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Sweden
1 review
0 helpful votes
Follow Katrin N.
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You get what you pay for... cheap
February 23, 2018

Most items looked better in the pictures. The clothes rarely fit. Long wait most of the times and some items broke immediately. On the positive side there were some things I would not have found in a regular store. A few things lost in mail, but wish gave me money back for them.

Date of experience: February 20, 2018
Kentucky
4 reviews
6 helpful votes
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Awesome sauce
July 1, 2015

I ordered small things, just to see how fast shipping is and the quality. Have to say, came sooner then thought and I love my new stunner shades (sun glasses)! They r da bomb. Do it! Now. What are you waiting for!? Do it! -Shia lebouf-

Date of experience: July 1, 2015
Canada
2 reviews
4 helpful votes
Follow Jacklyn G.
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The items do take a long time to arrive and what you get probably will not look like the picture. Everything I've ordered has eventually arrived, or been refunded. I like about two thirds of it, and throw away the rest. I get the quality and service I would expect for the price.

Date of experience: May 5, 2017
Texas
1 review
3 helpful votes
Follow Mark D.
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I recently downloaded Wish from the app store. I couldn't believe how low the prices were. It made me wonder if maybe it was too good to be true. I checked the Better Business Bureau and they have an A+ rating so I decide to order a few things for my nephew's birthday. Everything arrived in a couple weeks and was great quality. My nephew loved his gifts. Will be back to shop again.

Date of experience: July 1, 2016
Australia
4 reviews
15 helpful votes
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I ordered nearly $80.00 worth of goods through wish, waited a week then got an email saying I was being refunded the order. They couldn't fulfill it. Why couldn't they have told me that when I ordered the stuff at the beginning, so what you see online probably isn't even there. Garbage... don't waste your time even looking.

Date of experience: August 5, 2015
Washington
1 review
0 helpful votes
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Very Happy
February 26, 2018

I have been ordering from Wish for 1 1/2 years now. I am 95% happy with my purchase's. You need to give Wish 30-35 days for most orders. Some of the items did go right to the garbage as junk but not too often and I always write a review to hopefully help future purchaser's. If an item didn't get to me by 35 days, they will always refund. I also write every item I buy down with date, amount and good description of item so I can cross them off when received as things will not all arrive at the same time. I purchased a lot of jewelry making items as they are sooooo much cheaper but so are a lot of items. Shipping is high but added up you are still saving $$$.

Date of experience: February 24, 2018
Kansas
1 review
5 helpful votes
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Customers services sucks.
November 28, 2016

No one reads the emails. The have pre-set statements and just push a button. I have 26 emails going back and forth were they haven't even read what the problem is. Calling them is a joke, the phone just rings endlessly. I will never order from wish or house again. Worst services ever

Date of experience: November 28, 2016
New York
11 reviews
21 helpful votes
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You get what you pay for.
September 5, 2019

Clothes all run extremely small. Electronics support devices like charger cords are hit or miss. Make up brushes, party favors and little gimmicky items are worth getting here because you can't beat the price. Just plan well in advance because shipping takes forever and is very unreliable. On the bright side, they are more than willing to refund money and / or resend upon request and the refund process is extremely easy.

Date of experience: September 4, 2019
Israel
1 review
1 helpful vote
Follow A B.
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Meh
March 11, 2018

Wish is ok I guess but the vendors sell junk. Bought sexy male underwear from them. The ones with the detachable crotch were reasonably comfortable but the snap restraining the nads on the bottom broke off after a use or two. This happened in two pairs. These Asian garments are definitely not designed for Afro/European male parts. If you are delicately proportioned in the down there regions, this might be a win. I also bought torn up mens jeans. They looked nice, but aft the first wear I had to bring them to a local Taylor to have the from snap replace because it broke.

Date of experience: March 9, 2018
Ohio
1 review
0 helpful votes
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Scam
January 3, 2020

I bought several items. I got a few and was actually happy but every item I bought that cost more than 20 dollars never came. It shows they were delivered but it's wrong. I have no way to actually talk to anyone and even see about a refund. This app is a joke

Date of experience: January 3, 2020
Virginia
1 review
3 helpful votes
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Ordered a simple tiara for my granddaughter two weeks ago... first told delivery February 9... did not come! Emailed them asking where it was... was told 13 th! Did not come! Emailed again and was told in transit! I know it was made in China... surprise! I didn't know it was taking a rickshaw! Here it is the 17th and still not here. Just received another email saying March 5! So much for Valentine's day! Maybe it'll make it by Easter! FIRST TIME ORDERING! NEVER AGAIN!

Date of experience: February 17, 2017
Italy
1 review
1 helpful vote
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Lots of discounts
October 23, 2019

Recently I made a purchase on wish concerning small and loose items to see if the shipments work (fishing lures, very competitive as prices).
Everything arrived within three months, in various packages of 3 products each.
I paid everything at a very low price (30 products/5)mainly thanks to various discounts and coupons that you can also use and i'll leave you: (discount up to 50% the cart with the shipment)( yltwdyp)

Date of experience: October 21, 2019
Michigan
1 review
5 helpful votes
Follow Barbara K.
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Every purchase made is always a great price along with discounts with your purchase at check-out. Always a great bonus. You typically can't ask for more. All items are exactly as described. If there is ever a problem, Customer Support is right there to immediately resolve the issue. I'm a very satisfied shopper.

Date of experience: March 3, 2021
New York
1 review
0 helpful votes
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Buyer/Seller Beware! Found a bunch of items that were being sold with out proper license from the Patent holders. When asked to remove these items we were told that is wasn't their(wish.com) problem and we should sue them. This could be cause for a class action law suit. If your IP is on this site let us know and we can all suit this Billion dollar company together.

Date of experience: July 20, 2021
Canada
1 review
0 helpful votes
Follow Aniket B.
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It takes a terribly long time to receive your items (i have yet not received what I ordered 2 months ago). They do not abide by their delivery dates but always keep pushing the dates forward, they do not allow you to cancel the order citing item is already shipped. All the reviews on their site/app look fishy as they mention fast delivery but everywhere else people are saying delivery is slow and uncertain. I strongly advise against using this scammy platform. Spend a little more and at least have your product!

Date of experience: July 5, 2020
Wish C. Wish Rep
over a year old

Hi Aniket. This is far from the experience that we strive to provide and want to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to hearing from you.

Georgia
2 reviews
0 helpful votes
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Wish sells crap
July 11, 2020

I ordered a puzzle that took over two months to arrive. It came in a cheap box that was totally crumpled on arrival. The puzzle pieces were so cheap and thin they would not even stay together. The paper backing was not cut correctly so it made working on the puzzle much harder. Trying to return this junk was not easy; the site is not user friendly. Stick with Amazon. They make it so simple.

Date of experience: July 11, 2020
Wish C. Wish Rep
over a year old

Hi Bob. This is far from the experience that we strive to provide and want to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to hearing from you.

California
1 review
0 helpful votes
Follow Mohammed A.
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Bad management
November 23, 2020

Very bad online shopping site. Items received not as advertised. I ordered 10 items 3 of them had some issues:- I got one item instead of 2 items advertised when contacted customer service they replied that they r sorry and will contact the warehouse to check it then they sent me a discription of the item.
The second issue also I got one solar light instead of 10 of them with irrelevant answer and excuses.
The 3rd order has 2 items one of them damaged not working.
Their prices are tempting but no credibility at all. When u compare it with Amazon. Wish is a big headache and scam.
Don't waste ur money or fall in this trap.

Date of experience: November 23, 2020
Wish C. Wish Rep
over a year old

Hi Mohammed. This is far from the experience that we strive to provide and want to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to hearing from you.

Texas
1 review
2 helpful votes
Follow Mike C.
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Poor in all departments
January 31, 2017

I am a very unsatisfied customer. I found the product that I bought from your website to be of inferior quality. The shipping was three weeks late, and the product did not fit. Now I can not get customer support to answer my emails or give me a solution on how to return this garbage for a refund.

Date of experience: January 31, 2017
GB
1 review
0 helpful votes
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No refund
May 27, 2020

Ordered a XL Cashmere Jumper. Size was so small I couldn't get my arms into the jumper. Would fit a 12 year old child, maybe. An extremely complicated method to raise a complaint. When going through all the steps, basically I was ignored. No refund given. I will never buy from this site again.

Date of experience: May 27, 2020
Wish C. Wish Rep
over a year old

Hi Angela. We want to learn more and to provide you with a permanent solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.

Utah
2 reviews
1 helpful vote
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I love Wish.com!
June 17, 2018

Overall, I'm mostly happy with my experience. There's been only a few issues with not receiving my items. I've spent a lot of money on this site and I love it! Wish I got everything I ordered but not the case.

Date of experience: June 15, 2018

Overview

Wish has a rating of 1.7 stars from 8,289 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Wish most frequently mention customer service, delivery date and credit card. Wish ranks 590th among Marketplace sites.

service
868
value
828
shipping
847
returns
733
quality
779