Mags W.

I ordered 2pairs of curtains which were delivered to my address (as picture proves) but just left on the doorstep, even though there was someone in. The parcels were not there when I looked after receiving email about delivery.
Dunelm insisted I get a crime number ( which you have to do online & can't speak to a person)
I gave Dunelm the reference number but still no answer from them & no money back! Ombudsman next I think, so beware people

Again tried to telephone very. When I eventually found a number to call, it took an age to answer, I don't see how as their telephone number is so difficult to find. It is very easy to pay them though!
Their online service is not comprehensive, there are only a few standard questions & then it's not at all helful.
Absolute rubbish company unless you want to give them money!