D W.

This company is complicit in fraudulent/criminal activities and should not be operating...

Firstly, they have blatantly lied to me and have been wilfully dishonest throughout the entire shopping process (my order was placed 3 weeks ago). Initially they tried to blame my issue on their supplier (on a number of occasions). Then they insisted it was an 'ITC' issue between the supplier and themselves (and would not provide any specific details, at all). I have managed to contact the specific supplier myself and subsequently discovered that there were no issues, at all, with the supply side - in fact, the supplier has the item I purchased from Worldstores in their possession (the item even has my name and address on it!). Their supplier explained that it would be impossible for me to be receive the item I purchased because Worldstores have continually failed to meet their contractual obligations with the supplier (i. E. non-payment of goods), therefore they will no longer be supplying Worldstores. I am suitable informed that Worldstores have been made fully aware of this issue with the supplier (and have been aware of the issue for some time). To make matters even worse Worldstores are still advertising the same product as still available (with next day delivery) on their website - even well after I have informed them of the issue (i. E. a blatant breach of their own terms & conditions, industry standards, Trade Descriptions Act etc.). Essentially, from the very beginning of my issue (including countless calls to their premium rate customer service department in an attempt to receive a straight/coherent answer regarding my purchase (a Right as a consumer) and consistent failed promises to call me back by a senior representative of the company (4 times in total), Worldstores has been fully aware that it cannot fulfil my order (and have known precisely why from the very start) and have been deliberately and deviously dishonest to their customer (victim). I have now taken appropriate action to cancel my order and await Worldstores response. My shopping experience with this company has been absolutely diabolical (my worst ever online shopping experience). Worldstores are clearly not fit -for-purpose as a reputable online shopping retailer and I would like to warn the public to avoid Worldstores- at all costs. Here is a list of the main corporate investors in Worldstores Ltd (Company number *******) - a highly unethical & fraudulent company with zero integrity: Goldman, Sachs & Co; Advent Venture Partners; Balderton Capital; Serena Capital. Worldstores Ltd company Directors include: Mr David Joseph Murray (CEO); Mr Richard Jeremy Tucker (CEO): Mr Mark Evans; Mr Mark William Evans; Mr Michael Hilary Chalfen; Mr Marc Fournier; Mr David Vincent Reis; Mr Peter Anthony Baines. Google (UK Tax cheat) also has a close working relationship with Worldstores Ltd. Feefo ('The global ratings and reviews provider used by the world's most trusted brands') also have a close working relationship with Worldstores. Interesting, the reviews hosted on Feefo for Worldstores, generally of a positive nature (and the only review host which Worldstores proudly lauds on its website), do not reflect the consensus of public opinion which is freely available in the online public domain, at all, in fact - the vast majority of online public/feedback review platforms are clearly critical of Worldstores. I have contacted Feefo about these clear and significant disparities and have not had any response (I wonder why?).