responded that I need med to send them the measurements of the shirt that I received because there is a 1" tolerance.
Ok fine I measured the shirt and took pictures with the measuring tape on the shirt and sent it to them
(According to their size chart it is a Womens medium) exactly what I thought.
For the next two weeks I proceeded to receive 5 emails of the same generic response "sorry to hear that, just measure the shirt and tell us what size you want"
It didn't matter what I responded I would always just get the same robot email back. I don't think any real people are actually emailing me.
The shirts that I got are great and the artists that designed them are talented and this is not they're fault.
But whoever is in charge of customer service at Teepublic should be fired!
Absolutely atrocious.
I will never buy from this site again and encourage anyone reading this not to either.
Unless you enjoy getting the run around if anything goes wrong with your order.
Received the Mamas BBQ Tshirt today. Cheap thin material. But,lol. Can't even see the words on the tshirt because of the mismatched colors with the Navy blue shirt. Disappointed. Unbelievable,that this particular seller didn't recognize this. Nit happy at all...👎👎👎👎👎
Answer: I, fortunately, did not have poor customer service. When I reached out to them for an exchange, I heard back in less than 24 hours and they generously offered for me to keep the original shirt (to give it away) and sent me the new one!
Answer: That wasn't my experience. It took 11 days to even ship out of the store.
Answer: They dont do returns, they dont do anything. I was sent the wrong order size too. It says 2xl i needed a 3xl but a 2x is the size of the XL i have. Its a joke.
Answer: Contact them thru home page. I had an issue and they were very helpful and made it right!
Answer: I know it's too late now, but maybe this will help someone in the future. This info can be found under their FAQs section on their website: Where do your products ship from? Our apparel products will ship out of either Florida, Iowa, or Nevada. Stickers also ship from Iowa. Wall art ships from Wisconsin, while hard goods such as cases, notebooks and mugs will ship from Georgia.
Answer: Looks like they are trying to hide from all the trouble their poor business practices have made. Their Shirtmoney.com site (where they run their affiliate program has this phone number: 941-451-9441 Considering the FB page linked as the only other contact option comes up 404 not found, I suspect the number probably won't be good, either. Some of their domains obviously haven't been paid and are parked on a web host page right now. Their FB page for BlueBox is still up, though. You could also try there, but I don't know how responsive they are. https://www.facebook.com/BlueBoxtees I was in their affiliate program and trying to get a hold of someone when my payment was due and didn't get sent was about like pulling teeth. It's ridiculous to expect people to friend you on FB just to have contact for business purposes. Reputable business have, you know, professional email accounts and things like that for customer service.
TeePublic is the world's largest marketplace for independent creators to sell their work on the highest-quality merchandise.