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Canada
1 review
0 helpful votes
Follow annie f.
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Nice
June 13, 2018

They always make mistakes with my adress so it comes 1 months later. But when you have your stuff its cool the size you want well describe but I really need to get it between those day they put cause I'm not a girl who likes waiting a lot

Date of experience: June 11, 2018
Michigan
1 review
0 helpful votes
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Wish.com
May 5, 2021

Even though I measured myself and checked the size chart for each item, I still had a few items that were way too small and one that was a totally different color! If Wish vendors brought their sizing in line with U.S. sizes, it would be more palatable! I usually wear a 1X and it's humiliating to order 5 and 6 X's!

Date of experience: June 12, 2018
GB
1 review
0 helpful votes
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Total scam
February 20, 2021

I ordered a watch from them. Deliberately chose a low value item for my first order to see if they were reputable. Good choice, they're not. After about a month I received an email saying it was delayed and did I wish to wait. Naively i said yes. Still hasn't arrived so I contacted customer services. Couldn't have cared less. Told me I was supposed to know that I had 30 days from the due date to contact them, in spite of the fact they'd contacted me re delay, and that I'd lost my money. I doesn't even show in my account so I strongly suspect it was never sent. It's a scam site. Don't use.

Date of experience: February 20, 2021
Wish C. Wish Rep
over a year old

Hi Louise. Your experience is very important to us and we'd like to provide you with a solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. Thank you!

GB
1 review
0 helpful votes
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Totally mislead.
February 14, 2017

Would never buy off here again. I should have seen the warning signs when I found out they ship from China (home of dodgy Internet produce).
Ordered a "Thick Knitted Blanket". Pictures of women draped in these huge knitted blankets; I was looking forward to receiving my item. Waited almost a month for it to be delivered.
When it did arrive, it wasn't even a blanket - I'd been sent the yarn to make my own blanket! What?
Avoid like the plague. Dodgy as hell and totally misleading.

Date of experience: February 14, 2017
Illinois
2 reviews
29 helpful votes
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Dissapointed
March 2, 2016

I guess shopping online at these up coming make shift stores is just not for me. My oh my did I really hold my head on this one. It's ok to buy something elsewhere every now and then, but jeez can these ppl please be real about what they're selling on these sites. If your product is a little less in quality than the norm, please least let it be sized right. It just doesn't make any sense, and frankly I just have to be done with the whole thing. I'll just stick to order little knick knacks here and there, no clothes

Date of experience: March 2, 2016
Texas
1 review
7 helpful votes
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I placed 3 different orders from sept 12-sep 18 and only recieved 1 item. They still owe me like 26 items. I am tired of waiting so I requested refunds and had to go through a ridiculous process to request. I know 2 other folks that got their orders although delayed no problem. I am truly upset about this site. Will never order again! Very doubtful I will ever see a refund

Date of experience: December 13, 2016
North Carolina
1 review
2 helpful votes
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Wish sucks!
June 27, 2020

I think Wish is the way the coronavirus got into our country. Their products certainly don't make it! Getting in touch with their Customer Support is a real treat. If you feel like pissing away your money then by all means buy from Wish.

Date of experience: June 27, 2020
Wish C. Wish Rep
over a year old

Hi Dallas. Your experience is very important to us and we'd like to provide you with a solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. Thank you!

Maryland
2 reviews
4 helpful votes
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50/50
August 18, 2020

Those are your odds of actually getting anything of value. Ordered 5 different"Sterling"jewelry items. ALL FAKE! All refunded. Sellers susposed to be punished... HA! Same fake ads still up. Check it with a magnet. Refunds are also a crap shoot. You might get it. Customer service is, at best, STUPID! On purpose. They route you to places that don't help and repeat same useless info as if it were God's own words. They try to stall until you just give up.

Date of experience: August 18, 2020
Wish C. Wish Rep
over a year old

Hi Scott. We're here to help! So we can learn more, please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to your response.

California
1 review
14 helpful votes
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Manipulation
October 8, 2020

Started out good for the first three days, like 30% discount. Thereafter, for about five months, there is super-good selection, prices mostly poor. Then, since about A couple of months ago, specs on items became false, ie; electrical ratings and photo illusions, and grew worse for price deception. Press BUY to experience outright false advertising pricewise. The operators of this site raised the prices.
On a good note refunds, lots of them holding my money, have been resolved so far. Except just shipping on a non-received item. They are advertising I may get a full refund in a couple of weeks.

Date of experience: October 7, 2020
Wish C. Wish Rep
over a year old

Hi Monty. Your experience is very important to us and we'd like to provide you with a solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. Thank you!

Colorado
1 review
2 helpful votes
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Items never delivered
October 5, 2021

Never got it. Return process impossible. Mailman marked delivered but returned to sender right away. Get treated like crap and refused a refund. Asked customer service to help he said no I returned once before so he couldn't help. They stole money and get the product back. They also did in store delivery when the store owner couldn't find my products and I was charged half a restocking fee as though it was my fault. Crap products, horrible service. Order off AliExpress or somewhere else. At least if they have an issue they listen and fix it. Here not so much. They also close your case and ignore you. It's insane. Had to reach out to PayPal to get refund. Thankfully it's being processed missing out my wish money though. Do not buy from here.

Date of experience: October 5, 2021
Wish C. Wish Rep
over a year old

Hi Sadie. This is far from the experience that we strive to provide and want to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to hearing from you.

Portugal
1 review
1 helpful vote
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Good
March 8, 2018

Good morning I absolutely recommend buying at wish because I am always satisfied with the articles. When there is a problem they are very attentive. I even advise you to make your purchases on wish.
Tânia Paulo

Date of experience: March 6, 2018
Nebraska
1 review
1 helpful vote
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Ordered 271.00 of items on may 4th and 5th 1sr delivery date was in july now its September something, they wont refund my money all I get is an email either saying they do not understand my request or I have to ask for a refund for each item individually. When I do that I get we do not understand your request. You can not call them nor tell them what you need with the wish assistant customer service. Bunch of crooks. Stay away order from another business.

Date of experience: August 2, 2020
Wish C. Wish Rep
over a year old

Hi Dawn. We want to learn more and to provide you with a permanent solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.

Ohio
1 review
12 helpful votes
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Horrible!
November 12, 2015

I ordered several things from this company. It took WEEKS, if not longer, to get anything... and then when it arrived it was the worst quality ever! Half of my items didn't work right out of the box (wireless cell charger), half were just plain garbage, and some I never even received! I tried contacting their customer service multiple times via their app and website only to get a former reply giving me a tracking number that doesn't work. Rip off! I buy alot of things online but this is by far the worst experience ever! STAY AWAY!

Date of experience: November 12, 2015
Florida
1 review
2 helpful votes
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Scam Stay Away
December 18, 2016

I placed an order on 11/14 and the tracking shows it arrived to the carrier on 11/28 and is still sitting there. They said they have no control over the carrier which is USPS by the way. I have asked for a refund but totally expect that I will have to contact the credit card company. I'm worried about fraud at this point.

Date of experience: December 18, 2016
California
1 review
1 helpful vote
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Arrived on time
July 26, 2017

I knew I was taking a $15 gamble, so when my item arrived and didn't fit I was not surprised. I did take other's advice and ordered two sizes larger than my normal size. Still way too tight, and the sleeves were no joke six inches longer than my arm. I give them props though, because my item arrived way ahead of schedule.

Date of experience: July 26, 2017
Nevada
1 review
4 helpful votes
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While I won't order clothes because he sizes aren't the same, I do love it for decorations and accessories for home and car. I've rarely waited more that 2 weeks for a shipment but this last month was different. My first order took 3 weeks to come and I'm still waiting for 5 other things. I'm just glad they're not gifts or anything. It will be a month in two days since my original orders were planned

Date of experience: October 21, 2016
Florida
1 review
0 helpful votes
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Non functional product
December 13, 2020

I got a makeup sprayer item similar to the expensice $150 one, only cheaper. It was missing parts and never did work. I complained for weeks, and they said time had passed to return. I sent the crap product back to the CEO with an autographed copy of my book. Neither he nor the Customer Service has ever responded or done anything that remotely resembles customer service. This is a crappy web site. Save your money and go to another web site. They are much better.

Date of experience: December 13, 2020
Wish C. Wish Rep
over a year old

Hi Maryann. We want to learn more and to provide you with a permanent solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.

California
1 review
1 helpful vote
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Very little to be said. Another spam spewing, junk vending wannabe online retailer staffed by a bunch of script following robots with all the personality of a fax machine (intentional early 90s reference there. If I could have fitted the word "beige" in this review, I would have)

Date of experience: September 20, 2017
GB
1 review
5 helpful votes
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Fake products
September 12, 2016

My partner ordered Pokemon cards for myself and my son. They were the worst fakes I have ever seen. They hadn't even tried to make them look legit. Won't bother asking for refund so im gonna set them on fire. Best thing that you could do with them.

Date of experience: September 12, 2016
Australia
4 reviews
23 helpful votes
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Great site!
October 7, 2017

I have ordered well over 300 items. I don't like the adult clothing much but I love the make up and trinkets. I have never had problems with refunds if good don't arrive. It does take about 3 weeks for items to be delivered to Australia but most items are worth it. For a few dollars it's a lovely surprise when they arrive.

Date of experience: October 7, 2017

Overview

Wish has a rating of 1.7 stars from 8,289 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Wish most frequently mention customer service, delivery date and credit card. Wish ranks 590th among Marketplace sites.

service
868
value
828
shipping
847
returns
733
quality
779