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Wish Reviews Summary
The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.
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This is the worst online site which provide low quality products with no similarity to their advertisements. Stay away from WISH and save your money
I ordered a men's watch ($17) on May 13,2020. Still don't have it and each time I ask, its coming next month. This company should be outlawed for being so unethical. Ironically, the same watch is on their website today with a delivery date of September, 6. Avoid this company, they may be bankrupt soon.
Hi Dan. Your experience is very important to us and we'd like to provide you with a solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. Thank you!
I ordered two rings from wish on June 9th and received an email on July 7th that my rings were delivered. I checked my mail and had regular mail and packages, but nothing from wish. When I contacted them I was told due to COVID-19 that there may be some delays with shipping and to wait until September 17th for them to come, and if they didn't by then to then contact them.
I've been checking periodically on the app for updates and yesterday was told it was out of the refund range because a month had passed. I received two different responses (I had to file a separate complaint for each ring), where on one ring I was told that it showed on their end that it was delivered and it was too late for a refund.
On the other ring I was told to wait until September 18th for the ring to be delivered. I have asked why I am getting two Very different answers and which one is correct but I am constantly ignored.
I will never buy from wish again. They have scammed me out of 90 dollars and are refusing to make it right in any way.
I'd accept either a refund or them resending the rings (who knows if I would actually receive them then, though).
Don't waste your time or money on wish.
Hi Sarah. We want to learn more and to provide you with a permanent solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.
Don't trust them. I lost €180,00 for goods not being delivered! They are untrustworthy evil robbers. Do not use, they have no self worth
Hi Craig. This is far from the experience that we strive to provide and want to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to hearing from you.
I ordered 2 paint by number sets in March. We're due in June then July. Now almost September and I can no longer log in to see. The website just keeps buffering at the login?
Hi Jocelyn. Your experience is very important to us and we'd like to provide you with a solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. Thank you!
They can take money from you and then NOT supplying you anything. I'm trying to refund an item I didn't get but they hiding behind the fact that I cannot force them to bring me back my money - shame on them
Hi Yoav. Your experience is very important to us and we'd like to provide you with a solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. Thank you!
Had been purchasing from vendor and other than slow delivery of lower quality than expected and sizing of clothing being absolutly bogus, I was at least receiving the items. To offset the outragous delivery costs, I decided to try having the items delivered to Global US Marketing Services, 5130 N. 19th Ave, Suite 7, Phoenix, AZ. The place dhas NEVER been open during their stated business hours, and the phone voice mail at *******571 is full. Now I get email saying I missed the 15 day window to pick up items I paid for and they are charging me a 50% restocking feed. THIS IS A ROBBERY SCAM. STAY AWAY1
Hi Ellen, we're here to help! We'd like the chance to turn your experience around and to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.
Be care don't deal with them, they have a bed quality and they sold some purchase didn't fit the North American standard and they didn't accept to change or refined
Hi Noaman. We're here to help! So we can learn more, please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to your response.
Products often not working, shipping costs exorbitant and takes much too long to reach the destination. It is better to buy on eBay as a refund is guaranteed and it does not take forever. I purchased a wig 5, months ago; never received any refund.
Hi Elsavita. This is far from the experience that we strive to provide and want to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to hearing from you.
IF you decide to buy from this outfit be sure to pay with PAYPAL and like all the items that I ordered that NEVER came, I had to open a dispute with Paypal to get my money back. I do not like the game they are playing. I think they think that because their prices are sometimes LOW that if it does not arrive that we will not bother to come after them to get our money back. Really lousy way to make a living.
Hi Jennifer. Your experience is very important to us and we'd like to provide you with a solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. Thank you!
Do not buy from this company. Been trying to get a refund d for 3 months now on a RC car i never received. Keep giving me bs excuses on y they haven't refunded me. Do not buy from wish...
Hi Russell. We're here to help! So we can learn more, please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to your response.
I ordered some shirts for my daughter in beginning of July. Now is end of August and I don't have any info on tracking. No possiblity to claim. When I click track a package it is showing Error msg. Worst online ordering page. Nothing similar to ebay where you have buying protection. DO Not buy from wish since is clear scam.
Hi Emir. Your experience is very important to us and we'd like to provide you with a solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. Thank you!
You might be lucky and get the correct product. However if there is an issue, and they don't want to refund the product, they go as far as changing the title of your order and make the item reference disappear.
Hi Veronique. This is far from the experience that we strive to provide and want to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to hearing from you.
DO NOT PURCHASE FROM WISH.COM
It's a scam web site: bait and switch. Products and merchants are not quality
Hi Lee. Your experience is very important to us and we'd like to provide you with a solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. Thank you!
No way to contact seller or customer support. Refund not possible until after latest projected delivery date but that date keeps changing!
Hi John. We want to learn more and to provide you with a permanent solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.
I've been pretty happy with Wish for a few years; ordered maybe 30 items and aside from a few bloopers, everything was fine, and most were delivered within 30 days. Then, starting in April, the wheels fell off! 3+ months after ordering, a few items have started to dribble in... so far have received 4 out of 8 items, 2 of which were nowhere near what I'd ordered. Still waiting for the last 4 items. Oh well. I wish Wish could do better than this.
Hi Swann, we're here to help! We'd like the chance to turn your experience around and to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.
NEVER USE THIS COMPANY! A COMPLETE RIP-OFF. ORDERED 7 ITEMS LAST 4 MONTHS. RECEIVED 2,4 LOST, 1 RETURNED DUE TO FRAUDULENT LISTING BUT NO RETURN MONEY YET WHICH IS 5 WEEKS OVERDUE. INCLUDES PIC OF "LARGE" SHIRT WITH FRUIT OF THE LOOM LARGE T-SHIRT BEHIND IT. NOT EVEN CLOSE IN SIZE. I HOPE THIS COMPANY ROTS!
Hi there, we're here to help! We'd like the chance to turn your experience around and to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.
I think my title says it all. I ordered products on June 22,2020. My original delivery date was first scheduled for July 2020 and since then it's been pushed back three times with the new delivery date schedule for October 20,2020. How in the hell is this possible? I've ordered multiple product from Amazon since then I have arrived. They claim the delay is because of covid-19 that's bull$#*!. There are many companies who have managed to figure out a way to provide reasonable delivery during Covid. Do not waste your money ordering from this company. How they are still in business is beyond me.
Hi Toshiba. We want to learn more and to provide you with a permanent solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.
Unfortunately, some items ordered 3 months ago, have not been received yet. The sellers constantly change the delivery time! I'd never buy anything from the Wish anymore. Wasting time!
Hi Farhad. This is far from the experience that we strive to provide and want to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to hearing from you.
Paid for my order May 15, still nothing but spam. I don't order more stuff until first order is delivered.
Hi Helmut. Your experience is very important to us and we'd like to provide you with a solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. Thank you!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Smitha. This is far from the experience that we strive to provide and want to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to hearing from you.