Wooden Street

I visited the WoodenStreet store near my neighborhood randomly with my friend. She was a regular customer of the brand and very keen that I should also buy something. So, I decided to buy a small bookshelf for my side table. At first, I thought it was a waste of money. However, it turned out to be a versatile and functional piece of furniture in my home. Its color goes amazingly with my home, It is sturdily built and carries more than 20 books of mine, and I think it was worth the money and time I invested. I m definitely recommending WoodenStreet to everyone who needs stylish furniture for their modern homes.

Professional and supportive behaviour by staff. Store was looking good, trendy and they payed attention to our each and every requirement. Must say knowledgeable staff. Bought wooden sofa set and it arrived on time. Looking too beautiful as they are using best quality of wood. Thank you so so so much..

We ordered the dining set on 6th March 2021 and we received the set on 30th June 2021 almost after 4 month.
The customer service should be improved. We had to follow up by ourself, we didn't get any call or email for the delay in product.
After continuous follow up with them, we got the set after 4 months.
Out of this 4 months, 2 months delay was due to covid issues in the India, which lead to further delay in delivery.
Product Quality is very good.
The price is also reasonable as compared to other retailers.

Overall we are happy with the product.
If someone wants to buy a product urgently then Wooden street is not the place. If they can wait 2-3 months then they can buy from Wooden street.

If they improve their customer service then I would recommend Wooden street to others.

Furniture degine one of the best wooden street different type of designers available not much data consume easily accessible

I ordered bed worth *******/- made full payment with a promise of delivery within 5 to 7 weeks, after lot of calls delivered after approx 9 weeks, delivered by a transporter's who sent it in a small veh with only driver and I had to help him offload and for assembly I am told to take a Carpanter on my own and will be a compensated which I refused. Customer care doesn't give any firm reply and is rude. My advice do not make any advance payment and look for alternate, rest is your wish

Purchased dining table set by ordering through HSR Layout outlet. Delivery person does not pick up phone to coordinate time, finally left at the door at odd hour when we were not home. Supposed to be assembled within 48 hours, no one comes. Online chat: same promise " someone will call you" none at all. Same story from store personnel they stop picking your call after initial nice talk. Mail - ticket after ticket, none responding. Helpline is farce! After 10 days of futile attempts we assembled ourselves there was no other way. However, the product is of good quality. Why write this: imagine you get a defective product - you had it, they simply did not have it in them in my case, hope you have better luck with the team. Trust some one at the helm notices this.

Please do not go for wooden street. Save you time and money. I had spent more than 1 lakh and haven't received the product after 50 days... customer service is pathetic... before making the purchase they were so courteous and prompt... after paying them no response at all regarding delivery of product... I strongly recommend every one to not fall prey to their positive reviews on their website... they are all forged and selectively posted in their website... just to make you believe... give a try by posting some review less than 2 stars... it will never show up...

I had ordered a Toby Bar Cabinet from Wooden Street for Rs 27,789. It was scheduled to be delivered in 5-7 weeks. After 7 weeks I reached out to their support team. They said that it has been shipped. When I called a week later, they told me that the product had quality issues and that they will deliver another cabinet in 2 weeks. After two weeks, they told me that the product was in Bangalore and would be shipped out later. Anyway, I received the Cabinet after a very long delay.

I found that there were screws missing on some hinges to the doors and that the door would not close. They sent a carpenter who shaved off some wood one side of the door so that it could fit. A week later, I encountered the same problem. The same carpenter arrived and planed off some more sections of the door. I now end up with a gap between the doors where lizards and bugs can easily enter.

Their support staff now tell me that the carpenter has assured them that it was done to his satisfaction. I now ended up paying a lot of money for a product that is less than satisfactory. As a matter of fact, I even wrote to their 3 CEO's without any response.

Customer service is the key to running a good business. I had paid Rs 27,789 in advance and in good faith that I would receive a quality product. I am sorry to say that the company has failed miserably, both in the quality of the product and the follow up service.

Dr. Anil Menon

I bought furniture worth of around 2 lakhs an year back. Few items replaced.
Now the wardrobe is damaged and complained. Wooden door is cracked and unable to close.

Unfortunately I had ordered a Bed with them. They are a Good sales team and pathetic delivery partner. They don't give you delivery date, they only provide how many weeks it will take. Sales team will promise you an early delivery but be ready to face the facts. 1) 2 months to manufacture a bed? They have a factory or one carpenter fulfilling orders, 2) You cant even cancel your orders, 3) Get ready for a long long wait for an upfront 100% paid order.

Be very careful while ordering with them. I have completed waiting for 42 days and getting new dates with each passing day. Very soon my patience will snap:-)

In name of company policy they are not at all accommodative which allows opting for product which can also serve the customer requirements. When visited the shop for display hardly any products to actually feel and check but then have to for online options which can be misleading. The Divan I bought mentioned 6 feet but effective area is quite less. When requested for replacement with high value product they straight away refused. Not customer friendly

1) They will charge 100% advance with no return policy.
2) after pay you need to wait minimum 2 months for update.
3) Also no guarantee for the product.
4) be careful if you want purchase from wooden street.

Horrible pathetic experience with the wooden street. I placed an order for a computer table and even after 6 weeks. They had no clue and all I kept hearing was that it is under manufacturing. When I requested for a call back there was no call back. When I inquired about my order on their chat assistance feature, I was updated on some random order which I didn't even place. The cheap strategy they use here is, they don't tell you the delivery time of the product while placing the order. Request you to not buy from this site, you would be just wasting your money and energy on the follow up. I hope there was a an option for a negative rating.

We had ordered a study table in mid September and within 5 minutes, after realising that it would take 7 weeks to deliver, we called to cancel it as my son required a study desk within a week. My credit card has been debited. After being on the phone for over an hour with Wooden Street staff, who are extremely rude, we were assured payment would be credited within 5 days. It is over a month, still NO refund and still rude staff.

I took a bed and a side table from wooden street. With in 4 -5 months wood got spoiled. They says that it original sheesham wood but wood got spoiled. They say that you will get a carpenter service within 2-3 days but that never happens. This is not just happened to me so many people a facing the same issue.

Nicolas L-shaped sofa has been positioned in the wooden street. According to the schedule provided, we have not yet received the merchandise. So, follow up with the people working in the show room and customer service. After taking the order, no one answers the phone. I went numerous times to get my goods. The worst customer service in recent memory. The product falls short of expectations.

One word 'Awesome' suit to woodenstreet.com.
The way they provide service and customer satisfaction is really superb. I called them to inquire about study table. They provide me the best guidance according to my need and budget.
They deliver the product very fast as well installed it very carefully into my room.
Thanks wooden Street for outstanding service..