WishReviews 8,284

Ordered items end of May and June 5th. CND $250.00 worth. Delivery deadlines changed several times. Today it changed to the end of September and beginning of October. Tried contacting the company because I'm moving to another company by mid-September. Can't get a hold of anybody. This means no goods and no refund. I understand the complications of Corvid but 3 months. These guys are scheisters, con artists. They take your money the moment you order and then you can go f*** yourself. Be warned.

They continue to give me the run around. I ordered items in March and they advised it would arrive by the end of June. Did not arrive then they claim it would now arrive the 1st week of September. They keep using Covid as an excuse but other companies can seem to deliver. The item is of no use to me anymore but they refused to provide a refund although they sent me an e-mail about their 30 refund policy. Very misleading and have not been up front about their service.

They are putting false info baiting you to buy theres no contact customer supporttheres no refundsit takes months. They lie about what they are selling i been scammed by 5 items now ive tried canceling other purchasesthey purposely use covidto delay delivery so they can say your purchase wS past 30 days stay away the item below is supposed to be 4000 watts its not even 400 watts. They put 4000 watts on the machine too lies. Then i said i want usa inverter they sent an outlet i can plug into...

Just unbelievable. Clicked to order a bathing suit in size M. Emailed at the same time asking for information on measurements for medium, as M could mean anything depending on the company, region, product, etc.
Lots of AI bots, the old run around, no information.
Told my product was shipped, and nothing can be done till I receive it.
When I receive it, their medium is our extra small. Very cheap thin polyester. Poor quality.
(The product listing estimated delivery in July, which is why I had ordered.
After placing the order, the email said delivery would be in September! So I bought another locally, much better quality, comparable price, and faster delivery. The wish horror did arrive near the end of July.)
Customer support sends me from email to app to this to that, asked to upload photos of the product and labels.
I am then told, the label says medium, you received a medium, the issue is resolved!
Is this company for real?

They then have the gall to say the issue is resolved! Dear God. And they think they can compare themselves t Amazon. Crooks.

I ordered 5 items from Wish.com on May 6,2020. On June 11th I asked status of my items as I had not received them as of yet. Only received an automated response of sorry for delay please be patient. On July 6th, I received one small item and it was a Fake of the name brand that I thought I ordered (false advertising on Wish.com) On July 11th, I decided to cancel my order to get a refund as the other 4 items have not arrived. They refunded me $14.65 of the $67.89 that I spent (item received was $4) All customer service is automated responses only, even when I tried to take to upper customer support level, nothing but automated responses that never helped me! On July 27th, I received 2 more of the items I ordered which both were also FAKE from the brand name I thought I was ordering. One of the items when I opened it was not new in package, it was not in a package at all and no instructions and pieces were missing so it doesn't work, it appeared to be an used item that was probably returned. Can't even imagine trying to return anything with their horrible automated customer service. So I feel I was scammed by Wish.com! I Do Not recommend Wish.com! You will not receive what you ordered and it does take 3 months to get your Fake items!

Complete crap from start to finish. Sure, the prices are cheap on some items, more expensive than other websites on others. Just assume any "name brand" that you recognize is counterfeit. Ordered about ten items, only received three. Several months have passed and they just keep updating the "delivery date" further and further out. Of the items I did recieve, 3000 mAh rechargeable batteries that all three of my chargers rejected as "faulty" and my mAh tester reported at 10% that capacity. Electrical probes that are very clearly cheap and so flimsy that they're unusuable... while the listing shows big, robust probes. And the best one yet, an empty envelope. I went to the website to report a problem, it indicated that an item was being sent out, and simply went to "delivered." Custome service is a joke, refuses to help, says they need the empty envelope to issue a refund.

I order a Bluetooth transmitter with cables only to receive the product missing important cables, my whole purpose of ordering. When I proceeded to send a message to customer support they failed to admit the error. They promised you a product but fail to provide. They have lots of false advertising. Beware what you order.

So yeah, awful experience. I ordered a couple of pillows for my son and have yet to receive them. I ordered them at the beginning of May 2020, received a shipping notification, but nothing ever arrived. I contacted the support 3 separate times. Each time they took any where from 1 week to 2 1/2 weeks just to respond with what looks like an automated response.

"Hello xxx,
Thank you for reaching out. It looks like your last transaction was unsuccessful and your payment was not processed. We placed a temporary hold on your account to protect your financial data.

We will need to verify that you are the cardholder in order for us to remove this hold from your account. Please send over the following:

* Your photo ID with only your name and image shown"

Two things come to mind when I read this. First, I can prove my card was charged for the full amount shortly after ordering, the charge still exist today. I sent them a screenshot of both the order and my bank statement, but apparently that's not good enough. Second they requested I send a copy of my personal ID. I will not be sending anything to them when it comes to their request of my ID, even if it's just a picture and name. REALLY, horrible customer service. I will NEVER buy from this site again, so they can enjoy the last $20 I'll ever give them. Yeah you read that right, all of this over a piddly $20.

My orders were over 200.00 dollars they cancelled all bargain s I never recieved most of the order it is a scam I have tried to contact them their remarks button is off please do not trust them they have my money if they make this right I will let u know