WorldStores.co.uk has a consumer rating of 1.13 stars from 212 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about WorldStores.co.uk most frequently mention customer service, next day and phone call problems. WorldStores.co.uk ranks 390th among Furniture sites.
No positive highlights yet
Not sure if all this negative feedback has made them improve. I want to commend Worldstores on their returns process. Received a damaged item from them which was disappointing but the ease of return has left a good impression. They gave a collection schedule 4 days after I reported the problem. Collection people arrived on the day. Money including delivery fee was back in Paypal account within 1 hr of the item being collected. I may still order from them in future.See positive reviews
Awful. Do not order from this company. Open one box and stated assembly. Lots of chips, dents, scratches etc. Used their website to arrange a refund and collection. Still not received a reply or acknowledgement of my email 5 days later. Terrible quality and even worse customer service. Called their helpline took them over 35 minutes to answer. To be told that I need to reply to an email and they would get back to me when they are next in the area for collection and a refund. Not good enough!See critical reviews
Here is a list of the main corporate investors in Worldstores Ltd (Company number 03909772) - a highly unethical & fraudulent company with zero integrity: Goldman, Sachs & Co; Advent Venture Partners; Balderton Capital; Serena Capital. Worldstores Ltd company Directors include: Mr David Joseph Murray (CEO); Mr Richard Jeremy Tucker (CEO): Mr Mark Evans; Mr Mark William Evans; Mr Michael Hilary Chalfen; Mr Marc Fournier; Mr David Vincent Reis; Mr Peter Anthony Baines. Google (UK Tax cheat) also has a close working relationship with Worldstores Ltd. Feefo ('The global ratings and reviews provider used by the world's most trusted brands') also have a close working relationship with Worldstores. Interesting, the reviews hosted on Feefo for Worldstores, generally of a positive nature (and the only review host which Worldstores proudly lauds on its website), do not reflect the consensus of public opinion which is freely available in the online public domain, at all, in fact - the vast majority of online public/feedback review platforms are clearly critical of Worldstores. I have contacted Feefo about these clear and significant disparities and have not had any response (I wonder why?).
The UK’s leading furniture and home & garden store. Next day delivery on a huge range of furniture, garden furniture, outdoor living, homewares & more all at great prices.