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Missouri
1 review
7 helpful votes
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Hahahaha Idiots!
July 10, 2017

I'm sorry. I find it extremely difficult to take people seriously when they are unable to use basic punctuation in a review. It sounds uneducated. A similarity I have noticed in most (not all!) one star reviews is that the writer doesn't either know how to, or have time to, write a review that actually makes them seem intelligible. Not only does it make you look like a dumbass, you also come across as not being credible. If you want others to start taking you seriously, slow down and actually take time to form an intelligent response. Also, Summer P., no one can "waist" your time honey. Crack open a book!

Date of experience: July 10, 2017
Australia
1 review
3 helpful votes
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Terrible but funny
June 29, 2017

You get what you pay for. I ordered 4 things before I checked the reviews. Got emails to say items had been sent. Looked at the reviews and deleted my account. I didn't even care about the 60 bucks I spent. Got a dress in the mail today. LOL 3 sizes too small, wrong colour, zipper that broke as soon as I tried to unzip it and bits of cotton hanging off the dress in 3 different places. It's the most see through cheap fabric and the lace has a yellow stain that looks like it's been bleached but they decided to use it anyway. Can't really blame them if these girls are making this crap ffor $#*! wages. I'm taking it to my dressmaker friend just to have a laugh but for 10 bucks what do you expect. I'm pretty sure the other items I ordered won't arrive now but if they do I'll be sure to put up another review. I went cheap. I got cheap. Hahaha lesson learned. A two dollar store will be better quality.

Date of experience: June 29, 2017
Canada
1 review
0 helpful votes
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Terrible people
January 23, 2021

I bought a watch. On delivery, the second hand moved one second right, then left, just to be repeated. I sent them a video showing that action and they replied, better luck next time. I will not deal with these shysters' again.

Date of experience: January 23, 2021
Wish C. Wish Rep
over a year old

Hi Warren, we're here to help! We'd like the chance to turn your experience around and to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.

Italy
1 review
6 helpful votes
Follow Claudio P.
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My last wish order
November 26, 2019

Recently I made a purchase on wish concerning small and loose items (fishing lures).
Everything arrived within three months, in various packages of 1 product each.
I paid everything at a very low price (30 products/5)mainly thanks to various coupons that you can also use and i'll leave you: (discount up to 50% the cart with the shipment)( yltwdyp)

Date of experience: November 26, 2019
Wisconsin
1 review
1 helpful vote
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I order multiple items they came in little packages all squished (silk flowers and crafts) bad quality wrong sizes and incomplete shipments I called contact customer service and they were unable to give me answers about the shipments after 2 months I'm still waiting for my refund

Date of experience: September 13, 2019
Georgia
1 review
0 helpful votes
Follow Fred F.
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The Better Business Bureau has over 4000 complaints against Wish.com in the last 3 years alone. SCAMtastic. Don't waste your money here, because, as the Better Business Bureau says, they will send you either nothing in return, or an incredibly inferior substitute. Leave while you can. These deals really are too good to be true.

Date of experience: June 17, 2021
Wish C. Wish Rep
over a year old

Hi Fred. Your experience is very important to us and we'd like to provide you with a solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. Thank you!

Pennsylvania
1 review
2 helpful votes
Follow Phoebe M.
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Things sold for 8 dollars are marked up to 30 in your cart, they slap a timer on your cart to create a sense of urgency, you can't be positive that what you are looking at is what you're going to buy, you can't even BUY things with a valid card half the time, and if you do manage to get through all of this, the product is rarely what was being advertised, or the quality is pretty much garbage. Don't even bother giving this site a minute of your time.

Date of experience: September 8, 2020
Wish C. Wish Rep
over a year old

Hi Phoebe. We want to learn more and to provide you with a permanent solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.

Canada
1 review
0 helpful votes
Follow sonja p.
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They blame Corvid19 for not delivering but I think they are using the epidemic to stuff their bank accounts. They do not care about customers. Hope more people read reviews and put them out of business.

Date of experience: July 12, 2020
Wish C. Wish Rep
over a year old

Hi Sonja. We want to learn more and to provide you with a permanent solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.

Canada
1 review
0 helpful votes
Follow Darren S.
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Recently ordered 2 items of which clearly aren't what I ordered. Wish has stalled and denied wrong item sent on 1 item and am still waiting for a settlement on the second item.
It is absolutely horrible that they are able to operate with so many repetitive issues. I'm of the opinion that there may be deliberate attempts to avoid or scam consumers.

Date of experience: November 27, 2020
Wish C. Wish Rep
over a year old

Hi Darren. We're here to help! So we can learn more, please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to your response.

Canada
1 review
5 helpful votes
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Very disapointed
December 19, 2016

Over 11 orders never arrived. I was expecting these all before Christmas this year. I ordered some in September and some in October. I contacted support and they tell me all packages got lost in transit. How does that happen? I feel like they never shipped them out... At least they re funded me but I'm still extremely disappointed that I never received my items.

Date of experience: December 19, 2016
California
1 review
1 helpful vote
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Don't be deceived!
February 8, 2021

I read so many bad reviews about wish but I decided to give them a try bc of the low pricing and free shipping. ALL the items I received looked nothing like the actual item I ordered. This site is perfect if you like throwing your money out the window in exchange for junk. Another issue I had was some of the items doubled in cost after checkout?! Wtf wish.com?! You guys are scum and so shady. I felt compelled to write my first review to warn others.

Date of experience: February 8, 2021
Wish C. Wish Rep
over a year old

Hi Susan. We want to learn more and to provide you with a permanent solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.

New York
2 reviews
13 helpful votes
Follow Matthew L.
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Purchased a Samsung Galaxy S7 smartphone from Wish.com with 'Expedited Shipping'. They never listed the shipping type nor offered any other shipping types and nor did they offer shipping extras like insurance or signature confirmation. The seller shipped my $200 phone via USPS Parcel Post (the cheapest option available) and when my item never arrived, Wish just threw up their hands and said "Sorry!" and ignored my support tickets for help. Was never granted a refund or store credit. Took my money and ran.

They are middleman scammers with the worst support. I wouldn't spend $1 there.

Date of experience: August 31, 2018
Texas
2 reviews
3 helpful votes
Follow Pily T.
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I ordered some things for good price, mostly paid shipping and the items don't look exactly like the picture BUT they were okay. Jewellery is not as high standards, phone cases are ok if you just want to have one. Pencil pouches are pretty good may have different coloring and I am still waiting on a couple more things. Overall everything is ok nothings special.
I do recommend you go to the reviews in the product you want to buy. There are a couple of tabs following and people usually get points for giving their reviews in videos, pictures, or just comments. Check those reviews they help. And you can see what the customer got instead of just the promoted picture

Date of experience: September 9, 2018
Maryland
1 review
16 helpful votes
Follow chris w.
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I have 3 kids and I am always ordering items online. My 8 year old son loves Pokemon, he wanted to use his own money to buy Pokemon cards. He found wish.com and showed me how amazing the deals are. I was skeptical, it just looked like a scam site. I registered and ordered $19.95 in Pokemon cards. My credit card was charged the day after the order. That was on October 5th. It is now November 14th and nothing has arrived. I have never received a confirmation email that my order was received and have no shipping or tracking information. I have sent 5 emails to their pathetic customer "no help" department. You cannot call them and talk with a person. Their email team does not read my gripes. It is a total bunch of crap. DO NOT WASTE YOUR TIME OR MONEY trying to buy from this company.

Date of experience: November 14, 2016
Rhode Island
1 review
2 helpful votes
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Stole my money.
September 2, 2020

Ordered a pulse ox in April. Never came as promised and kept blaming Covid. After 4 months and only a refund of $4.00 for delivery charges still no product. Several emails sent to them and only get the same generic response. Now it looks like all that they will give me is a store credit. Saying I do not qualify for a cash refund because of their return policy. I did remind them that they kept pushing up the delivery date, if not received by 8/31/2020 I could request a cash refund. Highly recommend to buy elsewhere.

Date of experience: September 2, 2020
Wish C. Wish Rep
over a year old

Hi Gary, we're here to help! We'd like the chance to turn your experience around and to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.

Washington
3 reviews
12 helpful votes
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Some orders arrive. Some don't. Some of the clothing I finally got was way to small for me. Their 2x size.is about a medium in North America. Gave it to my neighbors kids. Ordered about 40 purchases 4 months ago. Most are months past expected delivery date, I don't expect to receive them. Lesson learned. Anyone recommend a reliable online site? Thanks.

Date of experience: June 28, 2017
GB
1 review
0 helpful votes
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I bought a sewing machine to make masks for the people I work with in the NHS at an hospital in sheffield. IT like a toy. The photograph shows a MAN using it. What a waste of money. Not even going to bother to send it back. I wont be buying again from wish. I should have read the reviews before ordering.it's a rip off.

Date of experience: July 7, 2020
Wish C. Wish Rep
over a year old

Hi Maureen, we're here to help! We'd like the chance to turn your experience around and to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.

Maryland
1 review
1 helpful vote
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I was exited about all the good stuff for sale. I was dumb enough to buy 8 items the same night back in May., finally middle of June I was told I might get it in November to reach out to them in November. Now I am trying to get my money back. Can't reach anyone who will answer me.

Date of experience: July 14, 2020
Wish C. Wish Rep
over a year old

Hi Chas. We want to learn more and to provide you with a permanent solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.

California
1 review
22 helpful votes
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I love it!
December 15, 2015

I was hesitant to buy because of the reviews but I still gave it a try! I ordered 3 times already and I received everything I bought! Shipping took about 2 weeks and there was an item that got lost and they refund me my money and send me another item for free!

Date of experience: December 15, 2015
Australia
1 review
7 helpful votes
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All was good for me
October 21, 2016

Placed my order for less then half the price they are in the shops, received emails letting me know where it was all at and then 10 days later got in the mail, no problem at all.
I was worried after reading the reviews, but im really happy with how it all went.

Date of experience: October 19, 2016

Overview

Wish has a rating of 1.7 stars from 8,289 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Wish most frequently mention customer service, delivery date and credit card. Wish ranks 590th among Marketplace sites.

service
868
value
828
shipping
847
returns
733
quality
779