I had recently placed an order with wrangler.com and let's just say it was a let down. Their clothes are well made so this review isn't even against any of the apparel. To begin with, the order seemed to have been going fine with a confirmation email was sent and a "shipment" notification the next day. A week came and went and UPS tracking had never changed. Instead, the only information they gave mentioned that they were still waiting for the package themselves. A telephone representative later confirmed that the items had not been moved (although being very kind). So basically wrangler.com is marking items as shipped knowing full well they haven't done anything with them. Dishonest business practice...