• AuctionEssistance

Overview

AuctionEssistance has a rating of 3.8 stars from 62 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AuctionEssistance most frequently mention paypal account, and live chat. AuctionEssistance ranks 22nd among Auction sites.

  • Service
    5
  • Value
    5
  • Shipping
    3
  • Quality
    5
See all photos

What reviewers want you to know

Positive highlights

  • Got back to me with the micro deposits and now I have a fully verified Paypal account!
  • Been looking for an Amazon VcC that works and couldn't find any after Amazon banned nearly all of them.

Critical highlights

  • never go to this site .customer service is worst ever .very badly behave use abusive language.
How would you rate AuctionEssistance?
Top Positive Review

“Amazon VCC Went Bad After A Couple Of Months - But They Replaced”

Gretchen M.
8/24/17

I paid for a amazon VCC months ago and worked fine, but 3 months after it went bad. Not sure what the issue could have been or that they outright banned that specific card type. But had contacted them and they said to re-add it which didn't work. They given me a replacement which seemed to do the trick, so hopefully I don't have any issues in the near future. For $12 it is cheaper than any other provider so I guess it was worth a shot

Top Critical Review

“Horrible cusomter service”

Mohammad A.
4/24/17

I just spoke with an online agent on their site and he literally typed "Blocked $#*!" and then banned my IP. All I did was ask him a question as a returning customer. Never buying again. Anyone who reading this I suggest you don't as well.

Reviews (62)

Rating

Timeframe

Other

Reviews that mention popular keywords

paypal account (6) customer service (8) amazon vcc (7) 24 hours (4)
Thumbnail of user jorgeo8
2 reviews
6 helpful votes
May 16th, 2017

Actually pretty shocked that these cards work. Had an invalid error after I used a vanilla visa and I had no access to my account.

So was a little skeptical about these cards working being so cheap compared to what others sell them for. But for $12, decided to take the risk and buy it.

Pretty excited that I am able to access my account now! Will be buying more in the future as it beats paying for vanilla visas or cards for $35

Thumbnail of user mohammada79
1 review
13 helpful votes
April 24th, 2017

I just spoke with an online agent on their site and he literally typed "Blocked $#*!" and then banned my IP. All I did was ask him a question as a returning customer. Never buying again. Anyone who reading this I suggest you don't as well.

Thumbnail of user jackl113
1 review
5 helpful votes
July 20th, 2016

Products work, but the customer support was rude, threaten to cancel my order when i asked when will i get it.

Thumbnail of user kurtn8
2 reviews
3 helpful votes
March 30th, 2017

Had bought a deposit VBA and received it within 24 hours. Waited on deposits for 2-3 days but didn't get any deposits from them. Contacted them on chat and wanted to see why which turned out to be an issue with the bank. They did offer to replace with an instant VBA which I got within 24 hours so I didn't need to wait another 2-3 days. But in the end, it all worked out. Got the account verified with no issues so far.

Thumbnail of user gretchenm13
4 reviews
7 helpful votes
August 24th, 2017

I paid for a amazon VCC months ago and worked fine, but 3 months after it went bad. Not sure what the issue could have been or that they outright banned that specific card type. But had contacted them and they said to re-add it which didn't work.

They given me a replacement which seemed to do the trick, so hopefully I don't have any issues in the near future. For $12 it is cheaper than any other provider so I guess it was worth a shot

Thumbnail of user evelyns47
1 review
0 helpful votes
March 14th, 2017

Ordered a 100/$7500 account and they upgraded me to a 500/$50,000 at no additional cost! Outstanding! Not to mention they delivered very quickly too!

Will definitely be buying again!

Thumbnail of user nathanb104
1 review
1 helpful vote
September 6th, 2017

Never failed me. Makes life easy. Quick deleivery. These guys are legit. Ive made a lot of money using the account created for me a++++=+++++++++++

Thumbnail of user charlesj59
1 review
0 helpful votes
March 2nd, 2017

Chatted in and immediately got a response. The rep was helpful even though I asked several questions and nearly took 30 minutes to answer a lot of them, but the rep did offer a lot of insight on the whole stealth concept.

Nonetheless, the rep offered some good support even though they couldn't find a perfect solution for me.

Would come back here if I ever decide to go the stealth route or eBay and PayPal decide they do not want to do business with me anymore.

Thumbnail of user rickyp5
Ricky P. – AuctionEssistance Rep

Glad one of our reps was able to assist you with information even though we couldn't offer a set solution. But you are always welcome back!

Thumbnail of user melissab152
1 review
0 helpful votes
March 14th, 2017

This site has given me the tools necessary to run a stable business. They delivered the orders on time and sent exactly what I purchased.

Service
Value
Quality
Thumbnail of user geovannig
1 review
4 helpful votes
October 14th, 2017

Bad seller, doesn't take credit/debit card payments, says only for repeat customers. Bad customer service, very unprofessional. I rather spend $50+++ elsewhere.

Service
Value
Shipping
Returns
Quality
Thumbnail of user rickyp5
Ricky P. – AuctionEssistance Rep

Leave a bad review just because you can't follow policies. Real nice logic there.

Thumbnail of user ahsana5
1 review
1 helpful vote
March 21st, 2017

Vcc Work Perfectly + Friendly Support + They Safe My to Much Time Also They Provide Me Every Thing I want No Words Just Perfect In The End Love It <3

Thumbnail of user gabrielm67
1 review
4 helpful votes
November 15th, 2016

I asked a question ad this was customer service feedback "Do you want to start something
Because if you want to go at it
Then I will take any bull$#*!
So don't even bring it up
As stated before
We are not the bank
We do not control
Whether it shows or not
Understand
That
And get that through your head
" afterwards he proceeded with a barrage of expletives and racist statements. Overall horrible customer service. All they are interested in is your money once they have it your at the mercy of a 12 year old.

Thumbnail of user rickyp5
Ricky P. – AuctionEssistance Rep

Greetings,

Sorry you got such rude support from one of our staff members. We went through our chats and see who it was chatting with you and took strict action with them.

If there is anything we can do to create a better experience for you, please let us know. We do appreciate the honest feedback on how our staff treats customers and will do our best to ensure it doesn't happen again.

Thumbnail of user allene25
1 review
5 helpful votes
April 18th, 2017

VCc was emailed to be within 24 hours as promised. Attached it and waited for the code. After 3 days they told me it didn't show even though I added it correctly. So there is 3 days of my time gone, but they issued a replacement. So yet again another 3 days to wait.

Luckily this time the expuse code showed up and was able to complete the verification. Pretty satisfied, just wish they would offer an instant version for international users. 3 days a bit too long especially when you anticipate a large amount of payments to the account.

Thumbnail of user jasonh197
1 review
0 helpful votes
November 30th, 2017

I can tell you I have not seen a company go this far to help someone get an account activated and setup as they did for me. They were courteous and kind and worked with me every step of the way! Go with this company for all of your needs and you will be happy. For me it was a verified paypal and I got exactly what I bought!

Service
Value
Quality
Thumbnail of user davidd409
1 review
5 helpful votes
January 6th, 2018

When will the service is back? I need to buy some vcc and accounts? It doesn't let me place any orders.

Thumbnail of user rogers263
2 reviews
1 helpful vote
August 29th, 2017

Ive been dealing with these guys for about 3 years and they are great. I still have ebay accounts up and running that I got here 3 years ago. They are the best!

Thumbnail of user miker254
1 review
7 helpful votes
May 2nd, 2017

I bought the amazon vcc 2 times and for both times they stopped working after 3 months, this means that they removed the card or unload it from the $4 balance, first time they made excuses, then second I had to buy another one just to get my amazon transfer on the way... don't trust them for longterm, the vcc will just die after 2 or 3 months and you will have to buy a new one... not worth the risk

Thumbnail of user kelvino8
1 review
1 helpful vote
March 11th, 2017

Thanks a lot. I've been able to verify my Paypal account using your VCC International. I'll continue using auctionessistance.com in the future.
Beware! auctionessistance.com is NOT a scam.

Thumbnail of user rickyp5
Ricky P. – AuctionEssistance Rep

Appreciate the feedback! Hopefully our reps were able to assist you! Please also make sure to give us a heads up when you decide to order again so we can apply a 5% discount for you.

Thanks again!

Thumbnail of user ozw
1 review
3 helpful votes
August 22nd, 2016

At first I was skeptical, even skeptical of other reviews, but I dipped my toes in at first and now I am ready to jump straight in. Really cool online chat customer service feature and literally got my Amazon VCC within 25 minutes even though they say 1-2 hours or so. All around great great great company!

Thumbnail of user jasond115
1 review
4 helpful votes
March 23rd, 2017

Horrible staff, very rude. Acted tough at first then got scared when the big dog bit back. Anything they sell you could find online for a fraction of the price with a 2 minute google search.

Thumbnail of user rickyp5
Ricky P. – AuctionEssistance Rep

Staff was rude? Last chats we checked you were the rude one, see here: https://gyazo.com/0d9d488b90f9f0efbf5190b8de30ecc8

When you want help, show some respect instead of sending out false information.

Thumbnail of user rogerc41
1 review
9 helpful votes
June 7th, 2015

Ricky was rather rude but the product did work eventually... thanks I guess

Thumbnail of user josephc152
1 review
0 helpful votes
March 30th, 2017

Was very hesitant about buying from them, but I couldn't find any reliable Amazon vcc sellers that have a working card, let alone for a good price. $35 is outrageous especially when you have tons of accounts like I do.

Placed the order and submitted payment and luckily I was able to catch them on chat to receive the card details!

Working perfectly and able to accept disbursmernts from Amazon!

Definitely will be recommending and purchasing dozen of them!

Thumbnail of user kevind109
1 review
3 helpful votes
April 25th, 2017

Been looking for an Amazon VcC that works and couldn't find any after Amazon banned nearly all of them. Was going to purchase from Openvcc and the Aspkin forums but price is a bit high especially when you need to create several thousand accounts for your employees.

I found Auction Essistance by a member on the black hat forums and decided to try them. Was a bit skeptical because of the price and the reviews, but hey, for $12, I decided to take the plunge.

Contacted them on live chat and got an agent that was pretty friendly. Threw me off for a bit because many of their reviews are about bad support. But fast forward, wanted to verify if their VCC's are still working to which I got a yes. So ended up buying and receiving the card details within 30 minutes.

Added the card details on Amazon to complete the verification and it worked! Was surprised for being cheap. Definitely will be buying in bulk for the price!

Just hoping Amazon doesn't ban these cards anytime soon.

Satisfied for sure!

Thumbnail of user richardw211
1 review
3 helpful votes
February 3rd, 2017

Spent $15 to get a vba for my paypal account. After a better part of a month and 3 failed attempts, I still have nothing to show for it. They are either scammers or just really horrible at what they do. Stay away.

Thumbnail of user rickyp5
Ricky P. – AuctionEssistance Rep

Might I add, we do not scam. We sent you a replacement not 7 days ago and stated to add within 24 hours, see screenshot. https://gyazo.com/3d60899d3db23ef8ef241608bb4009e3

Yet, no response after that on whether or not it was used. So before making a claim like that, you made no effort on your part to communicate.

Thumbnail of user courtneyl45
1 review
2 helpful votes
May 2nd, 2017

Bought a PayPal account from them and got it within the 24-72 hour timeframe as they promise. Had a few issues with the security phone verification when logging in. Contacted them and they gave me the login details to the phone, so got that sorted out.

Encountered some errors when trying to send money, but they told me to leave it alone for a few days and it should go away.

Error disappeared and appears to be working fine. So I will see how it goes within a few days. Support is definitely responsive compared to other sellers I have tried on certain forums

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From the business

We help those who have been suspended or limited by the actions of eBay & Paypal as well as offer consultations/coaching for first time sellers. Our mission is to provide useful information & advice about the many ups & downs to selling on various auction platforms & the use of payment processors for business.

Company Representative

Thumbnail of user rickyp5
Ricky P.
Brand Manager

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