Wowcher UK

We bought 2 4fits magnolias trees from wowcher promotions online sales. After 10 weeks still nothing has been change. When I reported to wowcher they advice me to contact the merchant directly. After wasting 3 weeks even plant merchant did not contact me. Finally they asked me to returned the 4 fits high plant with box and pay the posting and box charges by myself. A ridiculous service by wowcher. Never buy anything from wowcher again.

STAY AWAY, STAY CLEAR.

This is a con, rip off. No chance of ever getting a refund.
No refunds, no contact telephone number. A scam
I purchased a item for £23.99
Next thing I know I was charged

£23.99 again
£4.99 VIP Wowcher customer
£7.99 delivery

Thats a grand total of £60.96
No customer service number
No reply
A whats app contact (automated) which then quotes you are VIP member and you will get a response with 24 hours...
Absolutely a disgrace and con.
This is the worst site ever.
STAY CLEAR OF WOWCHER.

The site will bombard you with emails and spam messages. This is horrendous. Avoid these rip off merchants at all costs

Nothing is reduced really you can get it all for that price mostly. If you are unhappy with a product and get a refund you money is refunded to Wowcher so you have to spend it on Wowcher. I would give no stars if I could and use this company about 5 times

Wowcher charged me for fast delivery with in 3 days lol. Still waiting for my purchase 10 day later have emailed Wowcher and they blame the vender how is selling the product. I have spoken to the vender and they have told me that Wowcher has charge me as the vender do not offer a fast delivery so payed £3.50 for nothing I will never purchase from Wowcher again.
I had to give 1 star to leave feed back if I could I would not left 1

I ordered a apple watch that came with no box, no charger, wrong colour and it was a refurbished watch

I've been waiting for a refund for ages now from either wowcher or the company who supplied it helloreferbity. I am just getting fobbed off and am now out of pocket.
Wish I'd read the reviews before I brought

I purchased a pair of binoculars from thus shower, reduced from £39.99 to an introductory offer of £9.99, seemed a bargain. Then hit with £5.96 postage. 3 emails stating delivery would be 31. 08. 21. 3 weeks after purchased, second email stating the same then it turned up on 21. 08. 21, nice and early. What a pile of garbage this product was, not worth £1.50 let alone the £9.99 offer price and as for the £39.99 original price, less said the better. If you use these you will probably get stiffed on the postage for a pile of garbage that is not fit for purpose. I am now trying to get a refund. But I have to pay for the return postage! Avoid like the plague.

So bought the £10 garden and I emphasise garden here deal! Waited in anticipation and I got a cheap fleece throw. Nowhere on the mystery prizes did it mention a fleece throw nor do I see the relevance of that being in the garden prize neither. Very dissapointed I understand pot luck but why advertise prizes and give me something that isn't on the list. Hmmmmm rather have my money back if they can't send me something for the garden.

The worst E-commerce to possibly exist.

My item has been on order since August. No correspondence, you have to go through another site for the delivery, this whole process of even buying the product is so backwards!

Here is the email from Wowchers supplier who was handling the order (Eurotrade W Ltd):- Hi, I'm sorry it would appear that you have been able to order an item which is out of stock. This has been caused due to the delay in the updating of our system after sending out replacement items to our customers. Unfortunately, we are unlikely to get more stock of this item in the near future and so I have asked the wowcher to issue a full refund for you. It should be done within 5 working days. Please accept my apologies for any inconvenience caused.

Extremely unhappy is an understatement, I just hope they give me my money back as there is no way to actually contact them……

I bought a shaver for my Fíance and it overheated and wouldn't charge after just 5 weeks. The seller was contacted and as it was over 30 days they washed their hands of it and so did Wowcher. How can you anticipate that its going to stop working after the 30 days. Shocking attitude and experience.

... I do, some 100 miles north of Inverness. The large garden storage bin I sought was a cracking deal so I bought the voucher, and submitted it, the vendor Initially confirmed the sale but cancelled it a day later stating that the goods could not be couriered to my address. Wowcher responded to my subsequent complaint by offering me double the value of more Wowchers. By this time I'd lost faith in the company and demanded cash... Not forthcoming, so dispute procedure invoked with bank who clawed the money back for me. There is a disconnect between the customer and the provider of the goods, but wowcher do nothing to establish if problems exist before taking your money. I will not be using Wowcher again, I can see how their middle-man business model works but there are unacceptable flaws and their communications and website feedback mechanism proved to be below par if the transaction does not go smoothly.

For the second time I am out of pocket, vouchers purchased as gifts that the salon won't honour and wowcher won't refund, apparently i could have another wowcher credit but not the money I paid! Watch out for these guys! Never will i be using these again.

Well yesterday i revieved the jumper i bought via wowcher absolutely nothing like it is in the pic first of all a child would sruggle to fit into it and it is very poorly made suppose to be 100 % pure wool definitely not wool but unsure what kind of material as there is no labels inside. One arm is 4 ins shorter than the other it has what i can only describe as a massive band around the bottom of it which is unevenly sewing. This so called jumper was suppose to be £40.00 i got it for £11.99 and paid £3.99 for postage so i reckon thats rather expensive for a duster i did consider handing it into my local charity shop as i am a gift aider but could you imagine how embarrassing that would dont even think they would except it. Shame on wowcher for selling this item on behalf of this so called clothes company its a rip off...

Ordered Smoby 3in 1 child cycle quoted delivery was 9/10 days. 6 weeks later no delivery or refund. Will never use Wowcher again. Worst UK online retailer. Not responding even to PayPal for refund. Will take legal action against them if no refund received. Saf Ahmed

Purchased a wowcher voucher in excess of £100 as a Christmas gift. I didnt realise i had to redeem the offer. Tried to book the much needed spa day after working as nurse all over Christmas and new year and told the voucher has expired and cannot have a refund. Absolutely disgusting will not purchase from wowcher again.

Absolutely no concept of the meaning of customer service. Purchased an item which was faulty, customer service team were no help trying to resolve this issue. Received conflicting advice from the team. Will never purchase anything from this.company again

Purchased 4 vouchers for the 4 night Malta deal last Wednesday for just over £600. Tried to redeem on Friday but my vouchers stated that it's already been redeemed. Only found out that you need to redeem within two days of purchase (this is only on the small print of the voucher 5th line down) so there's no way of knowing this until you print it. I've emailed several times but I have haven't received a response. Tried to call yesterday and was left on hold only to be cut off and asked to take a review about my experience with the advisor. This is complete joke. I just want to book my trip as It's for my 50th! I've never had this problem with Wowcher before so I'm thoroughly disgusted and disappointed, like the customer before stated, I too feel totally scammed!

Purchased a wowcher voucher for an eyebrow beauty treatment. Then lockdown so obviously unable to use. I cancelled and had a wallet credit but didn't know it had a time limit. I did look a few times but items limited due to pandemic. Hotels meals out etc. Fair enough but would have appreciated a reminder to use my wallet credit.
My £45 wallet was cleared and after complaining no refund given due to terms and conditions even during a pandemic. Wish I'd have bought anything (£45 worth of facemasks or toilet rolls) just to use wallet up. Be aware if you have a credit you may lose it.