I ordered my item in late November. Delivery was promised by December 2,2016. Never came. Then it was promised by December 30. Didn't come. I have repeatedly tried to contact customer support. What a joke! Their response emails just say "refund processed". HORRIBLE. CUSTOMER. SERVICE!
Wish.com is a scam, everything you buy on this web site is junk and counterfeit.
Clothes: Cheap materials wrong sizes. Shoes: Low quality plastic counterfeit
Phones: Fake specifications, Beauty product: Toxic
And the list goes on...
Review on youtube: https://youtu.be/EUb4_dfWZvA
I order a lot from Wish. They have great communication. If something doesn't make it to me, they are very quick to refund. Remember, you are dealing with China and customs. Plan accordingly. Well worth it for the great prices.
This website is not a fraud. Although it ships slowly, its because you buy things for such a low price. All things have shipped to me within a month. If you don't believe me look on WSJ or other websites
This site takes a little long to receive your order but considering that they come all the way from China I don't guess 2 weeks is all that long, the purse insert organizer is much nicer than I expected for the price. I may just use it out of a purse. This was my first time to do business with Wish and was more or less a trial run. They pass as long as I don't need my items in a rush.
If your paying $3 for something that would cost you 30 here use your head. As far is shipping is concerned remember this is coming from China with the cheapest possible shipping method. That's why it takes 2 or more weeks to get here. Yes far is refunds go I have S for and I have been giving refunds. Use their sizing charts.
All the products that I have purchased they are worth what I paid for them or more
I ordered a romper from this site. It was estimated to take a month to get here but it only took two weeks. It ended up not being big enough for me and when I asked them to exchange it they ended up giving me a full refund and letting me keep the one that didn't fit. I'm not sure what all these people are saying it's fraud for? I had a good experience and I plan to purchase from this site again. The sizes are in "Asian sizes" that's what they call them. So you should order 2 sizes bigger than what you normally wear.
I have purchased A LOT from wish, most of my experience has been good few things not the greatest.
I wish that the history section was more user friendly, when you have ordered 2 pages of items and you need to rate it's a pain to go through them all. If the items that you have received and rated be better if they moved lower down or something so you don't scroll through all your items over again.
I decided to give this site a try but man was I wrong! I am getting married in 4 days so I placed the order 2 months ago and still waiting for my order.It was supposed to arrive at the end of May but now we are in JUNE. Avoid this site, no ones answers the phone and customer support doesn't help.
How much left?... It's that question that my daughters ask me when the order is a little delayed. In that I would like to see an improvement, and we know that there is fast shipping, but it is too much for a purchase of $ 2 dls. And in terms of claims we are very happy and if the product brings failure or is not what we expected always responds very kindly and returning the money, Thank you very much
Purchased valence didn't fit was in contact with them as far as returning item I was unable to print return label tried for 3 weeks in the meantime the put it on as wish credit card. This order started the end of May June they contact me and tell me that I owe them 150.00 for an 80.00 item and if I don't settle now that I will be turned over to collection. Be smart don't ever use this site!
Is wish going to resolve my issue or not?! Been waiting for 2 months and still no response. I don't know what to do, who to talk, and where to complain. They simple ignore me for no reason.
My issue is that i ordered a leather jacket in july and haven't received it yet! What the heck is that? Did you send it using a horse? When will you refund?
I swear I'm not going to do business with these scammers and liars anymore. That's too much
Hi Brandi. This is far from the experience that we strive to provide and want to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to hearing from you.
You usually have to wait longer for your orders but other than that, Wish is awesome. I have used them several times. I have been satisfied with all my purchases. And if I ever contacted support, I got quick responses.
They were selling something for 2$, then charged me 139$, refused to refund, blocked my account and they keep lying and giving up excuses. Paypal say they can't help. Every employee i talked to is a parasite to our society.
Hi there, we're here to help! We'd like the chance to turn your experience around and to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.
Great place to get any thing you can think of. If any problems they fix fast. Items from the customer service is awesome. I have won about 5 items from the daily giveaway. Coolest and up to date products around.
Tried to find t -shirt (Agatha Christie's Poirot with quote about little grey cells) When I googled these shirts Wish had one at $11. Clicked to their site, the price jumped up to $15. Then went to checkout to see shipping costs, the price jumped to $27! WHAT? No one answering the phone but no mention that number not working. Tried to email and that not working. Don't need Poirot to figure out the clues. Will never shop with them.
Hi Maria. This is far from the experience that we strive to provide and want to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to hearing from you.
I bought a shower head from Wish in May which was severely damage, and I believe had previously been used and returned to Wish. I can't tell you how many emails went back and forth with Wish asking for more and more information, and then they would change the customer service person, who would ask me for the same information over and over again. And it just went on and on. The end result as of today, a final farewell to the worst company that I have ever dealt with. This is an absolutely genuine review. I have kept all of the correspondence in order to verify my claim EBay have delivered an identical shower head to my home today. If need be I can send you by seperate mail photos etc. Never ever deal with Wish again!
Hi Barry, we're here to help! We'd like the chance to turn your experience around and to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.
Well to start wish has me at a love hate relationship. Yes its true you get what you pay for but at times on certain clothes o have bought some have been brand name with the usa tags on them at quadrupled the price that I bought it for. But for the hate part is half my orders get lost in shipping. Don't get me wrong I love how I get refunded for them if it's past a certain day limit so that's awesome but make me not want to try again. They have gotten on top of their game in the last few by now asking if you received the item and if not do you want a refund. I also like how they say if you still receive the item keep it as a gift. So still I'll continue to buy from them. I just wished orders would stop getting lost in the mail cause seriously. That's what kills me
Don't waste your money in this store. I ordered $90 worth in merchandise and I was so upset when I opened the package. The stuff were so small that it looks like it was toys or someone was playing a prank on me. I'm very very disappointed, so please don't buy stuff from here you'll regret it.
Hi Marcy. Your experience is very important to us and we'd like to provide you with a solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. Thank you!
I place an order for a temporal infrared thermometer see the pictures below I received, customer service is telling me according to their info I received the right product. Looking at both items you can clearly see what was ordered and what was received. Horrible service and return policy, lead time and no one to talk to
Hi Ian, we're here to help! We'd like the chance to turn your experience around and to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.
Overview
Wish has a rating of 1.7 stars from 8,285 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Wish most frequently mention customer service, delivery date and credit card. Wish ranks 590th among Marketplace sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi David. This is far from the experience that we strive to provide and want to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to hearing from you.