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Australia
1 review
22 helpful votes
Follow nikki s.
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I have ordered over $300 worth of stuff in the last few months and have had not one thing that im not happy about, its all been recieved before estimate due dates and my mother in law got a refund back for an item the same day,

Date of experience: October 6, 2016
Mexico
1 review
0 helpful votes
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Excellent service
August 18, 2018

It has been a great experience buying from Wish, service and product quality are great!
When having issues with delivery dates they are very fast in helping and aswering any type of questions I have had

Date of experience: August 16, 2018
Oklahoma
1 review
1 helpful vote
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No Help
May 24, 2020

I put an order through or items badly needed, after ordering they changed delivery date by10 days. Tried contact only response is automatically generated.
Order was do today, however, all items show to still be in China somewhere and most show no activity since the 9 th, it is now the 24 th! I
I will never do any business with them again!

Date of experience: May 24, 2020
Wish C. Wish Rep
over a year old

Hi Patty, we're here to help! We'd like the chance to turn your experience around and to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.

Canada
3 reviews
22 helpful votes
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I purchased men's running shoes. (Almost $60) Paid by credit card. Shoes arrived damaged. Soles not glued, wrong size, cheap poor quality. I tried to report the problem and apply for a refund but the shoes arrived with no purchase order. Website allows only contact by email with PO. Web didn't recognize my email or provide PO until weeks after the product arrival. I took pictures, uploaded complaint for refund and was refused because "30 days after purchase." what a rip off. They controlled the entire process and refused due to their own delay.

Date of experience: August 29, 2016
Ireland
1 review
1 helpful vote
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Price changes in seconds
September 11, 2020

Items appear under a google search at a good price. When you click through the link the price has increased. When you then add the item to your basket it again increases. Rip off and time wasting just to suck you in.

Date of experience: September 11, 2020
Wish C. Wish Rep
over a year old

Hi Ian. We want to learn more and to provide you with a permanent solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.

Canada
1 review
1 helpful vote
Follow Ness P.
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Every electronic device I have ordered arrived broken. It's a fake or no quality control from the manufacturer and these items have to be properly disposed of at the dump which also costs money and is bad for the environment.
Smaller household items have been wonderful and they don't hassle you when requesting a refund. They also don't require you to return the item.
It's hit and miss when it comes to any type of electronic device.

Date of experience: February 15, 2022
Wish C. Wish Rep
over a year old

Hi Ness. We want to learn more and to provide you with a permanent solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.

AE
1 review
1 helpful vote
Follow Aqeel S.
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I'll never ever consider buying again from Wish, I have ordered about 23 items a month ago they have been shipped in less than 10 days. The delivery in UAE is by using Emirates Post which cost me ( 2.7 * the order cost"378 DHS") a big amount of money because they charge 31 AED for each delivery of each item since each of the items is collected in different times. Half of the items are to my liking while others are not that high quality but ˆ-ˆ acceptable. Overall, I think some items deserve buying but the process is hella expensive and isn't worth os my money and time.

Date of experience: September 14, 2020
Wish C. Wish Rep
over a year old

Hi Aqeel. This is far from the experience that we strive to provide and want to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to hearing from you.

New Zealand
1 review
1 helpful vote
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I wrote review on this Company a couple of days ago. From 5 items ordered I have received 3 (only 1 of which was as ordered) the other two were far more basic than what I had ordered.
Today I received the 4th item ordered (a 50,000mah recharge battery pack for phone, camera etc etc) After receiving this item my electronics friend challenged the 50,000mah rating as being false. I then decided to look up on google to find if anyone had run any electronic tests on them to determine if they are as advertised. The responses I found puts the true output at around 5,000mah - nothing like the 50,000mah claimed on the advert within WISH.

Date of experience: May 28, 2018
Florida
1 review
9 helpful votes
Follow Roger W.
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Their a Chinese company from China which effected the world with the Corona Virus do want to keep supporting china. I don't
They post false reviews fast shipping I ordered face masks April 15 I found out they won't here till June 24 74 days. Tired to cancel the order they said I can't becauce it already been shipped. Total scam. Stay away.

Date of experience: April 29, 2020
Wish C. Wish Rep
over a year old

Hi Roger. We want to learn more and to provide you with a permanent solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.

California
3 reviews
3 helpful votes
Follow Ginny S.
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I made a purchase from "your wish store" on Nov 30,2016. Xmas gifts. Paid through PayPal. Never received my merchandise. I have contacted them numerous times, at least 6 times, I get the same response overtime, written in pidgin english, saying nothing. They are sorry they are working on it, the same form message each time with a different persons name on it. They also charges my payola account twice for the same purchase. Yes, they took one of the charges off but today is Jan 15,2017 and no one has resolved this tissue. There is no phone contact for them and Customer Service is a joke. Stay away from this site.

Date of experience: January 15, 2017
California
1 review
0 helpful votes
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Enjoy the experience with wish.
June 17, 2018

Ive never been told that they were out of product. It just doesnt show up. Leaving me to track and then complain that I havent received product. Twice it happened both times were about purses / handbags. I will say you are very good at putting funds back into my bank account. Other than that I have been really happy with Wish and products.

Date of experience: June 15, 2018
Mexico
1 review
0 helpful votes
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Avoid
January 26, 2023

You will receive the product or a refund 50/50 chance after months of waiting But what you will get is absolutely disgusting, ignorant, couldn't careless, useless customer service. I never believed such horrible service could exist.

Date of experience: January 26, 2023
Wish C. Wish Rep
over a year old

Hi Brent. Your experience is very important to us and we'd like to provide you with a solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. Thank you!

Michigan
1 review
0 helpful votes
Follow Cheryl M.
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I love the site and usually like what actually arrives. The arrival time is a bit more than the advertised If you can wait two weeks. Many items never make it although Wish is good about competition. My biggest complaint was I didnt receive 2 pretty good amount of money items and tracking said I did. I went through a complete royal run around with post office and never have received compensation.

Date of experience: February 21, 2018
New Jersey
1 review
2 helpful votes
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Wish.com -- Big Fan
November 24, 2016

I leveraged Wish.com, skeptically, for my son's birthday party as we needed a bunch of items that would cost a fortune on Amazon and they came through for me. We even went through the effort to line-up a back-up ordering plan if the site was not legitimate. In the end, the purchased items were delivered about 2 weeks earlier than expected and the quality was exceptional. Further, I had some questions that were immediately answered by the Support staff. All I can say is that I am very pleased with them.

Date of experience: November 23, 2016
Illinois
1 review
0 helpful votes
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Shipping
June 14, 2018

As of late, I have had some issues with shipping. Wish is great about giving a refund but that usually doesnt really fix the problem. Because I then have to reorder the item and wait even longer for it to be delivered.

Date of experience: June 12, 2018
Ohio
1 review
0 helpful votes
Follow Jeff L.
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Ridiculous bureaucracy.
June 14, 2018

I shop mainly on Geek.com (a "portal" rebranding of Wish.com) because for some unthinkable reason, Wish.com required me to send "verification documents" before they will "allow" me to shop there! Yet, at Geek.com (again, this is wish.com with a different "skin"... it's really just wish.com with a slightly different marketing focus... even the packaging has wish.com on it!), just providing a valid method of payment was more than sufficient! (Like *all* legitimate online shopping businesses... even Amazon!). Why in the *world* would you need additional verification of who I am? So I just refuse to shop at a store with such idiotic practices! Sorry... but you don't need the information you are asking for... and trying to pass it off as "protecting" me is beyond insulting! I smell fraud and identity theft!

Date of experience: June 12, 2018
Canada
1 review
5 helpful votes
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Please review all the pictures before purchasing, the clothing is knock offs of knock offs. If your shaped like the ladies in the specific picture of interest then go ahead take a shot if not I suggest " don't do it " you'll want to cry especially if this is something you were depending on. Their items are like cheap surprise packages either you get garbage or just ok. I haven't tried any appliances or other items but "good luck with that" I suggest you try aliexpress if you are trying cheap at lease they don't charge for shipping on most items. And their products arrive within the time frame indicated or guaranteed free.
Wish shopping designers have to be unexperienced they really suck and the materials are not even the same.

I am just looking out for you poor people out there!

Date of experience: April 27, 2016
Canada
1 review
7 helpful votes
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SCAM
February 27, 2017

Wow i cant believe its the same story with almost everyone! Mine is the same; i ordered some items about two months ago still havnt got $#*! cant email them because it keeps telling me sending failed inbox full so im assuming their email is full from everyone wondering what the $#*! is going on. My question is how can Wish be a sponsored app when they rip so many people off?

Date of experience: February 27, 2017
California
1 review
6 helpful votes
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I ordered several items and instead of sending it together they charged shipping for each item, so i bought 50 worth of stuff and ended up paying 50 for shipping. Utterly insane. Half the items looked nothing like the photos, were super cheap looking, one item came damaged. They say some of their handbags are leather, but they aren't they're PU leather. So false advertising. I will never use this site again. Late night shopping binge i totally regret. I sent email to customer service with no reply from them. No phone number for customer service.

Date of experience: May 2, 2018
GB
1 review
0 helpful votes
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Feeling Ripped Off
June 23, 2020

Wish is the worst online shopping experience ever. I would rather pay the extra and know that I will get the product and when. They offer products then tell you they are out of stock but then you see it at a higher price. They keep delaying estimated arrival day for months and there is no way to return the item even though it's no longer needed. The clothing sizes are not correct (even using the Asian size table) most of my orders do not arrive (even waiting for 2 months). I now have items which have been delayed for the 3rd time and I cannot ask for a refund. Nobody to talk too.

Date of experience: June 23, 2020
Wish C. Wish Rep
over a year old

Hi there. We want to learn more and to provide you with a permanent solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.

Overview

Wish has a rating of 1.7 stars from 8,289 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Wish most frequently mention customer service, delivery date and credit card. Wish ranks 590th among Marketplace sites.

service
868
value
828
shipping
847
returns
733
quality
779