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AuctionEssistance

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California
1 review
2 helpful votes
Follow Courtney L.
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Bought a PayPal account from them and got it within the 24-72 hour timeframe as they promise. Had a few issues with the security phone verification when logging in. Contacted them and they gave me the login details to the phone, so got that sorted out.

Encountered some errors when trying to send money, but they told me to leave it alone for a few days and it should go away.

Error disappeared and appears to be working fine. So I will see how it goes within a few days. Support is definitely responsive compared to other sellers I have tried on certain forums

Date of experience: May 2, 2017
California
2 reviews
6 helpful votes
Follow Jorge O.
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Actually pretty shocked that these cards work. Had an invalid error after I used a vanilla visa and I had no access to my account.

So was a little skeptical about these cards working being so cheap compared to what others sell them for. But for $12, decided to take the risk and buy it.

Pretty excited that I am able to access my account now! Will be buying more in the future as it beats paying for vanilla visas or cards for $35

Date of experience: May 16, 2017
California
4 reviews
7 helpful votes
Follow Gretchen M.
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I paid for a amazon VCC months ago and worked fine, but 3 months after it went bad. Not sure what the issue could have been or that they outright banned that specific card type. But had contacted them and they said to re-add it which didn't work.

They given me a replacement which seemed to do the trick, so hopefully I don't have any issues in the near future. For $12 it is cheaper than any other provider so I guess it was worth a shot

Date of experience: August 24, 2017
North Carolina
1 review
0 helpful votes
Follow Jason H.
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I can tell you I have not seen a company go this far to help someone get an account activated and setup as they did for me. They were courteous and kind and worked with me every step of the way! Go with this company for all of your needs and you will be happy. For me it was a verified paypal and I got exactly what I bought!

Date of experience: November 28, 2017
New Jersey
1 review
7 helpful votes
Follow Mike R.
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I bought the amazon vcc 2 times and for both times they stopped working after 3 months, this means that they removed the card or unload it from the $4 balance, first time they made excuses, then second I had to buy another one just to get my amazon transfer on the way... don't trust them for longterm, the vcc will just die after 2 or 3 months and you will have to buy a new one... not worth the risk

Date of experience: May 2, 2017
Texas
2 reviews
4 helpful votes
Follow Charles O.
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Wasnt going to purchase here since I just gotten crap from Openvcc. Considering there is some similarities between the two sites, I bought anyway since they accepted PayPal. Checkout process isnt the best but I have had worse experiences with others before. But paid and sent support proof of transaction. To my surprise I got details within an hour after my email. Use the details and try to verify instantly and sent them my issue. They were able to at least tell me what the problem was and get it resolved which worked.

Now that I am verified, I can finally accept payments. Should have went with these people in the first place

Date of experience: October 22, 2017
California
1 review
4 helpful votes
Follow Geovanni G.
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Bad seller, doesn't take credit/debit card payments, says only for repeat customers. Bad customer service, very unprofessional. I rather spend $50+++ elsewhere.

Date of experience: October 14, 2017
Ricky P. AuctionEssistance Rep
over a year old

Leave a bad review just because you can't follow policies. Real nice logic there.

Australia
1 review
3 helpful votes
Follow Justin F.
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Terrible DO NOT BUY
August 9, 2017

Simply put it their cards do not work. I have shown them proof that their cards do not work and they refuse to replace the cards. Clearly a scam site with disgusting customer service. I ended up getting my vcc from OPENVCC.COM, much cheaper and much better customer service.

Date of experience: August 9, 2017
Ricky P. AuctionEssistance Rep
over a year old

Cards do work. Not our issue that PayPal doesn't allow on your account. Cards work and we have other customers who use them with success. And we did replace, proof here; https://gyazo.com/db0e49717850ba4d4efd27a9aec3aaf5

I suggest next time when you try to provide a false review like yours, to have some actual proof behind it which you clearly don't.

Thanks for showing how credible your whole argument is as well.

Netherlands
1 review
1 helpful vote
Follow joop b.
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STUPID AS $#*!!
October 9, 2017

How can you be that dumb as a customer support!
They ask: how can i help you?
Asking: how many accounts can i buy?
(was willing to buy 1000 accounts)
But your customer service is RETARTED as $#*!!
The answer i get was, are you an idiot?
I am like... noo YOU ARE THE IDIOT BY setting up a customer service and not answering any $#*!. Well good luck with your $#*!ed up business $#*!, but one thing is for sure complete BH and every know network i know anonymous as wel going to be aware of your BS mother$#*!er. You dont treat customers like that stupid $#*!.

Date of experience: October 9, 2017
Germany
1 review
13 helpful votes
Follow Mohammad A.
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I just spoke with an online agent on their site and he literally typed "Blocked $#*!" and then banned my IP. All I did was ask him a question as a returning customer. Never buying again. Anyone who reading this I suggest you don't as well.

Date of experience: April 24, 2017
California
7 reviews
23 helpful votes
Follow Thomas C.
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I want to say thank you for helping me and coaching me on the in's and outs of this game or however you want to call it. After getting hit with a limitation for receiving a one-time payment of $700 from my client, I thought I would never see that money after the endless phone calls and headaches. Not to mention not having a source to accept payments as well.

Sadly the morons that work at eBay & Paypal don't see what they are doing to their sellers with suspensions, limitations & headaches all around.

I will also want to note that you have a customer who is slowly making progress again! Wonderful support & willingness to help out is unmatched!

Date of experience: February 28, 2014
Ricky P. AuctionEssistance Rep
over a year old

No problem! We understand the tough restrictions and limitations that eBay & Paypal are now holding against sellers. Sadly this will continue the more eBay realizes that sellers will just deal with it.

Virginia
5 reviews
19 helpful votes
Follow Laura S.
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Absolutely love them! I can't believe they were able to help me out! Ricky was helpful and has so much information available on the website to assist you if you ever having an issues with eBay or Paypal.

Much thanks! Will be coming for more if I ever have any questions which will definitely be soon considering the suspensions & limitations going on.

Date of experience: July 4, 2014
Hawaii
1 review
15 helpful votes
Follow Kyle B.
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From the time I send Ricky a message asking a couple questions about his services I knew I found the right place.

The accounts are better than I expected and he is very helpful. I will be back for more!
Please do not review if you are affiliated or have a conflict of interest with this website.

Date of experience: March 16, 2013
Ricky P. AuctionEssistance Rep
over a year old

Much appreciated Kyle! Hope you had a wonderful experience!

Virginia
5 reviews
6 helpful votes
Follow Angelica M.
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Was looking to get back on, but didn't bother to take the time to create an account an wait the 30 day period. Just bought one instead as it is much faster and allowed me to pick up where I left off.

Great service! Willing to help out when I was stuck

Date of experience: March 27, 2015
California
4 reviews
13 helpful votes
Follow James S.
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Ordered a verified PayPal account on Monday and got it the next day. So far account is working great and as described with the phone being active. Now I can get back to selling as before

Date of experience: May 10, 2017
Alabama
2 reviews
2 helpful votes
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Got The VBA I Needed
October 19, 2017

Wasnt going to buy here at first after going through BS with Openvcc. Since they seem to offer similar stuff and also had the same descriptions. Decided to contact them first before buying. They told me they used to use OPenvcc after they were scammed by them and had numerous customers scammed by openvcc as well. So after that, they apparently stopped using them. I can see why too as I bought from them and didnt get crap.

But luckily I got the VBA I needed from them and was able to use PayPal which I am pretty surprised since not to many sellers accept it.

Either way, I got verified instantly and now I can start accepting payments now.

Date of experience: October 18, 2017
California
1 review
11 helpful votes
Follow Debra G.
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Pretty skeptical at first, but after speaking with a representative through their live chat, I was convinced they knew their stuff. Their accounts are quality and are not representative of real people unlike other accounts I have gotten from.

Their eBay incognito was an absolute bonus and a great reference guide too!

Date of experience: May 18, 2014
Ricky P. AuctionEssistance Rep
over a year old

We do appreciate that! Hopefully the incognito mini will be able to help as a reference guide!

California
4 reviews
17 helpful votes
Follow Darmien D.
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Definitely an honest seller I can work with. Was hesitant at first since I have been scammed by numerous sellers and have dealt with sellers who have awful accounts as well. Here it is much different as I have talked to a couple of people who bought from them and it seems there accounts are running just fine for a long time unlike some other who get limited or suspended quickly.

Date of experience: December 30, 2013
California
3 reviews
9 helpful votes
Follow Mary R.
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I had bought an eBay seller account and it got suspended instantly so I contacted the live chat support but they lashed out on me claiming that I misused the account. Tried to calm them down and explain that it was suspended for invalid seller information. From then on the support was downhill. I was a returning customer so I would have expected to get treated better but guess not. Closed the chat and never wanted to deal with them again.

But 3 days later I get an email from one of the people named Ricky and issued a replacement. I then explain I was verbally accused of scamming even though I didn't.

He apologized and insisted he will get that matter handled asap. I have no clue on the live chat agents they hire, but they are inept and rude.

Would I buy again? Most likely since prices are cheap and they do work. I have had worst support but accounts do work once issues are squared away. Had plenty of issues with other sellers with response time and their lack of English too.

So I guess we will see how this goes. Would rather much deal with Ricky directly instead of having to go through live chat. Hopefully they see this review and start putting in some changes.

Date of experience: August 19, 2017
Washington
1 review
0 helpful votes
Follow Charles J.
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Chatted in and immediately got a response. The rep was helpful even though I asked several questions and nearly took 30 minutes to answer a lot of them, but the rep did offer a lot of insight on the whole stealth concept.

Nonetheless, the rep offered some good support even though they couldn't find a perfect solution for me.

Would come back here if I ever decide to go the stealth route or eBay and PayPal decide they do not want to do business with me anymore.

Date of experience: March 2, 2017
Ricky P. AuctionEssistance Rep
over a year old

Glad one of our reps was able to assist you with information even though we couldn't offer a set solution. But you are always welcome back!

Overview

AuctionEssistance has a rating of 3.8 stars from 62 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AuctionEssistance most frequently mention paypal account and live chat. AuctionEssistance ranks 14th among Auction sites.

service
5
value
5
shipping
3
quality
5