Terrible customer service. Don't give refunds when item doesn't arrive. Or is defective. Most of the items are tat and not at all what is pictured do not order from this site unless you want to be ripped off.
Use credit card do not know order ID.
Next sellers do not provide a receipt. Or instructions. Bought worthless cell phone case. Terrible.
A friend sent me a link for half off. Unfortunately, not receive discount
By the way Do not buy make up from them
In fact I had bad experience received things I did not order, counterfeits, etc
In fact my credit card company should finish investigation. There is a law believe three months?
Short version of aggravation.
No way I spent 100$. Added 36$ that included counterfeit SD cards, items I did not order, etc in fact same type item from different sellers. I only needed one card reader not five
While perusing items wish cancelled items I wanted ( they were in stock)
Lastly I heard sellers ripped off too
Any way conclusion the make up and merchandise is made in China.
Go to local store or their online store and buy from reputable company. I like rite aide. One can return cosmetics, even if used
Stay away! Wish is the slowest deliverer of all time-that's if stuff ever comes. When asked they continually amend delivery dates. I am still waiting for an order placed 13 May with initial expected delivery stated as 28 May Use any other company/ website (EG ebay, Amazon)
Great experience shopping on Wish. I don't have anything negative to say. Although the 9 o'clock give away thing could use some work. I've tried to get something and everything is all gone before my phone loads.
My order went smoothly, I love this app so far. The clothes fits well and the material has great threading. Wish keeps me up with all their discounts on clothing. Thank you Wish for your good service.
DonT know why. I have tried to get some information on what happened, but havenT gotten an answer except to say nothing can be done. I would appreciate if someone could call me and see how we can fix this. I have enjoyed shopping with wish. Miss being able to shop. My number is *******390. Thanks, Brenda Wells.
I have contacted Wish at least 10 times on how I cannot receive shipping and order confirmation emails. Every time they were unhelpful, gave me next to nonsense simple remedies that a 5 year old would know that never worked. As it stands, since the brick wall of customer service isn't either understanding what I am saying due to their lack of basic English or they do not care enough to audit my account and find a remedy, I have in app notifications only to go.
Hi Yasin. We want to learn more and to provide you with a permanent solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.
If I could give less than one star I would. Delivery date kept being pushed back, more than 8 weeks after I placed the order. No customer service just some automated BS with its own generic Q&A. They will charge your credit card and even when items are long overdue you can't get a refund.
Hi David, we're here to help! We'd like the chance to turn your experience around and to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.
If you're looking for something new, Wish Men's Shopping is a great place to go. They sell a wide range of clothing and accessories. It's also worth noting that they offer free shipping on all orders over $100, so no matter how much you spend, you'll receive free shipping!
Ordered 2 shirts and shorts. By the time I get these items it will be winter. The customer service is an automated chat, so you can't contact them directly and forget about a refund, because that can only happen after 8 hours of placing order. This is why their merchandise is so cheap. Stay away from this site please.
Hi there. We want to learn more and to provide you with a permanent solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.
Placed 2 orders, both transactions were immediately paid via my Visa. Received NO email from either vendor and have not received either item after a month. Called the 800 number "not currently offering phone support". Worst experience ever. Beware of this site, I'll never use it again. Terrible.
We're here to help, Davis! So we can learn more, please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to your response.
Bought a ding dong door camera. From wish waited weeks. Arrived well packed but has not got charging point or memory slot. Put batteries in lasted two days thought i had it made so if it seems to good to true?
Items still not received yet. I work in the shipping industry and visit these crap Chinese companies all the time. Wish doesn't even have a customer service number for you to call. Trash business, you've been warned.
Hi there, we're here to help! We'd like the chance to turn your experience around and to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.
Average products and had to wait ages for delivery. 1 item outstanding over 2 months later. Unable to submit a review of 1 star. Not going to give it anymore than that! Update - November - never delivered item - cash refund refused. Wouldn't buy anything from this bunch of jokers - ever! Avoid like the plague. Cheap Chinese crap!
Hi Julian. This is far from the experience that we strive to provide and want to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to hearing from you.
Absolutely disgraceful customer service. Not only was my order never delivered, it was never even registered. Despite handing them every conceivable detail regarding product and transaction information, a complete unwillingness to even acknowledge the issue came from them. If I could give less than one star on this review I would. Wish should be disgusted at their 'support' team and entire organisational approach.
We're here to help, Stephen! So we can learn more, please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to your response.
Play Store order over 4 months ago still have not received my order and they keep putting back delivery
Out by a month, contacted wish several times to no avail. Unable to call or get any resolution through emails
Hi John. Your experience is very important to us and we'd like to provide you with a solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. Thank you!
I order from it's sister site Mama and I would say I'm happy about 70% of the time. If course it takes a while to get the items as they are coming straight from China. Also, 90% are smaller than you'd expect so male sure you read other people's reviews before you order, also the description tab that should list dimensions! I think this is the biggest issue. If you live in the US and has a Dollar Store or similar close by visit that first because that's still a better deal! Quality ranges generally from less than standard to a western customer to "okay", but sometimes you can get pleasantly suprised.
I have ordered a jacket which arrived eventually and one breast pocket was missing despite the zip to that effect. I immediately got in touch via their APP explaining the problem. Left numerous messages but Ai algorithms won't allow a human interaction and it takes a long time for someone to get back to you with very unhelpful advise.
Hi Phil. This is far from the experience that we strive to provide and want to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to hearing from you.
Ordered some flip flop sandals in a size 5, when they came through are more like a size 4, no point in sending back so just kept and sold on ebay, wont order again, the sandals themselves were lovely they did take over 3 weeks to get here, but it is china,
I've bought a couple dozen items off Wish. It's certainly not high quality but you get what you pay for. Some of the kids' toys were really good. Never an issue with refunds. If the item comes late, they refund no questions asked and the item still usually arrives. Takes a long time for shipping though.
Overview
Wish has a rating of 1.7 stars from 8,285 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Wish most frequently mention customer service, delivery date and credit card. Wish ranks 590th among Marketplace sites.
- Visit Website
- San Francisco, CA
- Edit business info
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Frederick. This is far from the experience that we strive to provide and want to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to hearing from you.