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Canada
3 reviews
20 helpful votes
Follow Mike P.
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When ordering items that are way below the cost of similar items in the stores near you, don't expect to get a Rolex Oyster for 4$ + 4$ shipping cost. The only items that I can buy at that price, are at Dollorama or some other dollar+ store... I received the smart bracelet last Friday and it works as well as advertised. Go check out jewellery store and ask for an inexpensive watch and they will show you a variety that may start at a few hundred dollars. Having had companies myself, there are always complaints, that are quite true and personal opinions. Just remember that if you want high or better quality, why are you buying a 4$ watch, ring or necklace? Don't get me wrong, in all my purchases, I had comments to give only 2 times for something that did not resist. Thanks Wish for being there. Thanks Mike.

Date of experience: August 28, 2019
Arizona
1 review
0 helpful votes
Follow Danica M.
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Not always happy.
February 23, 2018

My review is that most of the descriptions of the products don't make any sense, have words that have nothing to do with product. Sometimes it says cotton and I get a polyester see-through shirt, shorts, ect., that I didn't want.

Date of experience: February 20, 2018
Michigan
3 reviews
17 helpful votes
Follow Deb A.
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Quality items and cheapest prices. You have to remember the sizes are very small when compared to USA sizes, A US Medium is an XL size when buying from most Wish shops. Always check the size charts. Remember to also check the cost of shipping and to expect your item. Refund policy is very good as well. Some items fail to show up, but you will get a credit.

Date of experience: September 3, 2017
Illinois
1 review
2 helpful votes
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Waste of money
April 28, 2017

Everything is super ugly. Nothing is worth even A dollar... save your money& time! Pure junk! Most items are tooo small- or already broke- I can only say the good thing is that most things came before the date they were suppose to... sad I wasted my time and $$

Date of experience: April 28, 2017
New York
4 reviews
14 helpful votes
Follow Lidell B.
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Deceptive site
September 20, 2018

Please be careful when your buying clothes from WISH.COM. That is another Chinese site, the sizes are not comparable to American size and it will cost you more to ship it back to China. Also, watch out for delivery fees, everything that you place in your box has a different delivery fee. You can end up paying more for delivery fees that the cost of the items.

Date of experience: September 17, 2018
California
1 review
6 helpful votes
Follow Dave B.
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Wish is a scam
April 27, 2017

I signed up for Wish because they have really good deals. A couple days later I had someone charging gas to my credit card on the other side of the country. Coincidence? I doubt it. I have never had someone hack my card before or since. It seems like their main business is to collect credit card numbers and sell them. I closed my Wish account the next day.

Date of experience: April 27, 2017
California
1 review
5 helpful votes
Follow Violet F.
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Read reviews, look at ratings, see how many other people bought it and look at THEIR pictures of the product to see if it is to your liking. I have bought jewelry, toys, lingerie, and makeup from Wish. I have yet to be disappointed. I order gifts for people 2 months prior to ensure it gets to me on time. It is a great way to save money. Just think ahead.

Date of experience: January 10, 2017
Oregon
1 review
6 helpful votes
Follow Cheryl F.
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I have purchased a fair amount of merchandise from Wish, but noticed that the price advertised is not always the price you pay. All items sold for 2 to 5 dollars more then ad price plus shipping. Found a really cute coat and was advertised for 9 dollars. When I got to the point to pick a color. The price was 30 dollars plus shipping.
They don't give you a way to ask why they advertise one price and charge another.
I don't recommend Wish anymore.

Date of experience: January 7, 2017
Alabama
1 review
6 helpful votes
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Scam
March 9, 2019

Just received my phone yesterday that i had order last week from the app but apparently they sold me a phone that didn't seem to work at all as i kept trying to get it to turn on with the power button on the side but no luck with that or getting it to charge up. So i won't be ordering anything else from that fake app ever again.

Date of experience: March 9, 2019
New Mexico
1 review
0 helpful votes
Follow Shahjadi L.
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I will never purchase anything from wish.com. It has been 45 days since I ordered a handbag they didn't ship my item yet. This is absurd. No way to contact.
I would never recommend wish. I wish I could rate 'zero'.

Date of experience: June 4, 2020
Wish C. Wish Rep
over a year old

Hi Shahjadi. This is far from the experience that we strive to provide and want to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to hearing from you.

Canada
1 review
9 helpful votes
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So far, so good
February 14, 2016

Bought a few items so far a few hair pieces and a dress for my daughter... they were all nice, I read the reviews before buying... you need to be reasonable with your expectation when you only spend a few dollars..

Date of experience: February 14, 2016
Israel
1 review
1 helpful vote
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Dissapointed
June 19, 2018

Shopped a lot and was willing to accept the delayed deliveries, but when an item didn't arrive I was told that I couldn't get a refund as it is too late. How can I tell if something will arrive or not- while waiting for over 2 months for each package?

Date of experience: June 16, 2018
Arizona
1 review
0 helpful votes
Follow Raul E.
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6 weeks the mask that I ordered has not arrived yet. I wish I knew merchants here are in china. They won't refund my money. The email just said it's on it's way. Wait few more weeks. Don't do business here.

Date of experience: May 4, 2020
Wish C. Wish Rep
over a year old

Hi Raul. This is far from the experience that we strive to provide and want to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to hearing from you.

New York
1 review
1 helpful vote
Follow Leslie C.
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I thought I would love the App. Local never can get a reply. I ordered for Christmas and paid extra for shipping. The app. Told me dates of arrival, then I got an email that said I was charged but it would be delivered in January. Not Christmas went in to track and app just a circle that spins and never comes up. Plus shipping was more than the gift "app sucks "

Date of experience: December 17, 2016
New York
5 reviews
13 helpful votes
Follow Rosi S.
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I have been dealing with Wish for almost a year and I have gotten good items as well as some real garbage. I had made many orders last month about 40 different types of items. About 15 items were not delivered. Oh... I get refunded but I will no longer be wasting my time and money on a company whose sellers can't or won't deliver on time. Most of their ratings cannot be trusted since they are probably using employees... shills or possibly even using random photos of persons illegally just to give them an air of a great company. I have online debates with them all the time and it's always hit and miss with them. Don't buy electronics from there BC they are not the real deal. I am starting to order only minor items from there since they can't be depended on. They got better for a while and then went back to their old tricks.

Date of experience: March 15, 2016
Florida
1 review
1 helpful vote
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Not at all flattering!
July 6, 2018

I ordered multiple clothing items. It is recommended to order 2 sizes up "to fit American body type". So what i actually recieved were 3 shirts and one dress(bag) that are so see through they can't be worn in public and they fit like maternity clothes! I do not recommend buying clothing from wish.

Date of experience: July 4, 2018
Australia
1 review
6 helpful votes
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Wish Theives
April 2, 2016

Ordered some goods on this site, they took my money but failed to deliver the item.
Despite several Customer Support messages they gave me the run around and said that I had gone past my 30 day money back guarantee. Problem was that I had never received my item!
What can you do?
Contact PAYPAL and lodge a consumer complaint against them.
PayPal will investigate and you may get your $$ back if they believe you have not received the item you purchased.
I will never be using Wish again, they are fraudulent and hard to deal with when things aren't delivered as promised.

Date of experience: April 2, 2016
Nevada
1 review
0 helpful votes
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The worst custmoer service ever.
June 15, 2018

Look at my order history. I've had over 15 refunds on items I've been waiting over a month and a half for. This company or the call center they have employed sucks! They don't care about customer service, this site is crap. Why have an English app if know one in customer servise speaks English? Stupid waste of time and effort.

Date of experience: June 12, 2018
Mexico
1 review
0 helpful votes
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Late shipping
June 14, 2018

All my orders were late. They came 2 months after the receiving date and in most of the cases the products were bad, nothing like the picture or they were broken. Horrible experience. I do not recommend buy on wish anymore

Date of experience: June 12, 2018
Illinois
1 review
0 helpful votes
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WI Wtf
June 14, 2018

I'm tired of the misrepresentation of items. Also, they take to long to get here and if its not what I ordered its to expensive to send back. I've had several items that don't come at all! I spent I think more than a 1000. 00 it would be nice to get a good discount one of these days. I mean a better one than offered now.

Date of experience: June 12, 2018

Overview

Wish has a rating of 1.7 stars from 8,289 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Wish most frequently mention customer service, delivery date and credit card. Wish ranks 590th among Marketplace sites.

service
868
value
828
shipping
847
returns
733
quality
779