business logo of Wish
How would you rate Wish?
grey star
grey star
grey star
grey star
grey star
Canada
3 reviews
3 helpful votes
Follow Gerry V.
Unfollow Gerry V.
Send Message
Share Review
Report Review

Do not buy clothes from them... beware. I ordered 2 sizes larger because everyone said it comes small. I ordered 2 times larger so xxl and if I was a child it might fit? I think the only thing they did is put a xxl on tag lol... and try and return it or refund... good luck so I removed wish app altogether.

Date of experience: February 14, 2017
Canada
1 review
1 helpful vote
Follow Jen M.
Unfollow Jen M.
Send Message
Share Review
Report Review

Scammers
August 29, 2020

Absolutely garbage but that shouldn't be a surprise when you see their prices. I've ordered 4 clothing items and everyone often was ridiculously small. After the first time, I ordered 2 sizes too big and the item would have fit a child. The last item was just stupid small. I sent pictures and they told me the label reads the right size so the item is right. All responses are automated. I got the same exact response 3 times so nobody is actually reading their complaints. I've closed my account. You value your hard earned money, do not buy from Wish!

Date of experience: August 29, 2020
Wish C. Wish Rep
over a year old

Hi Jen. Your experience is very important to us and we'd like to provide you with a solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. Thank you!

South Carolina
1 review
0 helpful votes
Follow Caitlin S.
Unfollow Caitlin S.
Send Message
Share Review
Report Review

Some people just LOVE wish, however, many of us have had horrible experiences. Wish fakes reviews. Period. Wouldn't have to if they were what they say they are. No items or wrong item sent? No refund PLUS the customer has to come OOP for the return label/shipping. Whether it is Wish's fault or not! Customer service is a joke. It would actually be laughable were I not out $73. In conclusion, because I wanted to save a few bucks, I ended up paying what equates to my cell phone bill for jack squat=absolutely nothing. Also $#*! wish and the Chinese sack of balls they rode in on!

Date of experience: August 21, 2023
Wish C. Wish Rep
over a year old

Hi Caitlin. We want to learn more and to provide you with a permanent solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.

Canada
1 review
0 helpful votes
Follow ramirez e.
Unfollow ramirez e.
Send Message
Share Review
Report Review

Ive made my order since April 25 and up till now no info as to what is happening. Tracking order shows only till may and its still in China. Arrival time keeps on moving! Jst so frustrated so please don't be another victim!

Date of experience: June 15, 2020
Wish C. Wish Rep
over a year old

Hi Ramirez. We want to learn more and to provide you with a permanent solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.

Georgia
3 reviews
82 helpful votes
Follow Susan M.
Unfollow Susan M.
Send Message
Share Review
Report Review

Everything is clickbait!
September 30, 2019

Used to love shopping on wish. Not anymore!
I constantly receive emails advertising amazing prices on things such as iPhones and the like, but good luck finding those items when you use the app. In addition, all the prices you see initially on just about every product, when you click on that product to learn more, the actual price is ALWAYS higher.
I'm tired of this app wasting my time. There are so many more sites exactly like wish that are options.
Wish has done themselves in! Everything is either a scam and/or just an outright lie. Don't waste your time. Take it from someone who knows what it used to be and the drastic difference of what it is now.
They've got to be suffering. The dishonesty is so blatant now. Was not like that before.

Date of experience: September 30, 2019
California
1 review
2 helpful votes
Follow Colleen B.
Unfollow Colleen B.
Send Message
Share Review
Report Review

This one ripps you off.
February 24, 2017

I love rings and have ordered more than a dozen on this site. Also sells makeup... shoes... watches everything under the sun. One store called "Baby Baby" lost an item I ordered it was 4 weeks since I had ordered it and still not received the item. I contacted "support" and was asked if I wanted to continue to wait or refund? So I chose to wait... still NO ITEM. I contact support AGAIN then I am told the 30 days are up (time frame) goven to return an item... what a crock. This is a racket... a scam... there is no LIVE person to talk to over the phone... I've been taken several times trying to cancel orders made in error without any luck. So save your time and money go through Amazon or Ebay... legit.

Date of experience: February 24, 2017
Nevada
1 review
0 helpful votes
Follow Alicia S.
Unfollow Alicia S.
Send Message
Share Review
Report Review

The only issues i have had personally is the fact that after my packages are sent out on airplane and is scheduled to land at the destination airport i wont see another update till i go on to review the item and they ask if i already received it. On the package they put your phone number on the label by where the tracking bar code is "untrakable package "
My fiance has order a few items from wish and every one that he has got is broke or not what is advertised in the picture or description.
And their customer service just sends you generic messages. Refund system is kind of sketchy

Date of experience: February 22, 2017
Arizona
1 review
19 helpful votes
Follow Renee L.
Unfollow Renee L.
Send Message
Share Review
Report Review

I have ordered from this app for over a year now, you get what you pay for! If you buy a shirt for $3.00 don't expect to get a $20.00 quality blouse. Many items are good and shipping can take awhile but it is not too bad and never have had problems. Once ordered something on accident, so I asked for a refund and they put the money back on my card with in seconds! Great customer service. Mostly just use this site for product now instead of clothing, items such as makeup, applicators, and some jewelry items are always good quality. Always read previous buyers reviews and see pictures to get a better idea of what you will be buying.

Date of experience: June 5, 2016
New Jersey
2 reviews
3 helpful votes
Follow Sean R.
Unfollow Sean R.
Send Message
Share Review
Report Review

I've purchased from wish a few times and EVERY. SINGLE. TIME. There has been an issue with the order my most recent order turned out to be scammers. As soon as the purchase went through the items became unavailable to even look at, they say they cant find them. I've tried to get a refund but they wont and keep pushing the processing time farther back. I emailed their support and they said to use their bot. That doesnt work ever! Dont waste your money you can buy the same item on amazon for about the same price as wish(wish price+wish shipping) and it'll take less time to get to you! F**K WISH!

Date of experience: December 9, 2020
Wish C. Wish Rep
over a year old

Hi Sean. We want to learn more and to provide you with a permanent solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.

Germany
1 review
4 helpful votes
Follow Ines M.
Unfollow Ines M.
Send Message
Share Review
Report Review

I did an order of about 6 items, only one arrived. I have tried to contact the costumer support multiple times (within the time frame they give for refunds), unfortunately the app "blocked" me and i couldn't send the completed questionnaire because literally I could not click the "send" button. In the order history It states as "delivered item" but there is not track record to when or where, which implies it is indeed fake. Horrible costumer service, not recommend this at all.

Date of experience: October 5, 2019
Arizona
1 review
0 helpful votes
Follow David J.
Unfollow David J.
Send Message
Share Review
Report Review

Fake Metal Rings
July 17, 2020

Since Wish won't put my reviews on their site, I figured I'd post it here. I ordered "silver" rings from one of Wish's suppliers. Their ad said 925 silver ring and garnet stones. The rings were actually copper with a very thin covering of silver paint, which wore off quickly. I also ordered a pendant that was "silver". Guess what? It was also copper. It appears any "silver" jewelry is actually copper. So this site is horribly fake. I have not received anything from Wish that I would consider worth their regular price. Luckily, I only paid shipping, which totaled about 10.00 for everything. Stay away from them. They are peddling complete junk.

Date of experience: July 17, 2020
Wish C. Wish Rep
over a year old

We're here to help, David! So we can learn more, please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to your response.

North Carolina
1 review
0 helpful votes
Follow Ro D.
Unfollow Ro D.
Send Message
Share Review
Report Review

I purchased 5 items on 5/30/20 and as of 7/17/20 none have arrived. I checked the app and it said I had no past orders. I reached out to customer service and they instructed me back to the app. This place is a total scam. Charged me for products that they never shopped and I never received. I will be disputing the charge with my bank and leaving several negative reviews so others aren't faced with the same dilemma. Please do not buy from this scam shop. Use a reputable retailer like Amazon.if I could rate this "0" stars I would. By far the worst online shopping experience of my life. Run!

Date of experience: July 16, 2020
Wish C. Wish Rep
over a year old

Hi there, we're here to help! We'd like the chance to turn your experience around and to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.

Canada
1 review
0 helpful votes
Follow Mykola D.
Unfollow Mykola D.
Send Message
Share Review
Report Review

Can you imagine level of frustration when you finally after 2 months of waiting (suppouse to be 4 weeks at most) receive thing that totally different from one you ordered. Don't even waste your time buying anything from Wish. If you want cheap things and have time to wait buy from aliexpress. Never had an issue with them.
Good luck

Date of experience: December 12, 2020
Wish C. Wish Rep
over a year old

Hi Mykola. Your experience is very important to us and we'd like to provide you with a solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. Thank you!

Canada
1 review
0 helpful votes
Follow Nena D.
Unfollow Nena D.
Send Message
Share Review
Report Review

Ordered sweat shirts the material is so low end it actually feels like plastic and two pair of shoes man made that feel like cardboard. The shoe fits the ankle strap does not. The length was made for that if a young child. Took 5 months to get my order. Do not Ofer from this site.

Date of experience: August 12, 2020
Wish C. Wish Rep
over a year old

Hi Nena. This is far from the experience that we strive to provide and want to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to hearing from you.

New York
1 review
2 helpful votes
Follow Anna B.
Unfollow Anna B.
Send Message
Share Review
Report Review

Scam
August 27, 2020

This company is able to sell items so cheap because they're running a scam. They fill just enough of their orders to not get shutdown. The rest of them are usually for small amounts and they never send the item. They make it impossible to contact a real person, and offer no resolution to get your money back. They will give you the run around endlessly with fake support that copys and pastes the same message. Eventually, customers give up rather than keep fighting for whats usually a few dollars, and wish.com makes a profit.

Date of experience: August 27, 2020
Wish C. Wish Rep
over a year old

Hi Anna. This is far from the experience that we strive to provide and want to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to hearing from you.

Louisiana
1 review
0 helpful votes
Follow Lori G.
Unfollow Lori G.
Send Message
Share Review
Report Review

Wish is incredibly addictive!
February 26, 2018

Wish has all kinds of things I never knew I needed, and super affordable prices. As expected and as advertised, most items take a few weeks to arrive, but since I order all the time, it's a nice treat to get a package in my mailbox almost on a weekly basis. The few times an order took longer than expected to arrive, Wish has issued me a quick refund and told me to keep the item when it arrived.

Date of experience: February 24, 2018
Canada
1 review
2 helpful votes
Follow Carol W.
Unfollow Carol W.
Send Message
Share Review
Report Review

Total Garbage
June 19, 2020

I ordered a dress 3 months ago and just got it today. I tried to cancel this order after waiting 2 months, was referred to Customer Support where I filled in my request. I never heard from them again. I normally were an XL but seeing that it was from China, I sized up to 2xl. I can't even get it over my head. It sort of fits my neighbour who's a size 14. The photo looked like a soft linen... it's more like Kleenex tissue and totally see thru. I would strongly advise you stay away.

Date of experience: June 19, 2020
Wish C. Wish Rep
over a year old

Hi Carol, we're here to help! We'd like the chance to turn your experience around and to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.

New York
1 review
3 helpful votes
Follow Belkin W.
Unfollow Belkin W.
Send Message
Share Review
Report Review

Scam website
August 31, 2020

I register wish.com this March. I was confused how could the prices be so low. But anyway I bought three items worth less than 10 dollars in total. The estimated delivery is about 1 month. Then one month later nothing received. My shopping history page just puts the estimated delivery to one or two weeks later. Then later it changed again, and again. Now five months have passed and none of the three shipments arrived. The estimated delivery just change again and again for about 15 times.

Date of experience: August 31, 2020
Wish C. Wish Rep
over a year old

Hi Belkin, we're here to help! We'd like the chance to turn your experience around and to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.

GB
3 reviews
10 helpful votes
Follow Harriet P.
Unfollow Harriet P.
Send Message
Share Review
Report Review

Just Don't Bother
April 6, 2021

They say it's 100% genuine sterling silver yet why did the ring turn my finger green and brought me up in a horrible itchy rash that got infected and sore.
The clothes are horrendous as well, I'm usually a UK size 14 so on their advice and found by other reviewers I bought a xxxl which should be equivalent to a UK 18-20, my friend who is a size 12 could not even get the jeans done up and the t shirt looked like it should belong to a child. Tried to get a refund but got given the run around, the thing with wish is you pay Wish.com but you have to chase the manufacturer for a refund its crazy. I ended up having to open a fraud case with my bank before I finally got my money back 8 months later!

Date of experience: April 6, 2021
Wish C. Wish Rep
over a year old

Hi Harriet. This is far from the experience that we strive to provide and want to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to hearing from you.

California
2 reviews
0 helpful votes
Follow Teri R.
Unfollow Teri R.
Send Message
Share Review
Report Review

Seriously, I ordered 5 items not realizing all five items would come from different companies all located in CHINA. WTH. My orders were all placed on June 15th, 2020 and upon receiving email notices it seemed like everything was fine. Until I checked their status and found out delivery would be between Sept. - Oct. Of 2020. That's right 4 to 5 months shipping. One item, nail polish, cost $3.00 bucks and will arrive in 4 months. This is crazy. Had I known that shipping would be 4 to 5 months, I would have NEVER purchase from the Company again. NO WAY!

Date of experience: July 10, 2020
Wish C. Wish Rep
over a year old

Hi Teri. This is far from the experience that we strive to provide and want to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to hearing from you.

Overview

Wish has a rating of 1.7 stars from 8,289 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Wish most frequently mention customer service, delivery date and credit card. Wish ranks 590th among Marketplace sites.

service
868
value
828
shipping
847
returns
733
quality
779