Definitely an honest seller I can work with. Was hesitant at first since I have been scammed by numerous sellers and have dealt with sellers who have awful accounts as well. Here it is much different as I have talked to a couple of people who bought from them and it seems there accounts are running just fine for a long time unlike some other who get limited or suspended quickly.
I had bought an eBay seller account and it got suspended instantly so I contacted the live chat support but they lashed out on me claiming that I misused the account. Tried to calm them down and explain that it was suspended for invalid seller information. From then on the support was downhill. I was a returning customer so I would have expected to get treated better but guess not. Closed the chat and never wanted to deal with them again.
But 3 days later I get an email from one of the people named Ricky and issued a replacement. I then explain I was verbally accused of scamming even though I didn't.
He apologized and insisted he will get that matter handled asap. I have no clue on the live chat agents they hire, but they are inept and rude.
Would I buy again? Most likely since prices are cheap and they do work. I have had worst support but accounts do work once issues are squared away. Had plenty of issues with other sellers with response time and their lack of English too.
So I guess we will see how this goes. Would rather much deal with Ricky directly instead of having to go through live chat. Hopefully they see this review and start putting in some changes.
Chatted in and immediately got a response. The rep was helpful even though I asked several questions and nearly took 30 minutes to answer a lot of them, but the rep did offer a lot of insight on the whole stealth concept.
Nonetheless, the rep offered some good support even though they couldn't find a perfect solution for me.
Would come back here if I ever decide to go the stealth route or eBay and PayPal decide they do not want to do business with me anymore.
This service was great. It was quick, supportive, cheap, and worth it. I can't believe they accept PayPal as a payment method. But, if you're considering buying. My word is to buy from these people. They're great. I thought this site was a scam as well, and it wasn't.
I asked a simple question that the Chat "Agent" was apparently too stupid to properly answer and the only thing that came from him wasn't helpful at all, and that in a extremely rude tone. How can someone with this attitude be in charge of helping costumers? And i got banned because i asked him if he always was that rude, how can someone be so thin skinned? And how are people supposed to trust someone like that with their money? Well actually i'm not surprised that people who make a living out of shady businnesses are slimy scummy pricks themselves so just stay away from this site
I suggest before making such a claim to back up your statement. You chatted in with one of our agents and purposely used foul language with them. Calling us pricks and saying we were rude is pure false. You were blocked because the agent told you to cut the use of foul language. See here for proof: https://gyazo.com/ab4aa92124781a3f9e74cbf735ae4ef5
Next time you want service, treat others with respect instead of attacking them when they are trying to assist you.
I asked a question ad this was customer service feedback "Do you want to start something
Because if you want to go at it
Then I will take any bull$#*!
So don't even bring it up
As stated before
We are not the bank
We do not control
Whether it shows or not
Understand
That
And get that through your head
" afterwards he proceeded with a barrage of expletives and racist statements. Overall horrible customer service. All they are interested in is your money once they have it your at the mercy of a 12 year old.
Greetings,
Sorry you got such rude support from one of our staff members. We went through our chats and see who it was chatting with you and took strict action with them.
If there is anything we can do to create a better experience for you, please let us know. We do appreciate the honest feedback on how our staff treats customers and will do our best to ensure it doesn't happen again.
Customer Chat answered all my Questions. Even if they seemed dumb. I will update with how my New accounts go.
Excellent! We appreciate the review! Feel free to let us know with any further questions or concerns!
I had a very good experience. Fast service and highly responsive customer support team.
Excellent service. Please keep it up
Products work, but the customer support was rude, threaten to cancel my order when i asked when will i get it.
Had some issues with the card not being accepted after a few times. Finally accepted and was able to confirm it shortly after.
Hopefully I will not have too much issues with their VBA and my account in the future.
I was buying accounts from them few times. When there are issues with account, they tend to be very rude. They call me scammer and other bad names, but it looked like they really thought i am one of those $#*! customers. I partially understand this since i am doing business online and some customers are just better to not have, better you deal with them, worse they become. Nevertheless, issues got solved always eventually, so i think this guy is not bad, just bitter, probably because he is paranoid or have too many idiots to deal with...
Had bought a deposit VBA and received it within 24 hours. Waited on deposits for 2-3 days but didn't get any deposits from them. Contacted them on chat and wanted to see why which turned out to be an issue with the bank. They did offer to replace with an instant VBA which I got within 24 hours so I didn't need to wait another 2-3 days. But in the end, it all worked out. Got the account verified with no issues so far.
VCc was emailed to be within 24 hours as promised. Attached it and waited for the code. After 3 days they told me it didn't show even though I added it correctly. So there is 3 days of my time gone, but they issued a replacement. So yet again another 3 days to wait.
Luckily this time the expuse code showed up and was able to complete the verification. Pretty satisfied, just wish they would offer an instant version for international users. 3 days a bit too long especially when you anticipate a large amount of payments to the account.
Bought a instant verify VCC and received it within 24 hours! Confirmed instantly as they said! I bought from them, but was skeptical at first after since I had just been robbed by lightvcc.com. Avoid them at all costs, bought 2 vccs and banks but they didn't deliver anything. Had contacted them before buying on skype, but as soon as I sent money, they went offline and deleted me off skype. By far the worst people you can deal with.
I have bought the eBay VCC and I must say, very quick in delivery and helpful when I needed it. Often times, there would be instances where a buyer would open a dispute in order to keep their item and money. The team at Auction Essistance guided me in ways to fight their fraudulent claims.
Their resources we use especially their free guide which is a bonus has helped tremendously.
At first I was skeptical, even skeptical of other reviews, but I dipped my toes in at first and now I am ready to jump straight in. Really cool online chat customer service feature and literally got my Amazon VCC within 25 minutes even though they say 1-2 hours or so. All around great great great company!
Ive been dealing with these guys for about 3 years and they are great. I still have ebay accounts up and running that I got here 3 years ago. They are the best!
Bought a VBA and the 1 month old account, delivered within the time frame they promised. The checkout process was easy, secured and quick. The account had some feedback on there which was a huge plus! The VBA worked as promised and came from Bank Of America. Got back to me with the micro deposits and now I have a fully verified Paypal account! Thanks a bunch! Filiated or have a conflict of interest with this website.
Glad we could help out! If you have any questions or concerns, please do not hesitate to reach out to us! Many thanks!
Was very hesitant about buying from them, but I couldn't find any reliable Amazon vcc sellers that have a working card, let alone for a good price. $35 is outrageous especially when you have tons of accounts like I do.
Placed the order and submitted payment and luckily I was able to catch them on chat to receive the card details!
Working perfectly and able to accept disbursmernts from Amazon!
Definitely will be recommending and purchasing dozen of them!
Was looking to get a VCC from them after having a bad experience with openvcc. To my surprise, they say many of their customers have had bad experiences with Openvcc as well.
But luckily they were able to provide what I was looking for without having to wait nearly a week for them.
Great support and fast response! Just what I needed!
Overview
AuctionEssistance has a rating of 3.8 stars from 62 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AuctionEssistance most frequently mention paypal account and live chat. AuctionEssistance ranks 15th among Auction sites.
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- Santa Paula, Ca, United States
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Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Glad one of our reps was able to assist you with information even though we couldn't offer a set solution. But you are always welcome back!