Do not buy clothes from them... beware. I ordered 2 sizes larger because everyone said it comes small. I ordered 2 times larger so xxl and if I was a child it might fit? I think the only thing they did is put a xxl on tag lol... and try and return it or refund... good luck so I removed wish app altogether.
Absolutely garbage but that shouldn't be a surprise when you see their prices. I've ordered 4 clothing items and everyone often was ridiculously small. After the first time, I ordered 2 sizes too big and the item would have fit a child. The last item was just stupid small. I sent pictures and they told me the label reads the right size so the item is right. All responses are automated. I got the same exact response 3 times so nobody is actually reading their complaints. I've closed my account. You value your hard earned money, do not buy from Wish!
Some people just LOVE wish, however, many of us have had horrible experiences. Wish fakes reviews. Period. Wouldn't have to if they were what they say they are. No items or wrong item sent? No refund PLUS the customer has to come OOP for the return label/shipping. Whether it is Wish's fault or not! Customer service is a joke. It would actually be laughable were I not out $73. In conclusion, because I wanted to save a few bucks, I ended up paying what equates to my cell phone bill for jack squat=absolutely nothing. Also $#*! wish and the Chinese sack of balls they rode in on!
Hi Caitlin. We want to learn more and to provide you with a permanent solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.
Ive made my order since April 25 and up till now no info as to what is happening. Tracking order shows only till may and its still in China. Arrival time keeps on moving! Jst so frustrated so please don't be another victim!
Hi Ramirez. We want to learn more and to provide you with a permanent solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.
Used to love shopping on wish. Not anymore!
I constantly receive emails advertising amazing prices on things such as iPhones and the like, but good luck finding those items when you use the app. In addition, all the prices you see initially on just about every product, when you click on that product to learn more, the actual price is ALWAYS higher.
I'm tired of this app wasting my time. There are so many more sites exactly like wish that are options.
Wish has done themselves in! Everything is either a scam and/or just an outright lie. Don't waste your time. Take it from someone who knows what it used to be and the drastic difference of what it is now.
They've got to be suffering. The dishonesty is so blatant now. Was not like that before.
I love rings and have ordered more than a dozen on this site. Also sells makeup... shoes... watches everything under the sun. One store called "Baby Baby" lost an item I ordered it was 4 weeks since I had ordered it and still not received the item. I contacted "support" and was asked if I wanted to continue to wait or refund? So I chose to wait... still NO ITEM. I contact support AGAIN then I am told the 30 days are up (time frame) goven to return an item... what a crock. This is a racket... a scam... there is no LIVE person to talk to over the phone... I've been taken several times trying to cancel orders made in error without any luck. So save your time and money go through Amazon or Ebay... legit.
The only issues i have had personally is the fact that after my packages are sent out on airplane and is scheduled to land at the destination airport i wont see another update till i go on to review the item and they ask if i already received it. On the package they put your phone number on the label by where the tracking bar code is "untrakable package "
My fiance has order a few items from wish and every one that he has got is broke or not what is advertised in the picture or description.
And their customer service just sends you generic messages. Refund system is kind of sketchy
I have ordered from this app for over a year now, you get what you pay for! If you buy a shirt for $3.00 don't expect to get a $20.00 quality blouse. Many items are good and shipping can take awhile but it is not too bad and never have had problems. Once ordered something on accident, so I asked for a refund and they put the money back on my card with in seconds! Great customer service. Mostly just use this site for product now instead of clothing, items such as makeup, applicators, and some jewelry items are always good quality. Always read previous buyers reviews and see pictures to get a better idea of what you will be buying.
I've purchased from wish a few times and EVERY. SINGLE. TIME. There has been an issue with the order my most recent order turned out to be scammers. As soon as the purchase went through the items became unavailable to even look at, they say they cant find them. I've tried to get a refund but they wont and keep pushing the processing time farther back. I emailed their support and they said to use their bot. That doesnt work ever! Dont waste your money you can buy the same item on amazon for about the same price as wish(wish price+wish shipping) and it'll take less time to get to you! F**K WISH!
Hi Sean. We want to learn more and to provide you with a permanent solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.
I did an order of about 6 items, only one arrived. I have tried to contact the costumer support multiple times (within the time frame they give for refunds), unfortunately the app "blocked" me and i couldn't send the completed questionnaire because literally I could not click the "send" button. In the order history It states as "delivered item" but there is not track record to when or where, which implies it is indeed fake. Horrible costumer service, not recommend this at all.
Since Wish won't put my reviews on their site, I figured I'd post it here. I ordered "silver" rings from one of Wish's suppliers. Their ad said 925 silver ring and garnet stones. The rings were actually copper with a very thin covering of silver paint, which wore off quickly. I also ordered a pendant that was "silver". Guess what? It was also copper. It appears any "silver" jewelry is actually copper. So this site is horribly fake. I have not received anything from Wish that I would consider worth their regular price. Luckily, I only paid shipping, which totaled about 10.00 for everything. Stay away from them. They are peddling complete junk.
We're here to help, David! So we can learn more, please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to your response.
I purchased 5 items on 5/30/20 and as of 7/17/20 none have arrived. I checked the app and it said I had no past orders. I reached out to customer service and they instructed me back to the app. This place is a total scam. Charged me for products that they never shopped and I never received. I will be disputing the charge with my bank and leaving several negative reviews so others aren't faced with the same dilemma. Please do not buy from this scam shop. Use a reputable retailer like Amazon.if I could rate this "0" stars I would. By far the worst online shopping experience of my life. Run!
Hi there, we're here to help! We'd like the chance to turn your experience around and to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.
Can you imagine level of frustration when you finally after 2 months of waiting (suppouse to be 4 weeks at most) receive thing that totally different from one you ordered. Don't even waste your time buying anything from Wish. If you want cheap things and have time to wait buy from aliexpress. Never had an issue with them.
Good luck
Hi Mykola. Your experience is very important to us and we'd like to provide you with a solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. Thank you!
Ordered sweat shirts the material is so low end it actually feels like plastic and two pair of shoes man made that feel like cardboard. The shoe fits the ankle strap does not. The length was made for that if a young child. Took 5 months to get my order. Do not Ofer from this site.
Hi Nena. This is far from the experience that we strive to provide and want to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to hearing from you.
This company is able to sell items so cheap because they're running a scam. They fill just enough of their orders to not get shutdown. The rest of them are usually for small amounts and they never send the item. They make it impossible to contact a real person, and offer no resolution to get your money back. They will give you the run around endlessly with fake support that copys and pastes the same message. Eventually, customers give up rather than keep fighting for whats usually a few dollars, and wish.com makes a profit.
Hi Anna. This is far from the experience that we strive to provide and want to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to hearing from you.
Wish has all kinds of things I never knew I needed, and super affordable prices. As expected and as advertised, most items take a few weeks to arrive, but since I order all the time, it's a nice treat to get a package in my mailbox almost on a weekly basis. The few times an order took longer than expected to arrive, Wish has issued me a quick refund and told me to keep the item when it arrived.
I ordered a dress 3 months ago and just got it today. I tried to cancel this order after waiting 2 months, was referred to Customer Support where I filled in my request. I never heard from them again. I normally were an XL but seeing that it was from China, I sized up to 2xl. I can't even get it over my head. It sort of fits my neighbour who's a size 14. The photo looked like a soft linen... it's more like Kleenex tissue and totally see thru. I would strongly advise you stay away.
Hi Carol, we're here to help! We'd like the chance to turn your experience around and to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.
I register wish.com this March. I was confused how could the prices be so low. But anyway I bought three items worth less than 10 dollars in total. The estimated delivery is about 1 month. Then one month later nothing received. My shopping history page just puts the estimated delivery to one or two weeks later. Then later it changed again, and again. Now five months have passed and none of the three shipments arrived. The estimated delivery just change again and again for about 15 times.
Hi Belkin, we're here to help! We'd like the chance to turn your experience around and to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.
They say it's 100% genuine sterling silver yet why did the ring turn my finger green and brought me up in a horrible itchy rash that got infected and sore.
The clothes are horrendous as well, I'm usually a UK size 14 so on their advice and found by other reviewers I bought a xxxl which should be equivalent to a UK 18-20, my friend who is a size 12 could not even get the jeans done up and the t shirt looked like it should belong to a child. Tried to get a refund but got given the run around, the thing with wish is you pay Wish.com but you have to chase the manufacturer for a refund its crazy. I ended up having to open a fraud case with my bank before I finally got my money back 8 months later!
Hi Harriet. This is far from the experience that we strive to provide and want to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to hearing from you.
Seriously, I ordered 5 items not realizing all five items would come from different companies all located in CHINA. WTH. My orders were all placed on June 15th, 2020 and upon receiving email notices it seemed like everything was fine. Until I checked their status and found out delivery would be between Sept. - Oct. Of 2020. That's right 4 to 5 months shipping. One item, nail polish, cost $3.00 bucks and will arrive in 4 months. This is crazy. Had I known that shipping would be 4 to 5 months, I would have NEVER purchase from the Company again. NO WAY!
Hi Teri. This is far from the experience that we strive to provide and want to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to hearing from you.
Answer: Wish your company charged my checking account $114.75, I have been trying to contact your company several times and get no respond form you by email, tried that fake phone number that's a joke... Where is my orders or my refund for 114.75 your company charged out of my checking account. I am going to have my Bank and credit card company look into this matter... PLEASE RESPOND.(shame on your poor services) I have ordered hundreds of dollars form WISH I can't say it enough how disappointed I am in wish, I ordered several items that was not right I got in touch with wish company about the the mistake right away I was told it was to late to do any thing about the items. I ordered two black king size comforter you sent me two black satin king size sheet set, I ordered black satin two piece medium size sleep ware you sent me a size small, I ordered a medium black suit jacket, you sent me a size small. I have ordered to much form your company for you all to treat me this way..
Answer: Yes, delete the app from your device. They will send you stuff you looked at! Bought a $7 item, was charged $97. Turns out everything I looked at, they billed me for and shipped. I only got $70 back.
Answer: They can't be trusted at all.
Answer: Honestly it depends on what u order. I found most of the stuff is ok quality. Not wonderful but not poor quality. Everything is always smaller then what it says so keep that in mind. My biggest issue with them is the customer support sucks. No way to contact them other then email, and the issue never gets resolved. Shipping is horrible. Plan for about 2 months after ordering. They give u estimated shopping time then add 2 wks. So answer to your question items are not the best but not the worst of quality either.
Answer: Very cheap knock off merchandise. I placed an order for about 70 items on a single order, out of those 70 I have received 9 items. *3* where broken, *4* was the wrong item and *2* were such poor quality it was unusable. And yes it has been about 7 wks. Since I placed my order. The tracking numbers DO NOT work in the USA. And if you go through their site it's all in Chinese. I found all of the same items on EBay from same companies and tried them out and guess, I got a USA tracking number, and my item arrived in 2 wks.! So unless you just want to waist your money DO NOT ORDER FROM WISH.COM!
Answer: I found more bad seller's than good. Was also told a item had been delivered to my address. The item did arrive 3 weeks later. Another seller told me item had been dispatched then told me it was out of stock on each occasion customer service was really bad if you like a gamble this is the site
Answer: Everything typically takes forever to get to buyer if it gets to you at all, then Wish says 5 more days, 5 more days all the while they have your money, if you do get your order and it isn't right or defective they expect you to return the item on your dime regardless that it was their mistake which is illegal. There is no customer service, you have to email then eventually call your bank or file a complaint with the District attorney about Wish which I had to do in order to get my refund. I have not ordered anything else from Wish and warn people about them. So in my opinion beware order from someone else
Answer: They are, just some do take a little more work to come over if you put more coats on to make darker
Answer: I have answered this many times and my answer is always the same. Read the reviews! Some items are junk, and if so, people will comment. The clothes are sized for the Asian market and therefore are many sizes smaller. I wear a medium and ordered the one article of clothing I have ordered in an xxl and it just fit. Clothing tends to be on cheap side, too. Watches and jewelry tend to be a good deal and I have ordered many watches as gifts ans have averaged $3-$5. They look expensive and some even say CK on them. I ordered a $70 purse that I didn't use for several months and when I did, the zipper broke. I took a picture of it, sent it to customer service and received a refund within an hour. Didn't even have to send the item back. Items can take up to a month and if you complain, they usually offer a refund, but even with the refund, I have received the item every time. Have patience and read the reviews and you will be good to go!
Answer: Well if you bought it and try returning it I think it'll be a waste because of shipping, but usually you would get the money back. Oh and just so you know when they say that shipping is $1 sometime it's really not. I ordered something and shipping was way more then expected.
Wish has a rating of 1.7 stars from 8,289 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Wish most frequently mention customer service, delivery date and credit card. Wish ranks 590th among Marketplace sites.
Hi Jen. Your experience is very important to us and we'd like to provide you with a solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. Thank you!