WomanWithin

The sizing charts were way off and returning the order became a nightmare. No return label, the phone conversation incomprehensible and unsatisfactory. Refuse to pay shipping twice and am now stuck with this order. Wouldn't send a person i don't like to this company.

Beware if u get a. Credit card from here. I opened one because they had a promotion that I would get 25 off my bill
But they neglected to tell me I couldn't use it on clearance items
I received a bill i. Paid in full mailed a check 4 days before it was due
To my surprise I received a late charge of 25.00
I figured it just crossed in the mail
I kept getting more bills for late charge so I wrote emails explaining the payment
Bottom line is they said they got the payment late and it was my fault
They kept adding 25.00 everything I got a bill
I kept writing emails
I finally paid the late charges because I didn't want my credit rating ruined
Needless to go say I cut up the card and will never shop there again

They take abnormally long in shipping your items & this issue was way before Covid. Customer service is rude & not helpful. They have the most ridiculous return policies ever & they rip you off on returns. Thdy also do not follow their own policy rules with returns. I had an issue with a return & in response to my issue I was sent a copy of their return policy & the rep highlighted the area of the policy that they claim related to me. It did not & returned their policy highlighting where they were wrong & did not follow their own policies and ripped me off. I received an apology a week later & was asked to continue being a customer but not refunded the remainder of my money. I assured them I would never do business with their bad business again. As well as post on social media how awful they were to purchase from.

Return items. I return several items since February. I still have not issued a refund. Call customer service several times, they put me on hold and then hang up on me. Call back, on hold for 2 hours.
Stay away from this company. The customer service is horrible.
This company should be shut down. They stealing from customers.
Am telling everyone I know to stay away from this company.

I paid $11.99 doe my order to reach me early. The shipment was supposed to arrive on a Monday. I diid not get the package until the following Friday/ I had called the customer service number and they said when the shipment arrived to call them and they would give me a refund for the early shipment charge. I called on Friday the day the shipment arrived. The customer service person said I would get a refund of $11.99. Over two weeks later I got the bill. No refund was on the bill. Also the quality of the clothes is not good. Buttons fall off, hems come out, the material shrinks, and the colors faded. I have shopped with Woman within for the last twenty years and the quality and service has really gone down. I am taking my business elsewhere.

I ordered on April 25th items that were all in stock and none of them have shipped yet! When I called it was at least 40 minutes on hold Saturday and Today! Still waiting for order to be shipped and they can't tell you when it will! If you need clothes quick, DO NOT order from them! They have no answers except they are backed up... Grrrrr will not order from them again!

I purchased 2 pairs of boots from their website. Both pairs were $43.99, quite expensive for a man made material, but beggers can't be choosers when it comes to a WW size 12 foot. They also offered a 40% off your highest item. One pair worked great, the other quite small. I was expecting to be able to return the bad pair for $43.99 but they are only letting me return them for $26.39 and not letting me use the 40% on the pair I am keeping. Their CS reps are rude and unprofessional. I asked to speak to a supervisor and was refused. I will not give the compamy my business any longer. There are more companies stepping up the plus size market that I no longer need to give my money to an inconsiderate, hateful business! They will be their own demise!

I purchased several pair of your cargo and now they are all gone but one pair which will probably be gone soon as well. I purchased two black pair and one pair of khaki and one pink pair. I have the one pink pair left and they will probably go just like the others. Across the top of the leg just below the pocket the material just fell apart. I had no choice i had to throw them away. I like the style and the way they fit but the material is so poor and inferior i won; t buy them again!

I did not receive a shirt I ordered in January, 2022, from Woman Within. I did get a credit. The shirt was delivered in March but I was not charged. I called in April but was told to wait. I called again in May. Then I was charged twice. This company has lost me as a customer.

I can't believe you all are still in business with the shady dealings you all have going on. Paid for expedited shipping, received the wrong item. The rep said he would "help" me by returning my shipping and then proceeded to tell me he could rush the right item but it won't be in time for Mother's Day. When he tried to order the item that wouldn't make it he said it was out of stock. I advised him it's showing in stock online. He then asked me for the item number. After all that he said he would order it, again it wouldn't make it, then he had the nerve to ask for my credit card number. I paid more for shipping than the price of the item and then he wanted me to give him more money for nothing at all. Worst company ever. My Mother's Day gift is ruined. This feels like a ponzi scheme. You can't give me what I paid for but you want me to give you more money. What in the American Greed is this?!?! Absurd!

A standard routine for Woman Within is to have a sale, report item is in stock, only to receive a notice a week or more later that the product is back-ordered. Woman With states that because the product is back-ordered, the company will deliver merchandise after the sale; therefore, it is full price because it is after the sale!

I ordered a dress. I expected it in 7-10 business days because that is what they promised. Took over twice that long. I tried cancelling the order after almost two weeks since it hadn't even been shipped but they wouldn't cancel the order. Since I no longer have use for the item since the time to use it has passed I tried retuning it but they didn't reverse the charge. I disputed it with my credit card company which took the charge off. I am now getting notices from customer collections group. Horrible company! Horrible customer service!

I ordered a pair of womens cargo capris in a xl. What I received was a man's polo shirt in a 4xl! There aren't even mens clothes in the woman within catalog! Customer service was very rude & dismissive. I asked if they could expedite the shipment of what I ordered as it was their mistake & I needed them by this Thursday. Even offered to keep the shirt & pay for it. They said I had to sent it back & reorder the pants as a new order. Refused to send item I ordered express. I'm keeping the shirt(my grandson can use it)& cancelled the pants. I will not order from them again! Also, there was no receipt or shipping info. Included in package.

I bought what had been advertised as a pyjama SET off of Amazon. It arrived as just a shirt. Looked at the return policy and it was around $7 to $8 to return it. She liked the top and we decided to keep it but we would NEVER have bought it if we had realized that it was just a t-shirt. I am not sure if it is Amazon or WomanWithin to blame for the deception since it was listed on Amazon's site.

I placed an order for a clearance swimsuit coverup. It was still $24. Later that same day I found a better coverup at Walmart for $11. I immediately requested a cancellation (same day!) and they said nothing could be done to cancel it because it was already in the system and if I didn't want it then I could return it once received. I got it today and when I tried to return it, there was a $10.99 fee! I opted for the gift card option to avoid the fee, but I'm very irked. I no longer want to do anything with this business, yet I have credit with them now.

The quality of the fabrics is very poor and the construction is okay at best. Styles do nothing to flatter the body.

Even worse:

1) if you miss the fine print you might think you have longer to return for a refund than you do. They wouldn't refund me past 3 months and I had to order from a sister company. Again the styles were unflattering and the fabrics were very cheap.

2) You will be forever on their print and email lists.

My advice buy less clothes and pay more for them other places. They'll last longer and look better on you.

They have THE rudest customer service I've ever dealt with. If you question above what their little skit is they read from they pretend your phone is breaking up. Or is you aren't satisfy with their gibberish they hang up on you. I was hung up on 3 times out of 5.

I ordered two pairs of the seven day knit wide leg slacks. I always order petite sizes but this time I must have read the wrong line and ordered reg length. I sent both pairs back. I wanted to exchange them for petite. I waited almost 2 weeks for the pants. I finally called because my bill was due that day and I didn't have any merchandise. When I called they said one was now out of stock. It would have been nice to know that. I checked on the other pair they
Were there but when I was told the price it was more than the price I was charged I said I used a 30% off coupon. The agent said I should have marked that on the exchange sheet. I had them ship the right size pants that were there. I called today to check on the status and they didn't have a record of that order. I hung up when they said it would be 10-15 minute wait for an operator. I have been a cutomer for 20+ years and never had this problem before. The cutomer service rep was very rude.