WishReviews 8,284

I ordered a clothing item from Wish.com. The site stated that these items run true to size so I ordered the size I have been for the last 50 years - XXL. I paid with PayPal.

First Wish charged my PayPal account for two identical items. I got that reversed. I placed the order on May 9,2020. They processed the order on May 10 and told me that it had shipped on May 13th with an estimated delivery date of May 14th to May 29. The item did not arrive and the tracking information stopped on May 23rd.

Then Wish sent me an email asking if I had received the item. I told them that I had not and requested a refund because it seemed that the order was lost in China. The changed the estimated delivery date and sent me a copy of their terms which state that you cannot get a refund as long as they keep changing the estimated delivery date.

I tried to point out that Wish had not sent me (and probably did not have) any tracking proof that the item was moving through their shipping process. They just changed the estimated date to keep from having to send me a refund. So, I protested the PayPal payment and when I still had not received the item 35 days after the estimated shipping window closed, PayPal sent me a refund. Wish had never responded to PayPal's request for additional information. Good on PayPal, bad on Wish.

90 days after I ordered the item, and still without comment from Wish, the item arrived. It does not fit (far too small - I probably should have ordered a 4XL which would be the equivalent of a U.S. 2XL). And it was very poorly made. I know, I know, I already got my refund from PayPal and so can't try to get Wish to send the right size. But I really wanted what they described for use during the hottest part of the summer. Now I have nothing and even though I paid nothing, it is too late to fulfill my need for this summer. So, I will never buy from Wish.com again and I wish I hadn't tried in the first place. Be warned. This is not a reliable vendor.

This was my 1st experience ordering from Wish, and it has been a horror of ordered items getting to me 3 months after ordering, STILL HAVEN'T received my bras, my spaghetti strap tees, etc. They have had MY MONEY for months; and I have repeatedly asked for my money back, since my merchandise HASN'T ARRIVED. BUT NO MONEY, NO MERCHANDISE. SUE THEM? I wouldn't advise ANYONE to order from this awful place! A VERY UNSATISFIED CUSTOMER.

DO NOT BUY FROM ALI EXPRESS. It is a lottery rigged against you.

I have bought a number of items from AliExpress, because my initial experience with buying Lego clones from them was reasonably positive. It was when I started buying electronic goods and clothes from them the experience rapidly went down hill.

Despite making clear enquiries about the quality and accuracy plus warranty of the goods before committing I was taken to the cleaners.

Clothes were delivered way too small to wear, and of inferior fabric and finish, but the worst was the electronic items, cables, adaptors and USB Flash Drives that were simply unusable forgeries. When you dispute the purchase with ample proof (I thoroughly tested each item), they throw you into a loop where they ignore everything you have posted in response to their ever increasing demands and string you out till they abruptly close the dispute.

My recommendation is DO NOT BUY from AliExpress. Even though I made some successful purchases I overall lost more money than I saved. It was always uncertain how much I would pay, with all the supposed discounts, which then got extras loaded on top when you confirm, but just avid them. If you must buy from eBay which has a decent dispute resolution. AliExpress is just a front for too many crooks.

AVOID AVOID AVOID.

It simply is too much trouble, lost time, feeling of being had and ultimately no savings whatsoever.

This is the worst online shopping site I have ever used. On the BBB there are dozens of people like me who never receive their orders. I made an order (and paid for it) on May 28,2020, that was supposed to be here mid-June, and it is now mid-August. They keep pushing their delivery date forward and there is no way of contacting a person that works at wish.com, not by phone, email or chat line. Their chat line is automated by a computer system with auto responses. Amazon doesn't process your money until they ship the item, this company has had my for 2.5 months and counting. Dee

Ok I understand if shipping is delayed due to the pandemic... but for wish to tell me that the refund policy has expired? And I have to use wish cash? Instead of actually going and getting my product from another company? Because it worked out so well before!?!?

I orderd 18 items form them I have not received one and cannot get a refund for 16 of them?... this is after waiting 5 months for the items to arrive. Save yourselves the hassle of this B. S. company and buy somewhere else!

I have ordered many items in the past and they came usually on time. But now with Covid I have waited 5 months for some items. None have come at all! Now there is no option for a refund either and no option to contact support. They dont get back to you. It is criminal that they are in business when they know customers will not receive any of their items. Do not order for christmas because nothing will come. It is a complete joke now!